Parents at the High School LOVE the fact that they can be communicated with, the calendar is easy to read. And all forms and information is all in one place.

Easy to use! Easy to train others to use. Tech support is very helpful. Helped me brand our Athletic Dept and families LOVE it! Easy to access and full of all the information parents need at our High School.

When I go to the helpful videos, I can't search a specific topic. Too many articles come up for the topic I choose. Other than that, absolutely NO problems with Sports Engine.

Registration and player management has become much simpler and more streamlined since we switched to SportsEngine, with everything being 100% online. It has made our processes simpler and faster to work through, from rostering to invoicing and even processing refunds. As a Club Admin and parent, I also find the website to be very user friendly for both sides.

I like the fact that everything is migrating into one location, taking away the need for using/visiting multiple websites to complete necessary tasks.

There is a lack of some functionality that our organization had with our previous software (Blue Sombrero), which makes some tasks impossible to do without big workarounds (if at all). One example of this is the ability to transfer players between programs without parents having to complete a whole new registration.

This is a HORRIBLE company to do business with and if you are looking for a company to make your life easier with amateur sports this is no longer the one. NGIN used to be friendly, now that it is owned by NBC it is obvious that they DO NOT CARE, they just want your money.

Nothing anymore. Everything I have questions about they give me a standard "we do not have that capability" answer. They make decisions based on what they want (easy) versus what would be best for their customer.

I was one of the very first users of NGIN (SportsEngine predecessor) in 2012, 13 years ago. Back then it was very easy to talk to a customer service agent or sales to get issues resolved, and usually immediate response to all issues. I run a High School Football Program in Canada where we register our athletes online and have been doing so for the past 13 years using SportsEngine. This year they decided to 'change' aspects of the registration WITHOUT reaching out to us to tell us of functionality changes that are important to our process of registering athletes, causing some major pains in processing registrations.Every once in a while a user runs into an issue where they try to complete the registration, trying to make a payment and all they get on the screen is a frozen 'sending your payment' message. Nothing goes through. This is not all people trying to register, but a significant amount of them.I contacted SportsEngine customer service (they only allow this in an online chat) on at least 6 occasions over a week long period and the only response I have received is an automated 'we are looking into it' . NO resolution. I booked a telephone conversation with them (that takes a week to book in advance btw) and here we are, 2 hours past the scheduled time they were supposed to call me and you guessed it, NO PHONE CALL. It is THEIR problem and it has been over a week and not even a message or call to tell me where they are at with my issue.

Use the software as an end user to go in for game reports. After a game when there is a penalty to report, I go to SportEngine and look up the game Sometimes I go in to look at future games coming up

All league games are listed. Games are usually in one central location (Need good thought process as to how leagues and games are listed)

Penalties from games are listed in order they occurred rather than broken out by team Not always intuitive

I am really concerned about customer service. Very poor follow up. “POOR”

Sharp, several element options and feature

When I need to make any major changes I don’t have the opportunity to move fast.

Player registration and sign up is easy for players parents, we are able to upload forms we need filled out. The financials are easy to understand and makes record keeping a breeze. Any problems are handled quickly.

Customization It can be tailored to fit your organizations size and unique needs.

A little overwhelming if your computer literacy is weak.

This has been my favorite sports app I have used with my son's sports leagues. It is super easy to use and great functions. It is up to date with great features.

I have been using for a few weeks now and I dont see anything disappointing about it yet.

This platform is great for team management and communication among players, parents, managers and coaches. I have been using this app since before it was corporate owned and would recommend to any sports team that doesn't have a lot of resources for communication. Having a team manager run the app for all involved does make it easier on everyone, and all that is needed is a bit of computer literacy, its easy to modify the settings and make the team mom look like a rockstar when it comes to stats, scheduling, registration and communication.

There have been issues in the past that I didn't care for like: data population for registrations, etc. But their team does listen and any issue I've ever had was minor and apparently others thought the same way and SE listened and has always addressed those issues. Their support team is great.

I have used the package for years. I first set up a brand new club page from the ground up. I have used it for seasons, leagues, setting up mini tournaments/super series and run entire leagues. I like the features and modules available I think it gives good branding and functionality.

I find the scheduling and registration aspects easy to use. It creates calendars that can easily be subscribed to and share among players or members. Items and registrations let you track income lines

It can be a little complicated to FIRST get setup. Setting up discounts is still not as easy-peasy as I would like.

The app seems decent for the most part.

Sometimes it takes a while to update the webcal events. Chat messages are delayed so we use a other app for team messaging There is no webcal link to share with extended family to see the game only schedule. Ideally there would be a filter option for only games so we could share with aunts, uncles, grandparents, cousins, friends etc without sharing the full practice schedule.

It's fines as long as you don't need help. If you find yourself needing help just know it's going to more than likely not going to happen the same day. If you go online to request their help they ask you to select 5 minutes of 15 minutes of help time....what the heck...what if my problem takes 20 minutes

Recurring billing but due to lack of customer support it's not worth it

SportsEngine leadership clearly see customer service and support as overhead and does everything in their power to keep this expense down to maximize their bottom line.

Platform allows us to build a world class website for a elite travel baseball program.

