--- title: "RegFox Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RegFox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RegFox is a good fit for you!" source_url: "https://www.softwareadvice.com/registration/regfox-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / [RegFox](https://www.softwareadvice.com/registration/regfox-profile/) / RegFox Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/registration/regfox-profile/) Reviews [Alternatives](https://www.softwareadvice.com/registration/regfox-profile/alternatives/) # RegFox User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 148 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 118 reviews (80%) - 4 stars: 27 reviews (18%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The ability to customize the registration process is so beneficial for a successful event. - They are one of the few, if not the only one, that offers the ability to offer signable, verifiable waivers (instead of a terms of service checkbox). - The event registration setup is very adaptable. ### Most mentioned cons - Everything else - especially the attendee app that has been in beta for over 2 years and causing a crazy amount of headaches. - The only thing I had trouble with was when I published a page so that it was activated, I couldn't figure out how to make a copy of all the pages so I could put a hard copy in my file folder or at least save a PDF version of it. - Additionally, for large institutions, set up and communication between representatives at RegFox can be somewhat slower than expected, which can present a challenge when you're on a tight deadline. ## RegFox customer reviews Showing reviews 1-25 of 148 (page 1). ### Plenty of better options - massive regret - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Wish I hadn't have started selling tickets here. If I could change now I would move to a better platform #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Ease to get started selling tickets. Apart from that there is nothing normal or useful in this platform #### Cons Everything else - especially the attendee app that has been in beta for over 2 years and causing a crazy amount of headaches. The system also cannot generate an proper invoice for attendees. --- ### Regfox rocks - Overall rating: 5/5 - Reviewer: Dave B. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Overall, I would say the Regfox software and Regfox customer support is the best I have ever worked with. Hands down. Customer support is always there (weekdays), everyone very polite (and fun), very smart, and they make you feel special, like one of the team. I mean it. It sounds like a commercial, but it's true. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run sports classes for kids, and I was able to create registration forms (they call "campaigns") for people to choose classes based on grades, so upon entering a grade, only the grade appropriate classes will show as a choice. Further, I can price each class differently, and I can prorate classes, so someone signing up before the first class will pay full price whereas someone signing up after the first class will pay a prorated lower fee, all done automatically. In truth, the software is thought through so well, so cleverly, that I have not found anything I cannot do if I want. It's really a blank slate restricted by my creativity and ability to think logically. If I wanted to, I can even prevent individuals from registering while other can register if I want. It's really amazing software, that I am still coming to understand and it does pretty much everything I want, and I am not an easy customer to please. #### Cons One con is that sometimes the software can be labor intensive, meaning it takes a lot of work to design certain complex tasks, something I suspect most people will NOT have to worry about. Second, and it's not exactly a "con" of the software, but what one needs to be aware of is that to make this software really "sing" for you, it really helps to like to think about logic a little. It's built for everyone, so everyone can use it to some degree, but not everyone will be able to do anything. But that's where the tech support comes in and they can help. --- ### Ease of registration setup - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered The event registration setup is very adaptable. The people have been great to work with when questions come up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to customize the registration process is so beneficial for a successful event. #### Cons Scanning process does not work for our meeting requirements and almost a deal breaker. Trying to work with the program and helping to get it resolved. --- ### One of the most affordable in the business - Overall rating: 5/5 - Reviewer: KALYN H. - Verified reviewer: Yes - Product usage: 1-3 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Planning events and keeping track of registrations got a lot easier with this app. And even better, the transaction costs are much lower than most competitors #### Cons The app does not integrate with a lot of new CRM softwares so make sure to check on that. However, their reporting and exporting is intuitive so you can usually find a way around this. --- ### Honest RegFox Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Responsive customer service and support along with a well thought out interface from which to creatively set up our events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We needed a registration service that did not place its own branding on our events or allow advertisements for other peoples events. Regfox fits our requirements beautifully. Also, appreciate the ongoing improvements that RegFox continues to add. #### Cons Have not experienced any negatives in our use of RegFox --- ### Love RegFox - hate WePay - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 10000+ employees - Product usage: 3-5 years · monthly - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Other than the payment system issues (WePay), RegFox has been incredible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros RegFox is hands down the best event registration system out there. It's incredibly user friendly both for those designing the registration and the end user. We love how easily it can be customized to fit all of our registration needs. #### Cons The payment management system which is a third party software is cumbersome and hard to work with. We wish that RegFox simply had their own payment system. --- ### A Robust From Builder - Overall rating: 4/5 - Reviewer: Mikel H. - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, RegFox is great for those who have an in-depth knowledge of form building and want the ability to customize forms. With some light training and practice with the platform, it can be a great tool in anyone's line-up for forms. JotForm also has a great and easy payment setup for collecting payments during forms, while even allowing for partial payments now and charging again later. The backend process is also very seamless and easy to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I really liked the customizability of RegFox and it's in-depth, robust framework of customizing forms. The conditional logic building on the form is very customizable. #### Cons I didn't like that it was as user-friendly as I'd hoped. It can be a bit cumbersome to someone new at form building. --- ### This is the ONLY