Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.

I dislike that I can not be logged in on multiple devices.

There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.

Over all I'm really happy with Atera it meets many of our needs and does almost all that we need it too. Also their support has been top notch.

I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.

The worst thing I would say is probably the file size limitation when moving files via Manage > File Transfer.

Remote access and recovery management are the key benefits that we have gained.

Nothing to Dislike but Lack of Linux agent is killing us.

This is the best value I have been able to find with all the RMMs, with all the features I need and many I dont, that i have been able to find at a good price point for any company size.

The alerts is a major plus and the ability to break down certain customers to folders for locations is great. The integration with Splashtop and Teamviewer is a big deal also.

I was using a home grown solution that was clunky and I didn't really have time to build out. This has what I need, and the cost is far better then other solutions.

The reporting is a bit weak. I'm used to being able to hook into the database and generate custom reports coming from Connectwise.

It is a perfect fit for application managers who need an easy to use, affordable tool to support a large or small flock of systems and associated applications and users. Tech Support is very good.

Atera offers us a solid foundation for running our MSP business. Atera makes it simple to support our customers with a interface that is easy to manage and use.

ATERA is easy to use, fast and very reliable platform for remote management and.

A nice gui and a strong search engine make it easy to use. Patch management much more effective than my previous product.

I like the remote management ,bundling with Splashtop, integration with Anti-Virus and other packages. There is far more features than we use.

We can quickly see where there are problems through the dashboard.

I feel happy with this tool, it helps me a lot.

Patch alerting is weak; Not sure about Antivirus alerts.

They actually care about their customers and their success. The flat per technician pricing is fantastic.

My favorite thing though has to be the dedication the Atera team shows this product as it is being constantly improved and added to which my previous product did not.

The willingness for all participants to help each other [including our organization - which is quite new to the group] is truly excellent, & well appreciated for us 'newbies' that are ramping up.

Excellent way to monitor your sites and user experience.

It supports a large variety of products and services built-in. The agents are fairly easy to install/setup.

Easy to use* Web Monitoring* Server monitoring* Integration with many different services and plugins* Log MonitoringOverall a good and not that expensive monitoring service.

The free account provides a good opportunity to get to know the software well, without imposing restrictions on usage time, which allows you to test well and get to know the software better.

It's easy to use, works as expected and is fairly fast to setup.

Connectivity to the cloud is somehow restricted for government agencies in Saudi Arabia.

Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real  ip.

I really like the notifications I receive about my sites. Knowing your site is down and in need of attention can be a lifesaver.

Easy to use, quick to implement, at an affordable cost and good value for money, for the features it provides.

UI seems overloaded, sometimes user can get confused where to go.

Excellent monitoring solution with pay-per-use licensing.

I never faced any miss leading alerts like few other tools. That really helpful for me and company.

The best monitoring and alerting tool is site24x7.

Low waiting times in getting technical support from them. Lots of tools and features.

Site24x7: A best in class product at a cost level for small business.

If you want a great services for website monitering, its site 24x7.

My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing.

I love the network traffic feature and how accurate it tracks data.

Anything critical we've moved over to NewRelic for now.

Most reliable solution for uptime monitoring I've found that doesn't break the bank.

Seemless monitoring experience with ease of use , alot of features included with customization.

Purchased this product fornour one of the customer. They liked this product because we are getting everything related to monitoring in less cost and this product is effective like as other old tools.

Useful and Most Interoperable tool which can be used to integrate your conventional DC and Cloud environment and all relative services.

Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes.

The tool fulfills exactly what a sole-proprietor IT admin for hire needs: 1 website uptime monitoring, 2 reliable outage notifications, and. Straightforward web dashboard.

It is very hard to recover the password once the person who set up the service is no longer with the organization.

Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback.

I can closely monitor critical systems and websites and react before they even know that something is wrong.

Overall the experience has been good. It's very fast and easy to set up.

There are almost to many things you can monitor. The licensing pricing model can be hard to understand also.

It connects with every conceivable network, computer or software to give an amazing array of information. You can even set up a custom integration.

Total experience with the product was very good, easy to use and simple. And gave you all things that you want to monitor.

Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.

I would definitely recommend Site24 to any company that needs to have their critical assets monitored. I will continue to be a customer for many years.

The ease of use and its ability to implement relatively easy.

It works flawlessly for network management and I recommend checking what your exact needs are from the software before purchasing. If it checks your needs, I endorse getting it.

I can say one of the best and suitable tool for all on-premises and cloud sites and servers.

Doesn't support all the latest languages and platforms.

Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly.

Easy to use, very cheap and powerful. It has many features to monitor from server health, to website URL and integration with third party applications as well.

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

It's easy to setup monitors and start collecting stats immediately. The alerts are pretty flexible and there's direct integration with PagerDuty.

Easy to setup and get going with the agent software. Administration is very easy and there is a monitor type for almost everything you'd want to monitor.

When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying.

Easy to use, install and deploy in the environment.

It has been a great asset to our monitoring operations - we have one screen on site24x7 and another on our own metrics using Graphana. It is always up and always checked/used.

US Dollar

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. 
With Atera, you can manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place.

Our pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with Open AI (the creators of ChatGPT) for quick and seamless script creation and execution, saving IT professionals time and letting them focus on the work that can’t be done without them!

Try Atera for free: www.atera.com

Atera Pricing
Atera offers transparent pricing, with unlimited devices at a fixed cost so you can continue growing your team and coverage without growing your bottom line. 


Atera offers a product for IT departments and a product for MSPs.


For IT Departments:
Professional - from $149/technician billed annually, or $169/technician/month, billed monthly 


Expert - from $169/technician billed annually, or $199/technician/month, billed monthly 


Master - from $199/technician billed annually, or $239/technician/month, billed monthly


Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Enterprise - contact us!


For MSPs:
Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Growth - $129/technician/month, billed annually or $149/technician/month, billed monthly 


Power - $169/technician/month, billed annually or $199/technician/month, billed monthly


Superpower - let’s chat!



LongDescription

Support Ticket Management

Real-Time Analytics

Surveys & Feedback

User Management

Status Tracking

Billable Items Tracking

Email Monitoring

Application Management

Customizable Reports

Document Storage

Proposal Generation

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

Workflow Configuration

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Single Sign On

Baseline Manager

Approval Process Control

Knowledge Management

Remote Update/Installation

Automated Routing

Call Center Management

Scheduling

Data Import/Export

Anti Virus

File Transfer

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Network Analysis

Screen Sharing

Mobile Access

Cost Tracking

Simple Network Management Protocol (SNMP)

Unattended Access

CMDB

Capacity Management

Compliance Management

Real Time Data

Performance Metrics

Network Wide Management

Service Catalog

Two-Factor Authentication

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Availability Management

Network Resource Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Pay Per Technician, Unlimited Devices, It’s That Simple.
Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly
Growth - $129/technician/month, billed annually or $149/technician/month, billed monthly
Power - $169/technician/month, billed annually or $199/technician/month, billed monthly

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Atera

Live Online

Webinars

Documentation

Videos

Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks.


Prime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more.


Site24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk. 



Cost Management

Mobile Alerts

Email Alerts

Transaction Monitoring

Resource Management

Capacity Analytics

Dashboard Creation

Full Transaction Diagnostics

Availability Testing

FTP Monitoring

Multi-Cloud Management

Predictive Analytics

Get Started with a 30-day free trial. No Credit Card required.

Pricing options are available in Yearly, Monthly and Hourly models.

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Atera vs Site24x7

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

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