Overall, I would say the Regfox software and Regfox customer support is the best I have ever worked with. Hands down. Customer support is always there (weekdays), everyone very polite (and fun), very smart, and they make you feel special, like one of the team. I mean it. It sounds like a commercial, but it's true.

I run sports classes for kids, and I was able to create registration forms (they call "campaigns") for people to choose classes based on grades, so upon entering a grade, only the grade appropriate classes will show as a choice. Further, I can price each class differently, and I can prorate classes, so someone signing up before the first class will pay full price whereas someone signing up after the first class will pay a prorated lower fee, all done automatically. In truth, the software is thought through so well, so cleverly, that I have not found anything I cannot do if I want. It's really a blank slate restricted by my creativity and ability to think logically. If I wanted to, I can even prevent individuals from registering while other can register if I want. It's really amazing software, that I am still coming to understand and it does pretty much everything I want, and I am not an easy customer to please.

One con is that sometimes the software can be labor intensive, meaning it takes a lot of work to design certain complex tasks, something I suspect most people will NOT have to worry about. Second, and it's not exactly a "con" of the software, but what one needs to be aware of is that to make this software really "sing" for you, it really helps to like to think about logic a little. It's built for everyone, so everyone can use it to some degree, but not everyone will be able to do anything. But that's where the tech support comes in and they can help.

Overall, RegFox is great for those who have an in-depth knowledge of form building and want the ability to customize forms. With some light training and practice with the platform, it can be a great tool in anyone's line-up for forms. JotForm also has a great and easy payment setup for collecting payments during forms, while even allowing for partial payments now and charging again later. The backend process is also very seamless and easy to use.

I really liked the customizability of RegFox and it's in-depth, robust framework of customizing forms. The conditional logic building on the form is very customizable.

I didn't like that it was as user-friendly as I'd hoped. It can be a bit cumbersome to someone new at form building.

I use it to register attendees for my conference and training events.

Fairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.

I'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.

I run an in-person event every year. Other companies have come around trying to make us switch to their platform. That's great and all, but then when I put the costs and fees in a spreadsheet, RegFox beats them every time.

The registration forms aren't very flashy.

RegFox is more than just an Event Platform. We have also used it to sell collateral content for our events. It seems to be a very solid platform. It's never gone down for me, and customer service is as near as the chat box. You can pay way more money for another Event platform, but you'd be wasting your money. RegFox has it all.

RegFox is perfect for our Event applications, but the #1 asset in RegFox is it's Customer Service. I recently needed help on a project and their CSR ([sensitive content hidden]) went out of her way to help me solve my issue. She sent me customized videos showing, step-by-step where to find and implement the solutions I was looking for. Later, she followed up to see that all was good. Our previous Event platform provider took days sometimes to return an email, and live interaction wasn't even available.

I do wish it were easier to copy-paste content from other apps without screwing up the formatting. It sometimes takes me an hour just to re-format content. It's also hard to see what you're typing when the copy is white.

It has been a great registration solution for our small business it handles all of the payments and details and tracks it every year.

Nothing really, except our level we have been using is being phased out and we will no longer be able to afford to use it as a solution for us.

I had used RegFox in the past for meeting/event registrations and loved it’s ease of use. When I changed jobs and they were looking for a way to register students online for courses that used to happen in person pre-Covid I know this would be the solution. It is so easy to use and you can use it for so many different things. I was able to easily adapt it for our needs. I built a page with our courses and available slots and could even set passwords to stagger signups by specific groups. This has save our organization a ton of hours and money. Post-Covid we are still using it because everyone loves it so much!

Pages lengths are limited and you don’t know it until you try and save it. I spent a ton of time building our page only to find out it was too long and could save it. It should have a character/space countdown to show you.p what you have remaining on a page.

RegFox has been a great switch for us and I love the way we can make attractive events with less fees to registrants. They continue to add new features and are very easy to reach for support.