SportsEngine has been a true partner from the original sales cycle to the design, build and implementation of our travel baseball site. Their outstanding customer service and support is world class. I'm a IT professional and work with many vendors and I would rank SportsEngine right up there with the best of them. They deliver a high-end product with incredible responsive support and assistance (and always with a smile). Our organization knew want we wanted and SportsEngine went above and beyond to ensure we were happy with the end solution. We were admittedly a high-maintenance customer and I never once sensed they were frustrated with accommodating our requests/needs. The SportsEngine community as been a great resource for us for new ideas and tips/tricks. The tools was easy to learn and fun to work with. The tool allows for an incredible amount of functionality. We believe SportsEngine platform and professional support has allowed us to build one of the top travel baseball sites in the country. The cost was super competitive to other platforms we looked at and if you look at the site, you would expect that it cost way, way more than what we paid for it. It's a great value through and through. We couldn't be happier with our selection of SportsEngine and we couldn't be happier with our ongoing partnership.

First off, it's very professional looking! Which is a big selling point for my league. The look created legitimacy for my league. The support staff has been excellent to work with! From the Sales Representative and Account Manager I work with, all the way through Registration and Tech Support departments, all have been helpful, and prompt when doing so! I honestly believe the professional look of my website has given my business the edge over the competition in my market. And last, but certainly not least, the website is super easy for the user like me to edit, post pictures, video and content to my website.

I don't dislike anything about Sport Engine's websites, or them as a company. If there was anything that could be thought of as a negative, or a drawback, is that as a new company, they have a lot of great new ideas and features that they plan to roll out in the future, but things like that take time to develop, so making sure they're done right for the sake of the customer is what is important. Patience is the virtue we all must have until those new features are brought to use.

Ease of use, improved communication and much more.

As the Director the Mankato Sports Commission as well as being involved at a volunteer level for numerous sports organizations I have been exposed to and had to use many different sports related software/website platforms. SportsEngine is hands down the best of any I have ever used. In minutes I can show somebody who has never used the software a few basic things and get them up to speed enough that they can easily help manage a website on this platform. I love that you don't need to know how to write code or really any technical aspects in order to make changes or updates.

Occasionally I run into things I'd like to do on our website that are not available as options however the SportsEngine team always gets back to me in timely fashion to either let me know of a way to do it or let me know if that is something they are working on.

We currently use the software for our website, a mobile app, tournament software, background screening and online registrations.

The best part about SportsEngine's platform is how easy it is to use. It is very simple for administrators who don't have a computer science or programming background to learn how to use the site and create a great online presence. Another great feature of this software is how it is being continuously improved. There are a number of features and functionality available today are weren't just a couple of years ago, and product enhancements continue to be launched frequently.

Registration fees include a transaction fee and a percentage-based processing fee. These seem small up front, but they can really add up if you process a significant number (or high priced) registrations.

Nothing. There is literally nothing I like most about this software.

I can't think of one redeeming thing about this platform. It's terrible for administrators and families alike The communication tools are awful (the texts alert you to check your email... super redundant... it's 2021!!!) The registration platform doesn't actually work as their videos claim, and the app is so super glitchy that when managers change events, the changes "stick" less than half the time. There is ZERO customer service, I have yet to speak to an actual person. The only reason we stuck with them for so long was because US Club used them.. We're leaving ASAP and you should, too!!!

This product helped save all the bac and forth via text messages with parents, it allowed parents to tell me if their son or daughter can make a game or practice and it also allows me keep track of the games within the app. Nothing but a great convenient experience.

I love how it's easy to manage your team, and send out notifications, schedules and game updates to all the parents without having to send out the info via a group text which can get messy.

There isn't much that I don't like about the software. I just wish there was a way to force the parents to RSVP however that isn't a software issue.

Overall, I have found that SportsEngine is a wonderful platform. It is easy to work with, great for camps and clinics and teams.

I loved how easy it was to schedule camps, tracking students and the flexibility to make adjustments. The software is easy to learn and if you get stuck at all your rep is really easy to get a hold of.

I did not like that I could not really customize my own website. I really wanted my website to look unique and similar to my previous site. It was hard to work around their existing templates.

I love using SportsEngine software. It has made having a functional website even easier. From the design to the daily use and customer service, every part of the partnership has exceeded my expectations.

Nothing, it has been a perfect option for our club.

Outdated system, that is not user friendly. Customer service is lacking as well. I would not recommend to someone looking for a Registration System.

Easy to review archived documents. Registration processing fee is not bad. In line with the market.

The accounting function is outdated. Very difficult to track and drill down on accounts. Accounts receivables are impossible to track. No link to keep players from playing if their account become delinquent.

It's been terrific. We have a small team working with SportsEngine and our website and SE and the service and support team have been fantastic to work with.

The connectivity of information with anyone in the SportsEngine system, making it much easier to bring new people into the software and database. Also, the ability to manage registration and receive funds!

Haven't run into any obstacles yet! SportsEngine is so much better than our previous web hosting experience.

Excellent, I have been assigned my own Customer Service Person and they are brilliant!

It is very user friendly. I am pleased with how simple tasks are to adjust my Club website without having to contact a customer service rep.

I would be happier if there was a league scheduler as originally discussed. It would be easier than using a third party.

Very easy to learn and use, even for non technical users. Integration is a big plus and saves time from manually having to perform certain tasks. Updated mobile app calendar integration is a big plus as well!

A few quirks with the calendar and adding events, (ie selecting a specific date and trying to add a new event, reverts back to the current date instead of the one you selected) not a deal breaker but I have had to go back and change things because I forgot about that. I also wish there were more available canned templates to choose from.

Scheduling, rosters, and social media integration are just some of the best features. No coding knowledge is necessary but customizing the site is definitely possible with Css and HTML. Our families love the news feeds and mobile app. We also use the included DIBS service for volunteer management and online registration is a breeze and very customizable!