---
title: "Swoogo Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Swoogo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Swoogo is a good fit for you!"
source_url: "https://www.softwareadvice.com/registration/swoogo-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Swoogo Reviews

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# Swoogo User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 82

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 61 reviews (74%)
- 4 stars: 19 reviews (23%)
- 3 stars: 2 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Swoogo is a fairly simple software to use because it provides speedy customization feature which allows users to make easy selection and options. When it comes to virtual and hybrid proceedings, it does a fantastic job.
- The customizable registration forms and seamless integration with payment gateways also stood out as major strengths.
- It offers unique customization, upfront no-hidden-fee pricing, and helpful customer support.​

### Most mentioned cons

- My biggest concern is pricing plans, especially for smaller orginizations.
- Lack of closed caption And circuit ability.
- I have tried to find little glitches but there isn’t anything I have came across.

## Swoogo customer reviews

Showing reviews 1-25 of 82 (page 1).

### Powerful Event Management Tool

- Overall rating: 5/5
- Reviewer: Iddy H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Is a robust and user-friendly event management platform, like any tool, it has its drawbacks depending on user needs and expectations

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Reduces manual work through automated workflows for registration, marketing, and reporting.

#### Cons

Some advanced features or integrations may incur additional costs.

---

### Soogo private audiance

- Overall rating: 4/5
- Reviewer: Carolyn C.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: Used weekly for free trial
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Best part is ability to keep events scheduled

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ability to network with others in an audience and speakers

#### Cons

Lack of closed caption And circuit ability. To be able to continue to use as an interactive device between members. Like Google meet , Microsoft team, zoom

#### Reasons for switching to Swoogo

Trial of new product for use of event mandate

---

### Swoogo - uhh Swoo-no

- Overall rating: 4/5
- Reviewer: Ronald H.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

I thought it was good to try but in terms of paying 12k per year to list events that can be done free on other platforms, to me is a no brainer.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I liked that it integrates well with hub spot and other CRM systems. It also is a pretty effective marketing tool.

#### Cons

The price is very high for what you get. There are free or next to nothing companies that can do the same

---

### Swoogo is Rad

- Overall rating: 5/5
- Reviewer: Velaire W.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

Swoogo's team is knowledgeable on both the admin/sales and help desk side. If we can't figure out how to make the software do what we want, the help desk is always there to assist giving clear and concise options and instruction.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love Swoogo's interface and the intuitive nature of the software. It's so flexible, particularly for a website designer. The software has dense capabilities once you get in there that meet demanding needs.

#### Cons

I'm not the demographic that appreciates flippancy in business. But you do you.

#### Reasons for choosing Swoogo

Pricing structure. We will not pay a per attendee fee.

#### Reasons for switching to Swoogo

You are not offering me the name of the company we previously use which was SignUp 4. We had no choice once SIgnup4 was disbanded, or whatever happened to it. It was the best.

---

### Powerful and customizable event platform

- Overall rating: 5/5
- Reviewer: Luis S.
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall experience has been great. We have been using Swoogo for over 8 years. We have had many successful events with 2000+ attendees and 5000+ virtual attendees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Highly customizable Modern looking Support is great Modern integrations and well documented APIs. Access to Dev team forums for suggestions and support

#### Cons

At the time it was very new so we took a risk but it was well worth it. A little slower on the integrations and updates but I also appreciate this because once on the road map, integrations and updates are well thought out and done right.

#### Reasons for choosing Swoogo

Swoogo looks modern and colorful. Fully customizable and support is great. Met all our needs and more. There was always a way to do something, and our use cases always felt like one-offs that never fit into a cookie cutter platform. The dev team also listens to your suggestions and provides help and suggestions.

#### Reasons for switching to Swoogo

Etouch had a lot of limitations at the time with many pieces that did not full integrate with each other. Meetmax is a great software but requires a lot of support from Meetmax. The look is outdated and even though it is customizable, everything needs to be done by the Meetmax team.

