About Malwarebytes Endpoint Protection

Malwarebytes Endpoint Security is a security solution which provides on-premises threat detection and remediation of endpoints. Key features include asset management, centralized reporting, web protection, exploit mitigation, payload analysis and ransomware mitigation. It is suited for both small and midsize businesses as well as enterprises, across all the industries.

Malwarebytes Anti-Malware scans for and removes malware and blocks malicious websites. It is designed to protect against "zero-hour threats" that exploit unknown vulnerabilities on systems. Malwarebytes Anti-Exploit works to prevent attacks on browsers and applications. Management Console features push install functionality, scan scheduling, threat view with central reporting, vi...


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2,220 Reviews of Malwarebytes Endpoint Protection

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November 2019

User Profile Picture

Aaron from Permian Basin Area Foundation

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2019

Your Quiet Partner in Cybersecurity

Scanning and cleaning for potential malware and other baddies is a breeze with Malwarebytes. When I first began using it years ago to clean viruses from PC's I was impressed by its ability to live up to its claims. Price has not increased measurably making it a great value for what the added peace of mind it offers. As an added perk, I enjoy the periodic e-newsletters the company puts out that provide additional insights on cybersecurity in general.

Pros

Works efficiently behind the scenes. Scans do not seem to rob your PC of valuable system resources. Exceptional at spotlighting potential cybersecurity issues. Reliable. Automatically updates. The price is absolutely right - especially with a multi-year subscription.

Cons

Occasionally mistakenly flags items from Gmail or Google - if quarantined or deleted while still in-use, your app will crash and you must reload.

Reasons for Choosing Malwarebytes Endpoint Protection

Malwarebytes' reputation is very good and reviews by other users were mostly sterling. It is a streamlined product and doesn't bother users with marketing spam.

Reasons for Switching to Malwarebytes Endpoint Protection

AVG turned out to be very clunky. A resource hog.

October 2020

Lindsay from Visual Impressions

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2020

Unintrusive powerful software to secure your computer

Always up to date to remove the latest intrusions. Honor their lifetime update policy. Easy to use and very reliable. No overheads with performance issues when installed. A must product in all computers.

Pros

I bought the full version of Malwarebytes years ago and It has protected me in every way. As a computer consultant to many small companies and individuals, I install Malwarebytes in every computer I work on. The free version does everything except give you real time protection. When somone calls about ransomware or other threatening intrusions, I simply say start Malwarebytes, let it update and scan. That's it the problem is gone.

Cons

I bought mine when one small payment gave me a lifetime update version. It is still recognized years later. The one apsect that disappointing is their change over to a yearly subscription but then business is business. For critical users, I get them to subscibe.

Reasons for Choosing Malwarebytes Endpoint Protection

Reliable, easy to use, does not affect performance, always up to date.

Reasons for Switching to Malwarebytes Endpoint Protection

AVG decided to do too much and slowed down every computer it was installed in.

July 2021

Adrian from DKMA

Company Size: 1 employee

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2021

Probably the best malware virus protection software

I have been truly delighted with this software which doesnt have the annoying features of Norton. Its well worth the price of the annual subscription and is a install and forget and it sits there doing its thing.

Pros

Ease of installation, reasonable pricing and real time monitoring of all web activities and PUP alerts

Cons

Nothing. Its affordable, a snap to install and upgrade and generates valid alerts rather than cryptic error messages.

Reasons for Switching to Malwarebytes Endpoint Protection

Norton was a finicky piece of software which had little ability in real time and was notorious for throwing spurious alerts and errors.

December 2017

Scott from SearchMaster Software

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Functionality

2.0

December 2017

Great overall protection but too many sacrifices

Pros

There's no doubt that MalwareBytes AntiMalware has been one of the best solutions for removing and preventing malware and spyware on computers. I've been using them for years as a PC Technician, and their utilities have always been a staple in my technician toolbox (flash drive) to repair systems and keep them healthy. The current version of the program, version 3, is much easier to use than ever before and has tons of great features and abilities - and of course, it removes and prevents all kinds of malware just as it always has.

Cons

I was a HUGE fine of prior versions of this software, but the newer version 3 has seen my faith shaken. While the program is still great at removing malware, the realtime aspect of the program is plagued by performance issues. Even using the program in freeware mode without the realtime scanner active, it was still commonplace for me to see active memory usage exceed 500MB routinely. When using the realtime scanner aspect of the premium version, usage would hover around 200MB for a while but eventually, it would balloon out of control to the point where it would consistently use over 700MB at a time until you closed it or rebooted, which would restart the cycle. I found the only way to stop this was to basically shut it down entirely and disable the services, using it as an on-demand scanner only. Because of this, I have stopped recommending it. Simply put - the program is GREAT at detecting and removing threats, however, it has become a resource hog to the point where the system becomes crippled when running the premium version.

