--- title: "Vizito Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Vizito. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Vizito is a good fit for you!" source_url: "https://www.softwareadvice.com/registration/vizito-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / [Vizito](https://www.softwareadvice.com/registration/vizito-profile/) / Vizito Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/registration/vizito-profile/) Reviews [Alternatives](https://www.softwareadvice.com/registration/vizito-profile/alternatives/) # Vizito User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 170 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 119 reviews (70%) - 4 stars: 45 reviews (26%) - 3 stars: 6 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - SSO for easier user management, Teams integration for notifications and GDPR as an out-of-the-box feature convinced us and made a lasting impression. - The modern, intuitive user interface which is very customisable to each company, or even different events within our own company. - The QR code issue (above) is sometimes an issue though. But overall, a good modern system for signing people into our company & building. ### Most mentioned cons - The learning curve for the visitors when many guests are elderly and not handy with their phones to coordinate the app and QR code technology. - To avoid queues to sign in, we print the QR code so people can scan & input on their phones. But every so often, the QR code seems to change, and the scan does not work. - i think our biggest problem is the group-feature, which doesn't offer the functionality that would be practical for us ## Vizito customer reviews Showing reviews 1-25 of 170 (page 1). ### Besuchermanagent - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Furniture - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Die sehr einfache Handhabung. Wurde inzwischen von sehr vielen Besuchern lobend für die einfache Bedienung erwähnt. #### Cons Bis jetzt ist uns noch nichts negatives aufgefallen, somit sehr zu empfehlen. Wir haben uns genau für das richte entschieden. #### Vendor response Thank you for the kind words! We're really happy to hear that both you and your visitors find Vizito easy to use. That's exactly what we aim for. We hope to keep making your visitor management as smooth as possible! Replied April 2026 --- ### Avaliação Frulact - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Implementação em várias geografias da organização com excelente resultado no controlo de visitantes, fácil interação. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Interação muito simples e facil parametrização. Instalação rápida. Fácil compreensão por parte dos utilizadores. #### Cons Deveria permitir uma melhor adaptação a algumas das necessidades da empresa, nomeadamente na vertente de configuração de documentação existente. Objetivo passa por adaptar a plataforma às necessidades da organização. #### Vendor response Thanks for the review, Hugo. Really glad to hear the multi-site rollout went smoothly for Frulact. On the documentation configuration side, that's fair feedback. We're working on making those parts more flexible. If you haven't already, reach out to our support team with the specifics of what you need. Sometimes there's a workaround we can set up, and either way it helps us prioritize the right improvements. Replied March 2026 --- ### ottimo. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Plastics - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros praticità, interfaccia semplice. #### Cons selezionare a mano il referente in azienda. #### Vendor response Hi Beatrice, Thank you for your review! We're glad the interface feels simple and convenient for your daily use. We note your feedback about manually selecting the contact person. We'll pass this along to the team as we continue improving the flow. Thanks for using Vizito! Best regards, The Vizito Team Replied February 2026 --- ### RISE experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Aviation & Aerospace - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I feel it is well functioning system. Easy to set up end easy to get support from the vizito team if needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexiebel system, cost effective at the same time as it met our needs as a local office in the north of sweden. #### Cons I have not experienced any particular problem with the system, but we have now a system that is common for the whole company and we will therefore shift to that system. #### Vendor response Hi David, Thank you for your review! We're glad Vizito has been a flexible and cost-effective fit for your office in Sweden! We completely understand the shift to a company-wide system due to new policies. Thanks for the positive experience while it lasted, and best of luck with the transition! In the event things should change, feel free to reach out to us again. Best regards, The Vizito Team Replied February 2026 --- ### Veelzijdige software met correcte pricing - Overall rating: 5/5 - Reviewer: Bjorn E. - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Enorm vlotte setup die weinig tot geen technische knowhow vereist. Zelfs het opzetten van ontvangstflows e.d. in verschillende talen gaat snel, en is netjes geïntegreerd in de hele tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Eenvoudig op te zetten - Meertaligheid van de interface en het gebruiksgemak om meerdere talen op te zetten in onze check-in flow is een grote plus - Ongelimiteerd aantal administratoren (handig voor ons, zo kan zowel IT, marketing als HR elk een eigen account hebben in Vizito) - Goed notificatiesysteem - Makkelijke follow-up van gebruik en bezoekersregistratie in dashboard #### Cons Om eerlijk te zijn ondervonden wij geen minpunten binnen Vizito. De tool is sterk veelzijdig, zonder complex te worden. Alle features zijn makkelijk in beheer, en je gebruikt enkel wat je nodig hebt. #### Vendor response Hi Bjorn, Thank you for the perfect review! Happy to hear that everything was so straightforward, and the dashboard gives clear insights. We tried to make installation simple and versatile without adding complexity. Thanks for the kind words and for being with us nearly two years! Best regards, The Vizito Team Replied February 2026 --- ### Best in class - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Import and Export - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Vizito has been very positive. The platform is intuitive, reliable, and easy to deploy, which made adoption smooth for both staff and visitors.. Overall, it’s a solid, professional solution that does exactly what it’s supposed to do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reliability, the UX clarity, the customer service and the attention we have got since years of using this app #### Cons Honestly, there wasn’t anything I disliked about Vizito. The platform does what it promises, is intuitive to use, and fits well with our needs. At this stage, I don’t see any specific shortcomings or areas that clearly require improvement — which is rather a good sign #### Vendor response Thanks for the great review and for using Vizito all these years! Really appreciate you calling out the reliability, clear UX, and our customer service. No downsides? That's the kind of feedback we love. Replied January 2026 --- ### Ervaring Genk Cargo Connect - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wij waren op zoek naar een eenvoudig aanmeldsysteem met de mogelijkheid om 2 verschillende bedrijven te integreren. Van eerste kennismaking tot installatie zijn we heel tevreden. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Het was een snelle en eenvoudige installatie met begeleiding van Vizito. We hebben de mogelijkheid om 2 bedrijven in 1 systeem te integreren. #### Cons We hebben tot nu toe nog geen minpunten gevonden.. #### Vendor response Hi Heike, Thank you for the excellent review! We're delighted the installation went smoothly with our guidance and that integrating two companies into one system works well for your needs. It's great to hear it has been a pleasant journey from the initial talks to supporting the installation! Thanks for trusting Vizito with your visitor management. Best regards, The Vizito Team Replied January 2026 --- ### Retour d'expérience Vizito pour le gestion des visiteurs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Agréablement surpris à tous les niveaux. Prix, support, fonctionnalités. Tout y est. Je suis très satisfait d'avoir trouver cette solution pour la gestion des visiteurs sur notre site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros La simplicité d'utilisation, l'interface user friendly. la possibilité d'utiliser une tazblette virtuelle via web browser pour les teste avant mise en production. Le support Vizito hyper réactif. #### Cons Aucun pour le moment, tout fonctionne comme il se doit. Je n'ai rencontré aucun blocage. Le software est très bien pensé pour nos besoin. #### Vendor response Hi Azziz, Thank you for the outstanding review! We're really happy to hear the system feels so user-friendly, that the web-based virtual tablet helped with testing, and especially that our support has been quick and responsive! It's fantastic to know everything is running smoothly and meeting your needs perfectly. Your satisfaction means a lot to us, thank you for choosing Vizito! Best regards, The Vizito Team Replied January 2026 --- ### A simple, powerful and valuable tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Visitor registration for audit purposes was a driver for the introduction of a cross-location solution. We were pleasantly surprised by the support during the introduction and the speed at which we were able to proceed in the end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vizito is a simple tool that meets our needs perfectly. SSO for easier user management, Teams integration for notifications and GDPR as an out-of-the-box feature convinced us and made a lasting impression. We haven't found any other tool with the same range of functions at such favourable conditions (price, support, openness to changes). #### Cons There are a few minor things that could be improved: - Batch numbers could be better integrated. - Individual functions for locations could be improved (cross-location users, employees as hosts at other locations). #### Vendor response Hi Robert, Thank you for your 5-star review! We're happy to hear that Vizito hits the mark with its simplicity, Single Sign On, Teams notifications, built-in GDPR compliance, and strong price/value. Two of our unique selling points are indeed: - friendly and on point support; - quick rollout of feedback / new features. Vizito would not be what it is today if it wasn't built on top of the feedback of all of our customers over the past 11 years. We appreciate the suggestions on batch numbers and cross-location features, they're noted for future improvements. Please reach out to us if you have any additional ideas. Thanks for trusting Vizito. Best regards, The Vizito Team Replied January 2026 --- ### Digitale registratie van bezoekers met een hoop minder administratief werk - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Utilities - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Vizito is een all-in systeem om bezoekers te registreren, gastheren te contacteren op een digitale manier die volledig in lijn is met GDPR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Het proces loopt volledig automatisch en voor de bezoeker ziet het er ook heel professioneel uit. GDPR wise een veel betere oplossing dan een papieren bezoekers log. #### Cons Het feit dat emails naar ontvangers van bezoekers soms gemist worden waardoor de bezoeker alsnog dient te wachten #### Vendor response Hi Anja, Thank you for your honest review and for sharing your experience! We're glad the automated, professional process has cut down admin work and provides a much better GDPR-compliant alternative to paper logs. Regarding occasional missed email notifications to hosts, we offer both Microsoft Teams and SMS notifications as reliable alternatives to improve deliverability. Happy to help set those up if you haven't tried them yet. Thanks again for putting your trust in our team! Best regards, The Vizito Team Replied January 2026 --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 51-200 employees The reviewer appreciates the straightforward setup process and the assistance received in creating a welcome screen. Vizito's ability to track different visitor types and generate detailed reports meets their specific needs effectively. Full review available after login on Software Advice --- ### Solved our challenges! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered All my questions and problems have been solved at any time I have needed support. They really are interested in what our demands are and are willing to propose solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We needed a solution that could be customized to our needs. With some help from the Vizito team, we could present a solution that today is very appreciated by our visitors. And it is in Norwegian, too! #### Cons I would like to have a solution that prevents double bookings. --- ### Feedback Liom - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied with the support and settings,see above all minimum of expectations have been achieved #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The support and easy settings,from the first call to the different chat and personal support with pieter jan #### Cons Little details/configurations that weren' there yet but could be configured in future as discussed in idivumidual online meetings #### Vendor response Thank you very much for your feedback, Francesca. We are glad to hear you found the support helpful and that setting up Vizito was easy and that the whole process was smooth. We will keep working to add features that make Vizito even more useful for everyone. If you ever have more ideas or need assistance, please feel free to reach out. Thank you for choosing Vizito! We’re here whenever you need us. Replied June 2025 --- ### Non-functional printing system - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The system for sending a visitor's presence #### Cons The unsuccessful badge printing system in tablette #### Vendor response Hello Amandine, Thank you very much for your feedback. We are sorry to hear that you had problems with the badge printing. Please get in touch with us and we would love to help you find a solution. Best regards, Vizito Team. Replied September 2022 --- ### Much needed and loved tool! - Overall rating: 5/5 - Reviewer: Ruben H. - Industry: Construction - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. By using Vizito, our receptionist had more to to answer calls of emails and do her administrative tasks. We can always know how many visitors are currently in the building and can pull statistics on the number of visitors per day/month, ... . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Touchless signin, easy-to-follow steps to sign in. #### Cons No touchless singout available (that we know of). #### Vendor response Hello Ruben, Thank you for leaving a review! Regarding the touchless sign out feature, our contactless feature does allow you to sign out by scanning the QR code a second time, the system will automatically sign you out. No need to specify visitor information. Hope this helps, let me know if you need help. Best regards, Steven Replied September 2022 --- ### Customizable Visitor Management Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A far better solution to pen & paper. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The level of customization of this software allowed us to gather the information of visitors which we require. Every step the visitor goes through can be customized. The visitors only enter the data we need and are not forced to enter that which we do not, this provides a fast and easy sign-in process. The ability to serve different forms depending on the visitor type is great. #### Cons ID scanning and OCR using the rear camera of the tablet is a desired feature. #### Vendor response Hi Matt, Thank you for the kind words. We are happy to hear that you love the flexibility and customization options that Vizito has to offer. Replied August 2022 --- ### Product, Service and Price all A+++ - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered I first did a free trial and made some enquires with Vizito before the pandemic, I had to put the purchase on hold whilst I figured out how we could operate. During this time, the team kept in touch in a non pushy, helpful way, advising me on how it could support us. When we were ready, I Purchased and immediately, [SENSITIVE CONTENT HIDDEN] and no doubt the team were on it, making sure we could get up and running straight away. They helped me set up my registered users which saved me literally 100 of hours on time and within three hours, we are ready to go! Amazing service that is often hard to find. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vizito has allowed me to pre register the service user of my project as well as my volunteers and staff team. Vizito allows me to keep the people who use the building safe, allows me to report on usage and in this unprecedented time of Covid19, allows me to track and trace visitors down to the minute. It is beyond easy to use, I can add and change parameters very easily and have been able to make it look like our own app with the branding etc. I tried a few other before finding Vizito and I am so glad I did, you wont regret using this. #### Cons I seriously have nothing negative to say --- ### Excellent, user-friendly visitor management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Farming - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Electronic sign-in was a whole new system for the business, and some feared that it might over complicate the visitor sign-in process, however, it is working seamlessly with no issues. An added bonus is that it is GDPR compliant, unlike the standard sign-in visitor books! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, assisted set-up, can use static QR codes for different entrances and contactless sign in. Also have the option to select 26 languages which is essential for us as we employ a lot of overseas workers. #### Cons We do not feel there are any features missing, it is perfect for our business needs #### Vendor response Hello Heidi, Thank you very much for this kind review! We are glad to hear that you found the Vizito app, along with its features, to be a perfect match for your business needs. Kind regards, Mary Replied October 2022 --- ### Good Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Speed-up Check-In/Out processes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multilingual support and Customization.. #### Cons The layout was initially a bit poor but with updates now is OK --- ### Great system and Great Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros reliable and easy use system, and more importantly the support we had from [sensitive content hidden], she always response fast and make things easier for managing the system , we appreciate her quick support and high knowledge. and her flexibility especially with the time deference than here in US. #### Cons so far so good, cant complain and we will update if something showing up , we just started using the system and so far works great #### Vendor response Hi Bassam, Thank you so much for your fantastic 10/10 review! We're glad to hear the system is reliable and easy to use, and that our support has been quick, knowledgeable, and flexible despite the time difference. Your kind words mean a lot to the team. We're here whenever you need us! Best regards,   The Vizito Team Replied December 2025 --- ### Great visitor management service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Chemicals - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. - overall user experience is great! - visitors have enjoyed how easy Vizito is to use in our office. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Easy to implement - Easy to use - login options (with local iPad and with own mobile device) - customization options - administration - great product support #### Cons - user interface could be better - some visitors reported some challenges with QR code causing sign-in failures #### Vendor response Hi Tuomas, Thank you for the positive review! We're happy to learn that the implementation was smooth, the system is easy to use for both staff and visitors (including mobile login and customization), and most importantly that our product support team is the best! We appreciate your feedback on the UI and occasional QR code sign-in issues. We'll use this to keep improving, and if you'd like help troubleshooting the QR challenges, just let us know more details and we will try to resolve them as soon as possible. Thanks again for choosing Vizito! Best regards, The Vizito Team Replied January 2026 --- ### Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: 3-5 years · monthly - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and quick to fill in #### Cons Impossible for us to upload videos, not compatible with our GPDR policy #### Vendor response Dear Fanny, Thank you very much for your feedback and for highlighting both the strengths and areas for improvement in Vizito. We’re glad to hear that you find our tool easy and quick to use. We understand that the ability to upload videos is important for many of our users, and we are actively working on making this feature available in a future update. Additionally, we continually review our policies and features to ensure compliance with GDPR and other relevant data protection standards. Replied August 2025 --- ### Very user-friendly system with excellent service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Research - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very user-friendly system with excellent service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Vizito is a very user-friendly and efficient system. Our contact person is always easily reachable and very helpful. We are very satisfied with both the collaboration and the use of the system. #### Cons I feel that the system still has some room for growth in terms of technology. For example, adding the option to use a video as a background, or implementing other technical improvements that could further enhance the user experience. #### Vendor response Hello Caroline, Thank you for your positive review and for your honest feedback. I will let the team know that they are having an impact and that this does not get unnoticed! We do strive to offer the best support to our customers and prospects. Thank you for the feedback, we have written down the request for playing a video in the background and will reach out if this is ready. If you have any other suggestions, feel free to reach out to us over our chat or via your contact person. Best regards, The Vizito team Replied April 2025 --- ### Review of Vizito - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros General, it's easy to use only needs to understand and learn it. #### Cons all are understandable from my side.some visitors are feeling uneasy, seems that filling the system takes more time if they are late in interview or meeting. #### Vendor response Dear Criselda, Thank you for taking the time to review Vizito, our Visitor Management System. We appreciate your feedback and are glad to hear that you find it easy to use overall. Our goal is to make the check-in process as seamless as possible for our users. We understand that some visitors might experience difficulty or delays when using the system, especially if they are running late for appointments. To address this concern, we highly recommend utilizing the pre-registration feature and QR code sign-in whenever possible. We are continuously working on improving the speed and efficiency of the check-in process. It's great to hear that our colleagues from the Dubai office recommended Vizito to you. We are committed to providing exceptional customer support and further enhancing our product based on user feedback. If you have any further suggestions or require assistance, please do not hesitate to contact our customer support team. Thank you once again for your valuable feedback, and we hope Vizito continues to serve your visitor management needs effectively. Regards, Mary Replied April 2023 --- ### Works as expected - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Compared to other tablet apps that we have used (for other functionality, not just visitor management) this is responsive, and does what we expect it to do. It's rare that I have to do anything due to issues being rare #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The self sign in, visitor registration and the badge printing functionality are the main parts that we use, they are reliable and work exactly as expected. #### Cons We had issues initially when using this system however credit to the support team, they were able to help and since they problems have been rare #### Vendor response Dear Patrick, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Kind regards, Pieter-Jan Replied August 2022 ---