---

### Robust, user friendly, great customer support!

- Overall rating: 5/5
- Reviewer: Alexandra S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

I am an experienced event planner that puts on small events such as webinars and trainings and large conferences of 500+ attendees. The Swoogo Software is a dream. The Swoogo team had us up and running within a week! Wow, excellent customer support and very intuitive and robust software. It makes me want to host more events!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, intuitive set up, great FAQ and online resources, customer support.

#### Cons

N/A - I have not had one bad experience or moment of frustration with the support I have received or when using the product.

#### Reasons for switching to Swoogo

We used Reg Online, but they were bought out by CVENT. We are extremely happy with this next level software from Swoogo!

---

### Seamless Event Registration with Swoogo: A Game-Changer for Corporate Events

- Overall rating: 5/5
- Reviewer: Amy Y.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 201-500 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As an event organizer tasked with orchestrating seamless corporate gatherings, finding the right registration software is paramount. Enter Swoogo – a dynamic platform that has seriously updated the way I manage registrations for my events. What truly sets Swoogo apart is its user-friendliness coupled with its impressive array of features. Whether it's creating custom registration forms tailored to my event's needs or analyzing data, Swoogo offers unparalleled flexibility. But it's not just about functionality – Swoogo goes the extra mile with its "bells and whistles." The platform's ability to automate email communications, generate detailed reports, and facilitate attendee engagement through personalized messaging has truly elevated the registration experience for both myself and my attendees. Moreover, Swoogo's customer support team deserves commendation. Their responsiveness and expertise have been instrumental in resolving any queries or issues promptly, ensuring smooth sailing throughout the event planning process. In conclusion, Swoogo has become an indispensable tool in my arsenal for organizing corporate events. Its ease of use, robust features, and exceptional customer support make it a standout choice for any event organizer looking to streamline their registration process. If you're in search of a registration software that ticks all the boxes and then some, look no further than Swoogo. Highly recommended!

#### Cons

I don't have any particular complaints other than I wish that I had the time to schedule training on all of the extra things I could do to make my landing pages and reg forms look more professional. I know the capabilities are there with Swoogo, but I need the time to learn them!

#### Reasons for choosing Swoogo

The Sales Rep [sensitive content hidden] that I was assigned was probably the best sales person I've worked with on any type of service / product. He was incredibly genuine and knew his product very well. He was the icing on the cake.

#### Reasons for switching to Swoogo

It was not user friendly at all, my account manager left and I wasn't told nor reassigned, the absolutely mandatory capabilities I asked for that they told me the software had were not live. They were in a testing environment when I was shown them and a year later were still not available.

---

### Best For: Event planners, marketers, and businesses wanting a hassle-free, human-centric event experience.

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 201-500 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Swoogo is one of the best event platforms out there—ideal for mid to large-scale events where professionalism matters. It’s not perfect, but the time saved, engagement tools, and polished feel make it worth considering. If you’re tired of patchy, outdated systems, Swoogo feels like a breath of fresh air!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Clean & Easy Interface – No overwhelming menus! Even first-time users can navigate smoothly. Automation Magic – Saves hours by handling registrations, emails, and schedules automatically. Custom Branding Attendee Engagement Analytics Done Right

#### Cons

Pricing Could Be Clearer Mobile App Glitches – A few users report minor bugs, but the web version works flawlessly. Learning Curve for Advanced Features

---

### Takes your events to another level!!

- Overall rating: 5/5
- Reviewer: Jelfry S.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My experience using Swoogo has been exceptional. I didn't imagine there was a tool that could be so useful, easy to use and versatile.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The most i like about Swoogo is the easy way to create and personalize a website without knowing how to program, it's very convenient anytime i need to create a and promote a nee event in this digital era, it's just amazing.

#### Cons

I have been using it for almost a year now, but haven't find any drawbacks yet, it's just awesome.

