--- title: "Swoogo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Swoogo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Swoogo is a good fit for you!" source_url: "https://www.softwareadvice.com/registration/swoogo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [Swoogo](https://www.softwareadvice.com/registration/swoogo-profile/) / Swoogo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/registration/swoogo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/registration/swoogo-profile/alternatives/) # Swoogo User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 82 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 61 reviews (74%) - 4 stars: 19 reviews (23%) - 3 stars: 2 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Swoogo is a fairly simple software to use because it provides speedy customization feature which allows users to make easy selection and options. When it comes to virtual and hybrid proceedings, it does a fantastic job. - The customizable registration forms and seamless integration with payment gateways also stood out as major strengths. - It offers unique customization, upfront no-hidden-fee pricing, and helpful customer support.​ ### Most mentioned cons - My biggest concern is pricing plans, especially for smaller orginizations. - Lack of closed caption And circuit ability. - I have tried to find little glitches but there isn’t anything I have came across. ## Swoogo customer reviews Showing reviews 1-25 of 82 (page 1). ### Powerful Event Management Tool - Overall rating: 5/5 - Reviewer: Iddy H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Is a robust and user-friendly event management platform, like any tool, it has its drawbacks depending on user needs and expectations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Reduces manual work through automated workflows for registration, marketing, and reporting. #### Cons Some advanced features or integrations may incur additional costs. --- ### Soogo private audiance - Overall rating: 4/5 - Reviewer: Carolyn C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used weekly for free trial - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best part is ability to keep events scheduled #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ability to network with others in an audience and speakers #### Cons Lack of closed caption And circuit ability. To be able to continue to use as an interactive device between members. Like Google meet , Microsoft team, zoom #### Reasons for switching to Swoogo Trial of new product for use of event mandate --- ### Swoogo - uhh Swoo-no - Overall rating: 4/5 - Reviewer: Ronald H. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I thought it was good to try but in terms of paying 12k per year to list events that can be done free on other platforms, to me is a no brainer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I liked that it integrates well with hub spot and other CRM systems. It also is a pretty effective marketing tool. #### Cons The price is very high for what you get. There are free or next to nothing companies that can do the same --- ### Swoogo is Rad - Overall rating: 5/5 - Reviewer: Velaire W. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Swoogo's team is knowledgeable on both the admin/sales and help desk side. If we can't figure out how to make the software do what we want, the help desk is always there to assist giving clear and concise options and instruction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love Swoogo's interface and the intuitive nature of the software. It's so flexible, particularly for a website designer. The software has dense capabilities once you get in there that meet demanding needs. #### Cons I'm not the demographic that appreciates flippancy in business. But you do you. #### Reasons for choosing Swoogo Pricing structure. We will not pay a per attendee fee. #### Reasons for switching to Swoogo You are not offering me the name of the company we previously use which was SignUp 4. We had no choice once SIgnup4 was disbanded, or whatever happened to it. It was the best. --- ### Powerful and customizable event platform - Overall rating: 5/5 - Reviewer: Luis S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great. We have been using Swoogo for over 8 years. We have had many successful events with 2000+ attendees and 5000+ virtual attendees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Highly customizable Modern looking Support is great Modern integrations and well documented APIs. Access to Dev team forums for suggestions and support #### Cons At the time it was very new so we took a risk but it was well worth it. A little slower on the integrations and updates but I also appreciate this because once on the road map, integrations and updates are well thought out and done right. #### Reasons for choosing Swoogo Swoogo looks modern and colorful. Fully customizable and support is great. Met all our needs and more. There was always a way to do something, and our use cases always felt like one-offs that never fit into a cookie cutter platform. The dev team also listens to your suggestions and provides help and suggestions. #### Reasons for switching to Swoogo Etouch had a lot of limitations at the time with many pieces that did not full integrate with each other. Meetmax is a great software but requires a lot of support from Meetmax. The look is outdated and even though it is customizable, everything needs to be done by the Meetmax team. --- ### Robust, user friendly, great customer support! - Overall rating: 5/5 - Reviewer: Alexandra S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered I am an experienced event planner that puts on small events such as webinars and trainings and large conferences of 500+ attendees. The Swoogo Software is a dream. The Swoogo team had us up and running within a week! Wow, excellent customer support and very intuitive and robust software. It makes me want to host more events! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, intuitive set up, great FAQ and online resources, customer support. #### Cons N/A - I have not had one bad experience or moment of frustration with the support I have received or when using the product. #### Reasons for switching to Swoogo We used Reg Online, but they were bought out by CVENT. We are extremely happy with this next level software from Swoogo! --- ### Seamless Event Registration with Swoogo: A Game-Changer for Corporate Events - Overall rating: 5/5 - Reviewer: Amy Y. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an event organizer tasked with orchestrating seamless corporate gatherings, finding the right registration software is paramount. Enter Swoogo – a dynamic platform that has seriously updated the way I manage registrations for my events. What truly sets Swoogo apart is its user-friendliness coupled with its impressive array of features. Whether it's creating custom registration forms tailored to my event's needs or analyzing data, Swoogo offers unparalleled flexibility. But it's not just about functionality – Swoogo goes the extra mile with its "bells and whistles." The platform's ability to automate email communications, generate detailed reports, and facilitate attendee engagement through personalized messaging has truly elevated the registration experience for both myself and my attendees. Moreover, Swoogo's customer support team deserves commendation. Their responsiveness and expertise have been instrumental in resolving any queries or issues promptly, ensuring smooth sailing throughout the event planning process. In conclusion, Swoogo has become an indispensable tool in my arsenal for organizing corporate events. Its ease of use, robust features, and exceptional customer support make it a standout choice for any event organizer looking to streamline their registration process. If you're in search of a registration software that ticks all the boxes and then some, look no further than Swoogo. Highly recommended! #### Cons I don't have any particular complaints other than I wish that I had the time to schedule training on all of the extra things I could do to make my landing pages and reg forms look more professional. I know the capabilities are there with Swoogo, but I need the time to learn them! #### Reasons for choosing Swoogo The Sales Rep [sensitive content hidden] that I was assigned was probably the best sales person I've worked with on any type of service / product. He was incredibly genuine and knew his product very well. He was the icing on the cake. #### Reasons for switching to Swoogo It was not user friendly at all, my account manager left and I wasn't told nor reassigned, the absolutely mandatory capabilities I asked for that they told me the software had were not live. They were in a testing environment when I was shown them and a year later were still not available. --- ### Best For: Event planners, marketers, and businesses wanting a hassle-free, human-centric event experience. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Swoogo is one of the best event platforms out there—ideal for mid to large-scale events where professionalism matters. It’s not perfect, but the time saved, engagement tools, and polished feel make it worth considering. If you’re tired of patchy, outdated systems, Swoogo feels like a breath of fresh air! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Clean & Easy Interface – No overwhelming menus! Even first-time users can navigate smoothly. Automation Magic – Saves hours by handling registrations, emails, and schedules automatically. Custom Branding Attendee Engagement Analytics Done Right #### Cons Pricing Could Be Clearer Mobile App Glitches – A few users report minor bugs, but the web version works flawlessly. Learning Curve for Advanced Features --- ### A good platform for event management - Overall rating: 4/5 - Reviewer: Emily R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience so far with Swoogo is positive, with its ease of use, streamlined event management, and excellent customer support outweighing some limitations with registration form design, technical issues, and pricing model restrictions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's user-friendly, very easy to create event and customize forms. It ability to offer real-time analytics which enables we, event organizers to track attendance, engagements and revenues. It increases our business efficiency and productivity. #### Cons Its limitation to create some types of form designs, and we sometimes face technical glitches. --- ### My experience with Swoogo - Overall rating: 4/5 - Reviewer: Rita E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was good I found this app to be useful. I will continue to use this platform as it makes a positive impact in my life. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like about Swoogo is that I can I successfully organize my events on this application. I can host my meetings virtually via zoom or in person. #### Cons The only issue that I had was that the price was expensive, especially if you have a small business. --- ### The most amazing product! - Incredible registration and virtual event software. - Overall rating: 5/5 - Reviewer: Lisa C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I use Swoogo for everything! It has become the most essential tool for our business and a huge added benefit for our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is so customizable to our needs. We use it for a number of different types of events and forms and it covers all our needs. Another perk is that it allows for unlimited registrations, which helps me keep everyone tracked and counted in the system without worrying about being charged per person. #### Cons I'd love a quick way to duplicate a webpage across events. #### Reasons for choosing Swoogo The price and capabilities that this product had were far superior. #### Vendor response Thanks for your review, Lisa! I'm thrilled you're loving how customizable Swoogo is along with our unlimited registrations and events. Your suggestion on being able to duplicate a webpage across events is fantastic. I sent this request directly to Chris the VP of Product. But here's what you can do in the meantime: 1. You can build an event that serves as a template, then clone that event as many times as you need for different iterations. 2. If you're using a custom Theme, you can build some content directly into the page so that any new events that are built with that Theme will start off with it. Thanks for using Swoogo, Lisa. We appreciate you! Abby Replied June 2022 --- ### Great Product for the Price! - Overall rating: 5/5 - Reviewer: Rachel Z. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Swoogo has been amazing. I couldn't ask for a better product or team behind the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Swoogo is super user friendly, has a great resource center to help self-teach and an amazing support team if you run into any issues. #### Cons The only issue I have with Swoogo at this time is not being able to kick back the credit card processing fee to attendees. Not a huge issue, as there are work arounds. #### Reasons for choosing Swoogo Cost and the look of the product. It gave less of a "template" driven look. --- ### Swoogo Review - Overall rating: 4/5 - Reviewer: Shawna H. - Verified reviewer: Yes - Industry: Dairy - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like having a template. I have an event professional we work with create specific templates that we can duplicate and then just remove the elements we don't need. I like that it is much easier to use and navigate than our last registration software. #### Cons I would like support to offered over the phone when I need it instead of having to wait for someone to get back to me. I lean into another Swoogo user for support to avoid the wait typically. #### Reasons for switching to Swoogo The product is easier to use, more intuitive, and more affordable. #### Vendor response Thanks for your review, Shawna! We're happy to hear that you're finding our platform much easier to navigate than your previous event management partner. We're honored that you've switched to Swoogo and appreciate you giving us your feedback. As for support, we apologize for any delay on our side in getting back to your requests. We can totally understand that phone support is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. Thank you for choosing Swoogo! - Sam Replied August 2022 --- ### Swoogo Review - Overall rating: 5/5 - Reviewer: Rachid K. - Verified reviewer: Yes - Industry: Banking - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Swoogo is a useful event management platform, by providing all tools to organize events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy of use regarding the organization of events. #### Cons Good service for any issues you have resolved in real time. --- ### Need to plan a event choose this company - Overall rating: 4/5 - Reviewer: Victoria G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great platform that meets my needs when i need to plan a event #### Cons Nothing really it has everything you need to plan a event --- ### Swoogo is a top-tier registration platform! - Overall rating: 5/5 - Reviewer: Stephanie K. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Swoogo is an EXCELLENT registration platform, from start to finish. From building and customizing your registration site, to managing your people and registrations, to communications and emails, to creating reports and analyzing data-- Swoogo is the complete package. I love this tool, and sing it's praise any chance I get. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is so much functionality. Everything you need is in one place. I learn about and am amazed by the features/functionality everyday. And at the same time, it's so user-friendly and easy to learn. The platform is intuitive and just makes sense. And, the online support platform is excellent. There are TONS of resources and articles to help learn and troubleshoot. They have an awesome help ticket system as well. Their customer support is the best in the industry-- with FAST response times and solutions to any issues that you have. #### Cons The mobile app is basic in functionality, so we're looking forward to mobile app improvements. #### Reasons for choosing Swoogo Our organization was using Swoogo before I was hired, and therefore I was not involved in the selection process. #### Vendor response Thank you for taking the time to leave us a review, Stephanie! We're thrilled to hear that you've been loving using Swoogo as your event management partner, and have had such a positive experience with our platform and team. We're continually working to update and modernize our platform regularly, so we appreciate any and all feedback. We are currently hard at work on developing a new mobile app for our users, and we'd love to hear more about what features and additions would be most helpful to planners like you. Our product team is currently looking to connect with our mobile app users to get more insight into areas for improvement, and we'd love to hear from you. Please reach out to daniel@swoogo.com with any additional suggestions you might have. Thank you for being a valued Swoogo customer Stephanie, we appreciate you! Replied August 2022 --- ### The Swoogo Field of Dreams - Overall rating: 5/5 - Reviewer: Anna W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I have had a very welcoming and supportive experience with Swoogo. Even though they are an event software, I feel apart of a community. Our company's events continue to elevate as I learn more, talk more, and implement more Swoogo features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I thoroughly enjoy multiple things about Swoogo. To start, you can make absolutely anything within Swoogo. Have different registration types for your event? Done. Want registrants to only see their relevant information? Done. Need an attractive event site to draw in registrations? Done. As the saying goes, if you build it, they will come. Not only that, the customer support team has always been timely and extremely helpful. Even when I've had to ask a question I couldn't find the answer to, and it was an easy fix, they were there to help. The support team can access your event to give you direct fixes and help on any problem you are facing. #### Cons I would not say this is a con, but something to be aware of before purchasing: Swoogo has a little bit of a learning curve. There are so many opportunities to tailor your event registration to whatever you need, it can honestly be overwhelming at first. However, Swoogo has multiple educational outlets to learn and understand the platform: the knowledge academy, live trainings, monthly webinars, and the support team. When my company first assigned me to manage and create our events, I was nervous about understanding all the features and how to use them properly. After completing the live training and chatting directly with Swoogo experts, I feel like there is now nothing I can't tackle. --- ### Easy set up with Swoogo - Overall rating: 5/5 - Reviewer: Miriam A. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy and simple to set up, super user friendly #### Cons Cost - I only tried the free version and wish there were more low-cost option --- ### Full featured event software that covers just about everything - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Swoogo is quite new but the developers have thought of almost everything you could want in a single platform for event management. We tested it with one of the biggest events of the year for us and we were able to build the entire form in less time and with less headache than we could with previous software that we were familiar with using for years. I think that alone says a lot. The logic it is based on allows seemingly unlimited options which also lets us make our forms less complicated for users to cut down on mistakes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you have used other event management software before, the learning curve is not very steep. Very complicated registration sites for events can be created fairly easily and most things are in a very logical place to look with logical steps involved. The ease of use overall is the best part and this ease spans across other features like a full website and mobile app that are all based on the registration so it is all integrated however you want it to be. There is a "package" feature for event registration that lets us customize what is included with what package and the logic that can be applied throughout helps a lot for events that have a lot of options. #### Cons Compared to other platforms that may have separate but integrated app software, Swoogo's mobile app functionality is limited. You can have things like registrant contacts and program details easily added but more complex features like an integrated map that can pin locations to tell people exactly where and how to get to different locations is not possible. There are ways around this by making a page with a map on it but it is not as user friendly as a map that is linked to program and exhibitor details to pull up the exact location you are looking for. It would also be better if there was integration for existing websites for those who only want to use the registration process and not the website or other functions. #### Vendor response Thank you for taking the time to share your feedback. We are delighted you are happy with the Swoogo solution! Replied November 2018 --- ### Simple, Intuitive Event Registration Software - Overall rating: 5/5 - Reviewer: Mary G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We are just getting the ball rolling with Swoogo, but I'm already impressed! It has been very easy to set up. My members have appreciated his easy the registration is. For me, the automation options are the real star. I am able to automate confirmation emails, “know before you go” emails, registrant invoices, daily and weekly custom registration and transaction reports and more! #### Cons The only part that has caused any challenges so far has been our integration with authorize.net but we are working through solutions and Swoogo seems to be very easy to work with #### Vendor response Thanks for your review, Mary! I'm so happy to hear that Swoogo has been a breeze for your team - that's the goal :) It sounds like you've been able to get some time back in your day by using our automation options. I hope you were able to spend that extra time doing something fun! I'm glad our support team has been able to work with you on the different options for the authorize.net integration. We take the utmost pride in our customer support, so please don't hesitate to reach out if you need anything at all. Thanks for being a customer, Mary! We appreciate you. Abby Replied April 2022 --- ### Two thumbs up ! - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We have experience with other event management software and were pleasantly surprised by how easy it’s been to transition to Swoogo. The onboarding was simple with live training and self-help tutorials. And the responsiveness of the support team has been amazing. Managing our first event with Swoogo has happened without a hitch. We are looking forward to continuing to use the platform for our future events, too. Love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Swoogo was very easy to learn. Building our event in Swoogo was easy to do and took less than 30 minutes. The templates are easy to work with and there is a feature for all needs. #### Cons I have only used this software for one event so far, but I have not found anything that I didn't like yet. #### Vendor response Jennifer, thank you so much for taking the time to leave us a review. 30 minutes?! Wow, that might be a new record. That's awesome! We're so happy to hear that our platform is giving you and your team some much needed time back in your days. But most of all, we couldn't be happier that you made the switch over to Swoogo. ;) Thank you for being a valued customer—we appreciate you! - Sam Replied October 2022 --- ### Fantastic Intuitive Tool - Overall rating: 5/5 - Reviewer: Jessi F. - Verified reviewer: Yes - Industry: International Affairs - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service/account managers, tons of online resources, smooth registration and communication tools. #### Cons Could perhaps use a bit more freedom in customizing web pages, or make a bit more intuitive to edit. And perhaps have a ‘request’ page somehow. --- ### Swoogo for your events? - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I recommend you try Swoogo and see if it works for you and if it does great. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros We like that with Swoogo you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year. #### Cons Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use. #### Reasons for switching to Swoogo Trying new Products. --- ### Such an easy switch from our previous event management software! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy transition over to Swoogo. Website design is simple to use, but complex in its abilities. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Drag and drop, ease of use, look and feel. The transition over from our previous system was effortless. #### Cons Actually I have no complaints so far. We just started using Swoogo though. It seems to have all the features we need and more. #### Reasons for switching to Swoogo cost --- ### Switched to Swoogo and wouldn't look back - Overall rating: 5/5 - Reviewer: Ryan A. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had to switch event/registration management softwares last year, and one of our vendors recommended we look at Swoogo - man, are we glad we did! It's super-easy to use, flexible, and easy to update. We also love their pricing scheme; as a non-profit religious event, it's nice to pay per event versus being nickel-and-dimed on every single registration. Love the product, and hope to use it for years to come! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use; Very adaptable and configurable to your needs #### Vendor response Wow! Ryan, I am so sorry we missed this. We are so pleased that you are happy with your decision to join the Swoogo family. Cheers! Leonora Replied October 2017 ## More reviews [Next reviews](https://www.softwareadvice.com/registration/swoogo-profile/reviews/?page=2) --- Swoogo Reviews, Pros and Cons - 2026 Software Advice