We made the switch from Eventbrite because the fees were smaller (only $1 per registrant). RegFox is easy to learn and I have found the customer service to be amazing. One thing I like is that you can customize your event page more than with Eventbrite (i.e. banner images, etc.)

I have had to dig a bit to find some of the fields that seemed more intuitive with RegFox. For example, events are called pages.

Save time, money, less worry and super easy for my clients to use and submit.

I am a photographer and use regfox for my mini session sign ups, one stop shop for both my clients and I. Customer support is top notch. The software is so easy to navigate and set up. So many different options gives the software incredible adaptability for any event. Great options for sharing on social media. Reports are exactly what you want and need. Fees are super competitive, no other software gives you so much for this price and they deposit it right into your account for you. Regfox is a no brainer.

Outstanding. In previous events, we heard so many complaints about the registration process until we finally discovered RegFox.

We love how many custom options can be included in the registration process. We used brownpapertickets.com previously and were very limited on adding any additional details to the ticket price. This product is robust enough to take on a complex event with multiple offerings.

The initial setup took a little while to learn. I had to play around with it for quite some time to ensure it was fully functional.

We have a membership of about 11,000 of which 400-700 attend out annual convention each year. We are now using RegFox for smaller local events as well.

We have a very complex convention format. The software is very flexible and easy to adapt to our need, plus the logic capabilities are very good. At very low cost, [SENSITIVE CONTENT HIDDEN] set up our first draft of the registration form and we were good to go after that. Couple this with the overall low cost of the software (we are paying less for credit card fees and software, less than we used to pay for credit card fees alone).

Nothing comes to mind

We had been trying to find a system that was easy for our event attendees to use while also not forcing us to track down payments, and RegFox helps us accomplish exactly what we need. Some of the tools take a bit of getting used to, but the customer support has helped us overcome our hurdles. We really like the automatic payment charge feature, which allows us to get a deposit initially and charges the balance at a later date. This helps some of our families that don't have enough money to pay outright when they sign up, but it ensures we get the money they said they would get to us. We no longer have to track down payments, which saves us countless hours of work. Though the price can get steep for events with a higher cost, the time (and thus cost) saved on the part of our admin team is worth it.

Automatic payment charging Ease of use for attendees Customer service is knowledgable and helpful

Price high, but comparable to other programs

It is a fairly easy & concise program and easy to navigate.

I really like the chat feature. It has been very helpful for me!

At times, I have trouble finding solutions to problems that I am experiencing within the system, however, like I had mentioned, the chat is ALWAYS available for me to ask my questions and they have been very very helpful and timely in their responses!

GREAT SERVICE, GREAT SUPPORT, GREAT SOFTWARE!

Customer Service Analyst "DAVE" helped me out of pinch and went 1 million miles over what was expected to retrieve data that I inadvertently removed. He and his DEV team saved me HOURS of manual work.

There is nothing I do not like about this software

Very easy to use, set up, edit and administer overall; lots of design features; GREAT reporting features and demographic gathering. Customer service is EXCELLENT - I prefer live chat, and they are very attentive and give lots of detail, solutions, and other ideas to better your site function.

Before learning all the ins and outs of Reg Fox, I assumed it could operate like an Amazon shopping cart. While there are some outstanding features in Reg Fox, it doesn't have true cart functionality, so it would be an issue for you depending on what you're trying to sell or accomplish.

Conference Registrations.

RegFox provides affordable options for online registrations! I do wish there were a few options that I could customize, but the RegFox team has been amazing at assisting me with work arounds and solutions. Great and fast customer service! I will be a long-time client!

Static fields... Billing. I would like to set up my own fields. Using actions to hide items is helpful, but I would like to customize to meet educational ways...