---

### My experience with Swoogo

- Overall rating: 4/5
- Reviewer: Rita E.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience was good I found this app to be useful. I will continue to use this platform as it makes a positive impact in my life.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like about Swoogo is that I can I successfully organize my events on this application. I can host my meetings virtually via zoom or in person.

#### Cons

The only issue that I had was that the price was expensive, especially if you have a small business.

---

### Project Pivot

- Overall rating: 5/5
- Reviewer: Laura D.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent! We consistently recommend Swoogo to our clients for an all in one event solution.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything. Swoogo is a game changer for our team. It allows us bridge the gap that other platforms contain, payments are easy and seamless, email marketing allows us to customize outreach to attendees with critical information, the management features allows us to perform mass updating on the administrative end saving us hours of time to complete seating assignments and push out notification reminders.

#### Cons

A pro and a con is having the ability to allow a administrator to handle the reservation, there is no way to know who is the attendee and who is administrator. Other than that, no complaints.

#### Reasons for choosing Swoogo

Swoogo platform allows us to manage everything in one spot, and their live, responsive Customer Service if fantastic.

#### Reasons for switching to Swoogo

In 2020 we needed a robust platform and we have never looked back.

---

### Best Event-Management Software, Hands Down

- Overall rating: 5/5
- Reviewer: Holly L.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

I would really never use anything else. I love this platform, it was easy to learn and it's easy to keep up with updates.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of set up, use, reporting, and support. Features are robust, help center articles are clear and easy to find when I need them.

#### Cons

I do wish there were better survey options.

#### Reasons for switching to Swoogo

Cvent is terrible. Costly and nowhere near the features of Swoogo.

---

### Great Product for the Price!

- Overall rating: 5/5
- Reviewer: Rachel Z.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Swoogo has been amazing. I couldn't ask for a better product or team behind the product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Swoogo is super user friendly, has a great resource center to help self-teach and an amazing support team if you run into any issues.

#### Cons

The only issue I have with Swoogo at this time is not being able to kick back the credit card processing fee to attendees. Not a huge issue, as there are work arounds.

#### Reasons for choosing Swoogo

Cost and the look of the product. It gave less of a "template" driven look.

---

### Swoogo Review

- Overall rating: 4/5
- Reviewer: Shawna H.
- Verified reviewer: Yes
- Industry: Dairy
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like having a template. I have an event professional we work with create specific templates that we can duplicate and then just remove the elements we don't need. I like that it is much easier to use and navigate than our last registration software.

#### Cons

I would like support to offered over the phone when I need it instead of having to wait for someone to get back to me. I lean into another Swoogo user for support to avoid the wait typically.

#### Reasons for switching to Swoogo

The product is easier to use, more intuitive, and more affordable.

#### Vendor response

Thanks for your review, Shawna! We're happy to hear that you're finding our platform much easier to navigate than your previous event management partner. We're honored that you've switched to Swoogo and appreciate you giving us your feedback. As for support, we apologize for any delay on our side in getting back to your requests. We can totally understand that phone support is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. Thank you for choosing Swoogo! - Sam

Replied August 2022

---

### Swoogo Review

- Overall rating: 5/5
- Reviewer: Rachid K.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Swoogo is a useful event management platform, by providing all tools to organize events.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The easy of use regarding the organization of events.

#### Cons

Good service for any issues you have resolved in real time.