April 2021

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Phil from Diamond Computer Incorporated

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2021

Good solid protection for our clients...

MalwareBytes is one of the tools we've chosen to keep our Managed Services clients protected. We've found it does a very credible job keeping the most common malware, junkware and malicious web content from causing difficulties for those clients.

Pros

MalwareBytes Endpoint Protection does an excellent job of keeping our Managed Services clients protected against threats such as malware, pop-ups, malicious web content and ransomware. It's lightweight and has minimal impact on system performance and the Dashboard makes it easy for us to keep an eye on our clients' condition.

Cons

The web portal isn't always the most intuitive design and can be a bit clunky upon occasion. It has improved over the past several months however. Recently they released a server version of the software as well which deployed to server OS'. At first the cost was the same but last week we received an email indicating the price was jumping up on those deployments.

Response from Malwarebytes

Replied May 2021

Thanks a lot for your extensive and honest review. I'll make sure the feedback will get to our developers and product team.

December 2020

mike from BC Systems

Company Size: 51-200 employees

Industry: Military

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

December 2020

Increasing Cybersecurity Defenses

Malwarebytes performs exactly as I expected. There was a minimal learning curve and the software updates automatically on regular basis. The layout of the dashboard makes it easy to interpret scan findings. I would recommend this platform to anyone who is looking to secure their computer.

Pros

Malwarebytes was extremely easy to download and install which is a major consideration for any IT Administrator. There is not much to configure, but the settings were intuitive and each workstation took only a few minutes to complete.

Cons

In the rare case where malware is found, but is unable to be removed, it would be nice to get some direction on additional alternatives. The scan displays the name and location of the file. A description link would be helpful. The way it works now I have to go to a search engine and figure that out myself.

Reasons for Choosing Malwarebytes Endpoint Protection

I have used Malwarebytes before and found it to be a solid tool in defending against all forms of attacks. The software has a good reputation in the industry. The learning curve was negligible which was a factor in this decision.

December 2020

Quinton from Stub's Bar

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Best of the best

Malwarebytes is a computer user's greatest defense, a computer technicians best tool, and the virus designer and hackers worst enemy. There is none better.

Pros

Malwarebytes antimalware is by far hands down the most useful, up-to-date, free software for basic or a minimal price for amazing software to rid your computer of any and all viruses malware of any source. I ran my own computer business for many years and finally retired and in the business down to a friend and Malwarebytes is hands down best tool in my arsenal.

Cons

If Malwarebytes had an online version the people could use even if their computer was so choked up with viruses and malware that installation of software was impossible, it would be a wonderful tool but as far as I know there isn't one.

Reasons for Switching to Malwarebytes Endpoint Protection

Avast sometimes could find malware and viruses but was unable to remove it whereas Malwarebytes found stuff Avast didn't even know existed and removed the things that it did. Superior in all ways to any antivirus or malware removal tool out there. Avast was definitely my second choice but still second choice.

March 2021

User Profile Picture

Josh from JnM Web Creations

Verified Reviewer

Company Size: 1 employee

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2021

Use the Free version and it has tons of features

Great malware software that does take tons of resources or slow down my computer.

Pros

This product is great for being able to find and delete any malware that might be on your computer. It has passive mode and that is awesome. It has found and fixed some nasty stuff. The free version does so much it is great!

Cons

The pain in the butt on these is if you are mining cryptocurrency they will see it as harmful and then you have to allow it all and it is a bit of a pain though it is doing it's job.

Reasons for Choosing Malwarebytes Endpoint Protection

Mcafee is so bloated and slows down the compute.

December 2020

User Profile Picture

Muhammad from Lubuk Travel

Verified Reviewer

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Malware hunter

Malwarebytes helps protect my work computer from incoming viruses and malware. I have so many important document and files on my computer that will cripple my organization if they are infected with viruses. Having Malwarebytes protecting my computer really easy my mind.

Pros

Malwarebytes help me to terminate all the virus and malware that i accidently download and run on my computer. The process to scanning my entire document and files is super fast and the detection rate is really high. I feel more safe browsing the internet with Malwarebytes installed in my computer.

Cons

Sometimes it detecting a non-malware files as a malware, and i have to manually check all the files that are flagged and clear it.

Reasons for Switching to Malwarebytes Endpoint Protection

Too slow in scanning my files and using too many RAM resources.

September 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

September 2020

best solution for malware.

The end users access different websites some if not most of them have malware. I have been using Malwarebytes on trial and have managed to detect and block some Malware which was not being done by McAfee.

Pros

Malwarebytes is easy to install, the interface is user friendly. it does not conflict with any other existing software of the same category. You can running it together with other antiviruses and anti-malware. They can Co- Exist. so it is ideal for those organisations that might have some standard other standard antivirus and anti malware.