I was asked by Eric to give my thoughts on RegFox vs. RegOnline (our previous online registration solution)... RegOnline vs. RegFox... First off the interface is light years ahead of RegOnline... it's much cleaner and definitely more intuitive! The RegFox logic module is awesome! It's easily understandable by the average person, like me! : ) The price is the big clincher!!!! What we are getting in return for just 99¢ is incredible! Our customers are lowing the simplicity of registering compared to the multi-paged registration that they had to endure with RegOnline. Oh yeah, being able to design your own registration form... freak'n awesome! RegOnline, you're stuck with what they use to style/format their forms. Ours our pretty basic because I got stuck behind the gun after trying to work with a developer to d our own registration on our website... we spent two months on it and I had to scrap everything he did! : / But thankfully I found you guys and had our registration up in a couple of days and making money!!!!! Man, I wish I would have found you guys sooner!!!! I'm sure there is more that I can think of... hope this can get you started! : ) Did I say RegOnline's fees suck! : |

Totally great support! Eric Knopf has been giving us unbelievable support on the project since day one! He blew me away when he actually contacted me on a weekend during his time off to answer questions before we even started using the product. I figured with support like that and and an awesome product like RegFox, we couldn't go wrong! It has been an awesome experience! Also, Katie Runyan and John Gillis were also very, very helpful in our support!

Nothing! : )

Your product is amazing, but your customer support is what makes it. If regfox didn't have a team of incredibly effective people to teach and troubleshoot, the product would have a lot less value. The support staff has the ability to synthesize a problem and fix it in a timely, respectful, effective and fun fashion. He's the best support I've ever received across any company I've worked with. I would highly recommend this product to anyone!

Customizable and easy to use. We can get great customer support whenever we need it. IT'S AMAZING and cost effective.

We can't effectively block financials from accounts who have the exporter function. The waitlist requires some controls to be turns on and off in order to use it.

We were able to collect all the information needed to prepare race entry blanks in advance - which saves a lot of time at check-in/registration. The reports allowed us to know at a glance how many racers we had in each class.

Very easy to use and customize. Let me customize so that we were able to collect all the information we needed about each racer. The reports are easy to use and so easy to customize.

Support is via e-mail initially. If issue is complicated they will give you a phone number. I would prefer phone call initially.

affordable and easy registration and event planning. And service agents quickly available without a financial commitment contract.

Branding made easy. It's easy to learn to customize and great service team will jump in to help when you ask for it.

I can't remember. we found easy ways to work around what we needed. it's a user friendly system - I suspect, it was designed by or with a variety of event organizers that asked for many functions. And I've noticed over the years you've improved the functions - so you're still connecting to your customers and our r needs as we evolve. THANK YOU!

Webconnex has a great suite of options for organizational needs as far as event and constituent management.

With Regfox's new and improved drag and drop system, designing pages just got a lot easier! We used this for multiple events and really appreciated the ease of which we could view registrations and analyze data.

The pricing system is per transaction now, it used to be subscription based. This could be a fairly large negative for organizations that have large income events as a larger portion will go to the software.

RegFox provides an easy to use system for conducting online registration and funds collection.

The ease of use is a major plus for this system. The ability to collect registration fees online and receive daily deposits provides excellent support for our accounting needs. The registration page looks great on all devices (computer, tablet, and phone). The statistical reports provide an excellent tool for analyzing registration data.

RegFox takes a lot of the worry and concern out of the registration process and always spits out good information/data for our reporting. We LOVE RegFox!

The reporting and data that RegFox gives is WELL WORTH THE PRICE OF THE PROGRAM! And on top of that, RegFox is very easy to use and maneuver through for our organization. We have features and customization that is so simple and easy. RegFox was there when we needed something better!

The only downside of RegFox is that it's a third-party app that does the work for us. But in all reality, it's well worth the price to use each month for our events!

I have used this once a year for the past 4 years to schedule an annual conference. It is reliable, reasonably priced and looks good!

The support staff are very quick to respond via email with screenshots to illustrate how to fix my problem.

I can’t really think of anything. I wish my organization needed it more often as I could become more proficient in all that Reg Fox offers.