Webex Events (Formerly Socio) vs SurveyMonkey Apply

Webex Events (Formerly Socio) has 153 reviews and a rating of 4.9 / 5 stars vs SurveyMonkey Apply which has 235 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 / 5 (153)
4.57 / 5 (235)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 28, 2022
May 11, 2022
Pros/Cons
  • Pros

  • I love how helpful the Socio event tech are. They are awesome a very high-level customer service.
  • The support team responded to questions quickly and professionally. It gave us great confidence to know they were available, and they seemed genuinely interested in our success.
  • Cons

  • Looking back, the major issues that we ran into were instances of user error rather than software errors.
  • Statistics are poor (they're currently working on that).
  • Pros

  • It's nice if you want to manage a group of people for a program.
  • Provides you with great survey and easily accessible ones.
  • Cons

  • We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead.
  • Trying to login and find my way around, once you find what you need is relatively intuitive, but the first step is brutal. Also would like the language setting to remain where we set it.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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