---

### Need to plan a event choose this company

- Overall rating: 4/5
- Reviewer: Victoria G.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 10000+ employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great platform that meets my needs when i need to plan a event

#### Cons

Nothing really it has everything you need to plan a event

---

### Swoogo is in a Class all of it's Own

- Overall rating: 5/5
- Reviewer: Lorraine M.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This review was submitted organically. No incentive was offered

Overall I could not be happier with not only Swoogo, the product, but Swoogo the company. They are easy to work with, and during the pandemic, they proved that they TRULY value the relationships with their clients. They went above and beyond with being flexible during the pandemic.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As an independent meeting planner I have reviewed / used/ tested, easily over 50 different registration programs over the course of my 25+ year career. Some have some great features, some not so much. Some are easy to use, some not so much. Some have great tech support, others leave you wanting to claw your eyes out after reaching out to tech support 20 times only to get an automated message telling you how they will get to your ticket as soon as possible, not. Keep in mind that I have many different clients all with different needs. And for many years, we owned licenses to various platforms, just so that we could service each of our clients. Swoogo does to have every bell and whistle out there, but they do have 99.9% of what I, and my clients, need. Swoogo is, and I do not say this lightly, the best registration platform that I have ever used. And it's not just the platform, it's the company and people behind it. What do I like best? The ease of use; things are where you would expect them to be. The program is inherently intuitive. The way it is organized, and just makes sense. If you cannot figure out something, tech support is easy to reach. Speaking of tech support, you can easily find all your previous requests and the tech supports answers all in one convenient place in your account.

#### Cons

I actually had to think about this one - the answer is nada, nothing, zilch.

#### Reasons for choosing Swoogo

We liked the pricing structure, (User based vs. registration based), we liked the product and it's features, and we liked their tech support options.

#### Reasons for switching to Swoogo

e-touches had numerous bugs that just never seemed to be addressed. We literally waited years in some cases for fixes. When we learned about Swoogo, we liked what we saw in the initial demo, then chose to sign up with them, and we have never looked back.

#### Vendor response

Wow, wow, wow, Lorraine, thank you so much for leaving us this glowing review! We were so touched by your words about our company that this review is now featured on our new home page (But, you might already know this of course.) We are so lucky that we get to work with customers like you on a daily basis, it makes our jobs just that much better. Thank you for being a valued Swoogo customer, Lorraine, we appreciate you! - Sam

Replied August 2022

---

### Best platform I've used so far

- Overall rating: 5/5
- Reviewer: Alyssa G.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

Great! Like the title, it's the best platform I've used so far. They have impeccable customer service who answer pretty quickly, very kindly (and with some personality), and can usually find me the answer or an acceptable work around/suggestion. Again, how customizable the reg site is has really worked well for us as opposed to some other platforms we've used. Overall 10/10 would recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

My favorite thing about Swoogo is how customizable you can make the registration site. The fact that you can condition upon condition all the questions, makes sure the right details are shared with the right registrants.

#### Cons

So far the biggest thing I've come across is that you can only accept 1 currency at a time. We were able to find a work around however to be able to accept the second currency.

---

### Full featured event software that covers just about everything

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Swoogo is quite new but the developers have thought of almost everything you could want in a single platform for event management. We tested it with one of the biggest events of the year for us and we were able to build the entire form in less time and with less headache than we could with previous software that we were familiar with using for years. I think that alone says a lot. The logic it is based on allows seemingly unlimited options which also lets us make our forms less complicated for users to cut down on mistakes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

If you have used other event management software before, the learning curve is not very steep. Very complicated registration sites for events can be created fairly easily and most things are in a very logical place to look with logical steps involved. The ease of use overall is the best part and this ease spans across other features like a full website and mobile app that are all based on the registration so it is all integrated however you want it to be. There is a "package" feature for event registration that lets us customize what is included with what package and the logic that can be applied throughout helps a lot for events that have a lot of options.

#### Cons

Compared to other platforms that may have separate but integrated app software, Swoogo's mobile app functionality is limited. You can have things like registrant contacts and program details easily added but more complex features like an integrated map that can pin locations to tell people exactly where and how to get to different locations is not possible. There are ways around this by making a page with a map on it but it is not as user friendly as a map that is linked to program and exhibitor details to pull up the exact location you are looking for. It would also be better if there was integration for existing websites for those who only want to use the registration process and not the website or other functions.

#### Vendor response

Thank you for taking the time to share your feedback. We are delighted you are happy with the Swoogo solution!