registration system you need! - Overall rating: 5/5 - Reviewer: Amanda A. - Industry: Events Services - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system has all the power of much more expensive registration systems without the high price tag. It can do everything you want, and make you look good while you do it. #### Cons Nothing. It is great just as it is. Nothing more to say here. --- ### Turns meeting registration into a breeze - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Paper & Forest Products - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was able to set up a new meeting registration site in about an hour. Templates for online registration pages offer lots of variety and RegFox support and follow-up were impressive. They also offer a very price-competitive service compared to others, without giving up much in the way of functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RegFox is very easy to set up a meeting registration, with intuitive controls and functionality. It was easy to create credit card acceptance for registrations and create forms that covered all of our needs for attendee information. #### Cons Some functions were difficult to understand how best to set-up, but support was helpful in resolving issues. --- ### Efficiency Increased = Productivity Increased - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Consumer registration has been streamlined for efficiency - freeing up more time for our team to manage other important aspects of our business - reporting is simply laid out to understand too #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to build manage use extremely versatile - meets about 99% of my needs. #### Cons All has been great for me so far I really do not have anything negative to say at this point --- ### Max Strus Basketball Camps - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Wonderful from the beginning stages to the end of our event it was wonderful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service was so fast and helpful #### Cons I do not have anything bad to say about RegFox --- ### Product is great, but Customer Service is better! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered When I needed customer service and requested information, I received a response in a quick and timely manner. Not wanting to type a book, I had over-simplified my question at the start and was given answers that I knew would not work for me or that I had already tried. On my second attempt, I listed more details to my questions and the resulting response from customer service was "let's talk" followed by a link to sign up for times to converse/screen share. Because of some spiritual warfare, minutes before I was to connect with RegFox to answer my questions, the system went down, but [sensitive content hidden] was kind enough to send a quick email stating the issue and that she would connect with me when the system was back up and running. Within 10 minutes RegFox was back up and I was connected to [sensitive content hidden]. Thankfully she was able to find me the quick solution I needed. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service: I had spent a good number of days programming my first registration and utilized several RegFox videos as well as videos made by others in my parent organization about how to do certain specific items within a registration. My eyes were almost crossed with my looking at the actions page and which ones were working as expected and which were not. I encountered a place where I wanted to limit the number of sessions one type of registrant could select. I figured there had to be an easier way than to have to write actions for each of the 5 session options. I did struggle for a few days trying to find out how to connect with a representative from RegFox, until finally my eyes actually focused on the little chat button on the bottom right. Once I spotted that, customer service was wonderful. Even despite the power outage at the time of my call with [sensitive content hidden]. There have also been several emails since publishing just asking if things are going well. I was told by my co-worker that the customer service is wonderful and I totally agree. Thank you. #### Cons The actions page is a wonderful tool and it can be very helpful. I especially like the ability to change the order of the actions with a click and drag option. What might be helpful is a way to print or create a document that lists all the actions. Some way to see them as a whole. This may be out there, but I just copied the data and dumped it into a word document to see the group of actions as a whole. It was there that I found I had duplicated several actions. --- ### Great Potential but Misses the Mark - Overall rating: 4/5 - Reviewer: Robert P. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. RegFox has been a valuable resource in our event management, at a lower price than many of its competitors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lots of options and functionality for creating eye-catching registration landing pages and managing registrants, both for in-person and virtual events. There's even conditional logic! They thought about almost everything, and they keep adding functionality. #### Cons Their greatest strength (lots of functionality and creative options, including for virtual events) is also their greatest weakness. in their zeal for adding new functionality comes the "Jack of all trades, master of none" scenario. They do a lot of things, but they do very few of them very well. I'm often finding gaps, glaring omissions, or just plain buggy behavior in what they provide. Their API integration with Salesforce (through Zapier) is also one of the worst, with even Zapier not being able to validate their app. Instead of taking the time to do things excellently and well, they continue to push through new (half-baked and underdeveloped) options and functionality instead of spending that time fixing and enhancing what they have already built so that it performs optimally. I would much rather have five options that I can count on 100% of the time than fifty options that disappoint me 60% of the time. --- ### RegFox experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I recently used RegFox to set up an event registration page, and I was thoroughly impressed with the platform's ease of use and functionality. The software was intuitive and straightforward, allowing me to customize the registration process to my liking quickly. But what truly stood out was the exceptional customer support I received from [sensitive content hidden]. Whenever I had a question or issue, [sensitive content hidden] was quick to respond and always went above and beyond to ensure that my problem was resolved efficiently. Her patience, knowledge, and professionalism were exemplary, and I couldn't be happier with the level of service she provided. Overall, I would highly recommend RegFox to anyone looking for a reliable, user-friendly event registration platform, and I can attest firsthand to the company's commitment to outstanding customer support. #### Cons What I like least about RegFox is that I didn't find it sooner. --- ### Awesome Software. Even more awesome support. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered I'm very impressed with the easy of building professional solutions. RegFox makes me look more skilled than I am! The ability and responsiveness of the support team is mind-blowing. They respond quickly, clearly, and accurately - the best support team I've ever encountered. (I was an IT manager for 40 years, so that's saying something!) Bravo! I hope you are able to keep the small company personal service as you grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RegFox hits the mark for our music retreat. RegFox provides a great balance of ease of implementation, yet powerful features. And the low cost makes this uniquely suited to the needs of non-profit organizations like ours. Building RegFox pages makes me smile - over and over it surprises me how well it handles tricky corner cases. #### Cons There are lots opportunities to expand the set of elements for building pages. There are lots of opportunities to expand on Action rule options. But what's there now is impressive -especially at the current price. It would be great to provide a sampler library of implementations to get other ideas how to best implement more sophisticated solutions. It would be great to have examples how to use html to further customize solutions. --- ### It’s for more than just meeting registrations! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: 3-5 years · monthly - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I had used RegFox in the past for meeting/event registrations and loved it’s ease of use. When I changed jobs and they were looking for a way to register students online for courses that used to happen in person pre-Covid I know this would be the solution. It is so easy to use and you can use it for so many different things. I was able to easily adapt it for our needs. I built a page with our courses and available slots and could even set passwords to stagger signups by specific groups. This has save our organization a ton of hours and money. Post-Covid we are still using it because everyone loves it so much! #### Cons Pages lengths are limited and you don’t know it until you try and save it. I spent a ton of time building our page only to find out it was too long and could save it. It should have a character/space countdown to show you.p what you have remaining on a page. --- ### Excellent Customer Service - Overall rating: 5/5 - Reviewer: Robin M. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like so many things about RegFox. They have a platform that is easy to maneuver and their customer service is easily accessible and very knowledgable of their product. #### Cons Regfox is continually updating there product, so if there was something that I didn't care for in the beginning I like it now. --- ### Amazing Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This platform was previously used for smaller events but they knocked it out of the park for our event with well over 500 attendees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used this software for a large scale expo with my company and everything went amazing. The software is so easy to use and the staff is beyond helpful and supportive. I would partner with them any time, any day. #### Cons Nothing. I loved everything about this platform. New upgrades are happening regularly which make the product better and better. --- ### Anca feedback - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to use, chat line help accessable. Payment portal was a major factor. #### Cons Somewhat difficult to set up changes in future pricing --- ### CBL Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered It is a fairly easy & concise program and easy to navigate. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the chat feature. It has been very helpful for me! #### Cons At times, I have trouble finding solutions to problems that I am experiencing within the system, however, like I had mentioned, the chat is ALWAYS available for me to ask my questions and they have been very very helpful and timely in their responses! --- ### Easy to use and inexpensive! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered I honestly thought not having a "help desk" to call and get answers would be terrible. But actually, the help has been amazing! With my last "issue"--which was a problem but a question I had, [SENSITIVE CONTENT] sent me a video that was perfect! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having the flexibility to customize what we want. #### Cons Figuring out the "if/then" rules can be a bit of a mind exercise. It's usually trial and error until I can get it to do what I want it to do. --- ### Awesome customer service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience so far and when I run into issues I use the chat and get me answer very quickly! Today, I had a deadline to register a foreign group and ran into issues so Kris and Kerri took care of me immediately! I appreciate and thank you both! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and it has more features than the previous system (CVENT RegOnline) has! AMAZING!!!!!! #### Cons It would be absolutely wonderful if the system could generate invoices for our participants that are in the federal, state and local entities as there is a procedure that we have to follow to document payments for accountability. Please, Please, Please look into this feature as we are and will be using this system heavily for the next year because of our circumstances with COVID. #### Vendor response I'm so glad you've had such a great experience! We'll look into your request. Replied July 2020 --- ### Reliable and efficient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Policy - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find the software helpful for offering convenience and effective planning for the events I am organizing. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is its reliability. It is really dependable and brings your work efficiency by helping you keep track of your meetings, event registrations, etc. I enjoy using it and find it helpful for my work. #### Cons I wish it was more accessible money-wise for different groups and sectors, as that might have really helped with making the software more competitive in the market. --- ### Easy to use with dependable service teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 5001-10000 employees - Product usage: 1-3 years · monthly - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered affordable and easy registration and event planning. And service agents quickly available without a financial commitment contract. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Branding made easy. It's easy to learn to customize and great service team will jump in to help when you ask for it. #### Cons I can't remember. we found easy ways to work around what we needed. it's a user friendly system - I suspect, it was designed by or with a variety of event organizers that asked for many functions. And I've noticed over the years you've improved the functions - so you're still connecting to your customers and our r needs as we evolve. THANK YOU! --- ### Simplifies event registration and great customer support - Overall rating: 5/5 - Reviewer: stepping into His image s. - Industry: Religious Institutions - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how you can copy previous registrations and edit them. I also like how records are kept from past registrations #### Cons Seems as though there are alot of steps to get to a certain page for updating. Maybe the home page could hold all features specific to your account ---