TryBooking

RATING:

4.7

(17)

About TryBooking

TryBooking is an event ticketing, booking and registration software. It allows event organisers to create, manage, promote, and sell tickets to their events online. You can also sell tickets, merchandise, food & drinks at your event using your own device through the TryBooking Box Office App. Users can create customized event pages that include images, maps, logos, session times, dates and pricing details. Users can create an interactive seating plan for guests and organizes venue tables. TryBooking tracks ticket scans, sales and advertising revenue generated through an event in real time. Event managers can stay in touch with guests via built-in email communication tools and send updates such as travel information. The dashboard lets event organizers access online ...

TryBooking Pricing

Australia Attendees pay 50c/ticket Event Organisers pay 2.5% United States Attendees pay $1/ticket Event Organisers pay 3.5% Free for Free Events

Free trial: 

Available

Free version: 

Available

Dashboard

TryBooking Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TryBooking

1 - 5 of 17 Reviews

Pete

Verified reviewer

Education Management, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Excellent Experience So far

I've just set up my 1st event with try booking and it was really simple AND when I got stuck in a few spots I got excellent email and phone support that quickly cleared my roadblocks. I haven't had any bookings yet or collected any money so it's still very early days but my wife has used this platform to run her events several times and has had a good experience. I check out most of the players in this space last week before deciding and try booking had the best overall offer for my needs

PROS

Easy and fast to get my event ticketing up and running. A well known Aussie brand that will be recognised by my clients with Australian support. Lowest cost

CONS

I hit a couple of early roadblocks in setting up my event and I always like to test customer support to see if I made the right decision about the product so I get straight onto support - which was rapid and excellent.

Vendor Response

Hi, Many thanks for your review. Good to hear to focus we put into our product and support teams is appreciated. Regards TryBooking team.

Replied May 2019

Jennifer

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Do try trybooking, great value

We've used Trybooking for over 5 years now for our business and tried another recently but it was expensive and not well supported so we are back. Why did we try it you may ask? We'd seen others using this newer product but no one mentioned their heavy fees or lack of service and that they were an overseas company. It had on the glitz but didn't delivery on what we needed. So we are back with Trybooking and won't be trying another system again, it does all we need including interactive seating plans, registrations and simple fundraising events. When you run things on a tight budget, the low fees of Trybooking are a bonus and I think they've been that price since we started, which is nice. Our treasurer has commented that they prefer a local product and have never had to wait for our payments too. So for those that need an easy cost effective system, you can't go past Trybooking. Great product, great price and well supported.

PROS

The price is the lowest we've seen in the market. The product has great capabilities to deliver more than we need too. Knowing our money is here in Australia is also a plus. Our bookers don't need to login to purchase or access their tickets, big plus.

CONS

There are a few too many clicks on the booking process, but really this is minor and I believe this is being addressed soon with the recent update and newsletter. So not a big one here.

Jacqueline

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2020

No frills, basic booking software for simple events

Great, no frills booking system for simple events. Our company outgrew the software.

PROS

Easy to setup Cheap Great customer service Great reports

CONS

Very limited features Does not integrate with resellers Cannotmanage resources/staff

Margot

Arts and Crafts

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

I've tried a few this beats them all

I've used now 2 big American systems here at our theatre. One was used a lot in the theatre space and we used it for over 6 years but it was hard to train on and clunky to use. We then moved to another where we were promised so much and it failed to deliver. We only lasted months with it. So next move was local to TryBooking and amazing. It delivers so much for the price. My customers are sending us emails, they are enjoying how easy it is to use and that there is not high fees on the outside. We advertise a price and that's what they pay.

PROS

Quick to understand. Easy to use. Incredible Price for us and our patrons

CONS

I wish I had used it many years back but didn't know about it.

Brad

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed December 2016

We're back. We love TryBooking

We were lured to try the big American product but the product did not live up to the sales promises let alone being 3 times the price. For the past 5 years we've had such a great experience with TryBooking and one momentary blimp using another product but we are back with our 200 events reach year again. Can't go by TryBooking for product service and price.

PROS

Well layed out. Lowest price we could find. Los of features. More reports than the other competitor we tried