Replied November 2018

---

### Simple, Intuitive Event Registration Software

- Overall rating: 5/5
- Reviewer: Mary G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

We are just getting the ball rolling with Swoogo, but I'm already impressed! It has been very easy to set up. My members have appreciated his easy the registration is. For me, the automation options are the real star. I am able to automate confirmation emails, “know before you go” emails, registrant invoices, daily and weekly custom registration and transaction reports and more!

#### Cons

The only part that has caused any challenges so far has been our integration with authorize.net but we are working through solutions and Swoogo seems to be very easy to work with

#### Vendor response

Thanks for your review, Mary! I'm so happy to hear that Swoogo has been a breeze for your team - that's the goal :) It sounds like you've been able to get some time back in your day by using our automation options. I hope you were able to spend that extra time doing something fun! I'm glad our support team has been able to work with you on the different options for the authorize.net integration. We take the utmost pride in our customer support, so please don't hesitate to reach out if you need anything at all. Thanks for being a customer, Mary! We appreciate you. Abby

Replied April 2022

---

### Two thumbs up !

- Overall rating: 5/5
- Reviewer: Jennifer L.
- Verified reviewer: Yes
- Industry: Printing
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

We have experience with other event management software and were pleasantly surprised by how easy it’s been to transition to Swoogo. The onboarding was simple with live training and self-help tutorials. And the responsiveness of the support team has been amazing. Managing our first event with Swoogo has happened without a hitch. We are looking forward to continuing to use the platform for our future events, too. Love it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Swoogo was very easy to learn. Building our event in Swoogo was easy to do and took less than 30 minutes. The templates are easy to work with and there is a feature for all needs.

#### Cons

I have only used this software for one event so far, but I have not found anything that I didn't like yet.

#### Vendor response

Jennifer, thank you so much for taking the time to leave us a review. 30 minutes?! Wow, that might be a new record. That's awesome! We're so happy to hear that our platform is giving you and your team some much needed time back in your days. But most of all, we couldn't be happier that you made the switch over to Swoogo. ;) Thank you for being a valued customer—we appreciate you! - Sam

Replied October 2022

---

### Fantastic Intuitive Tool

- Overall rating: 5/5
- Reviewer: Jessi F.
- Verified reviewer: Yes
- Industry: International Affairs
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great customer service/account managers, tons of online resources, smooth registration and communication tools.

#### Cons

Could perhaps use a bit more freedom in customizing web pages, or make a bit more intuitive to edit. And perhaps have a ‘request’ page somehow.

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### Swoogo for your events?

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I recommend you try Swoogo and see if it works for you and if it does great.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

We like that with Swoogo you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year.

#### Cons

Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use.

#### Reasons for switching to Swoogo

Trying new Products.

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### Such an easy switch from our previous event management software!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy transition over to Swoogo. Website design is simple to use, but complex in its abilities.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Drag and drop, ease of use, look and feel. The transition over from our previous system was effortless.

#### Cons

Actually I have no complaints so far. We just started using Swoogo though. It seems to have all the features we need and more.

#### Reasons for switching to Swoogo

cost

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### Switched to Swoogo and wouldn't look back

- Overall rating: 5/5
- Reviewer: Ryan A.
- Industry: Religious Institutions
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We had to switch event/registration management softwares last year, and one of our vendors recommended we look at Swoogo - man, are we glad we did! It's super-easy to use, flexible, and easy to update. We also love their pricing scheme; as a non-profit religious event, it's nice to pay per event versus being nickel-and-dimed on every single registration. Love the product, and hope to use it for years to come!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use; Very adaptable and configurable to your needs

#### Vendor response

Wow! Ryan, I am so sorry we missed this. We are so pleased that you are happy with your decision to join the Swoogo family. Cheers! Leonora

Replied October 2017

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Swoogo Reviews, Pros and Cons - 2026 Software Advice