Cons

I believe the product is not being marketed enough. It is not getting the actual appreciation it should have.

Reasons for Choosing Malwarebytes Endpoint Protection

There are some Malware that were not being detected by McAfee.

October 2020

GERALD from Gerald Wexler Productions Inc.

Company Size: 1 employee

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2020

Very expensive. Not sure how good it is at finding malware

Because it never seems to find and quarantine Malware I honestly don't know if it's doing its job or how effective it is.

Pros

Product is fairly easy to use unless you have a problem. I generally let it run in background and do it's thing.

Cons

I really doubt Malwarebytes' effectiveness in finding malware. In the past two years it has not found one piece of malware, though there definitely has been malware in my system. For instance my Google Search default search engine regularly gets hijacked by Yahoo Search. I have to manually go into Google settings, delete Yahoo, and put Google back as my default. And within a months or two the same thing happens and Yahoo again hijacks my system. Clearly there is malware in my system, the kind of thing that Malwarebytes advertises itself as catching. But it never does. I contacted customer support twice about this infuriating issue and never received a reply. I find Malwarebytes advertising confusing and possibly deceptive. The company states it finds viruses and other forms of malware, but many reputable tech sites say definitively that Malwarebytes is not a virus checker and one should use a separate virus checker. I use Windows Defender. However Malwarebytes makes you jump through a bit of a hoop to enable a separate virus checker. I find Premium quite expensive, about 70.00 Canadian per year. Fortunately I was grandfathered in on the original premium for life. Otherwise I would drop it. Many virus programs do this but Malwarebytes has conflicted with other programs. It can drive you a bit batty trying to find the conflict.

August 2020

Cindy from R&C Computer Repair Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Hardware

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Good and Easy Malware Protection

Malwarebytes has kept my computers running smoothly as long as a second antivirus program is used with it. As a first line of protection, I recommend it to all my customers to avoid infections that can easily be removed before more serious damage occurs. I also run it on all my customers computers to find hidden files, malicious links, malware, rootkits,etc. It is a very lightweight program which will not weigh down or slow down your operating system and is compatible with most operating system. Chromebooks that allow installation from Google Play Store may also install it.

Pros

Easy to install on both android and pc/laptop, little to no effort is needed to use this software to scan for viruses and malware, and does not slow down your operating system. By using the auto features such as real time protection and auto start-up which are available on their premium services, you never have to worry about manually opening up the application and run it. Updates are also automatic and there are no conflicts while running other antivirus programs

Cons

Free version to try out this software will find malware and remove it but is not running in the background. You must manually run it and delete any found. Ads for upgrading are constant and annoying. Premium version also will constantly remind you that your expiration date is approaching and to renew. This is very distracting and needs to be removed. A reminder email is sufficient or a pop up once a day is also appropriate but not constantly. Tech support/support team is not the easiest to reach. The chat support seems to never having anyone available to chat with. Redirection to their forum is common instead . This forum may answer your question but is not the same as receiving live help.

July 2020

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Petr from OKAY s.r.o. - Jena nábytek

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

July 2020

Fast malware antivirus

I have been using the program for about 6 years, when our existing Avast antivirus was unable to remove some types of malware. The software is user-friendly for me,, it is very easy to use.

Pros

Scanning runs extremely fast (test takes less than three minutes) and a nice chain link shows you exactly where the center of the file scan process is. The antivirus scanner provides a comprehensive scheduling tool for scanning control. Immediate popup notifications allow you to make quick decisions, and the program itself will offer what to do with the threat.

Cons

The program did not offer enough anti-virus tools before, which has changed since the last version and I have nothing to complain about.

Reasons for Choosing Malwarebytes Endpoint Protection

product price

Reasons for Switching to Malwarebytes Endpoint Protection

Avast has failed to remove some types of malware.

June 2020

User Profile Picture

Victor from Quimica Júnior

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Malwarebytes - The antivirus that we truly need

I have been using Malwarebytes for almost a decade. Since then, i have had no negative reviews for this wonderful tool. Since its first installation on one of my personal computers, i was able to realize the real benefits of this software, its highly sharp detection allowed me to get rid of threats that were not detected by other antiviruses considered as the best sellers on the market. For this reason, i did not hesitate to acquire the Malwarebytes premium license, which I have had since 2012. In this long journey with the software, i was able to realize all its capacity, its rapid detection and efficiency, in addition to the excellent blog and "malwarepedia" that is maintained in name of the company that manages the software, explaining the behavior of all types of known viruses and how they affect computers, thus helping to prevent machine infection. Its protection against any threat found on the internet is wonderful, together with its quick scan to detect any contaminated files that are connected to your machine, make Malwarebytes my number one tool to solve any problem related to scam attempts and fraud on the Internet. It is with great pleasure that I will continue to renew my license for this incredible software, which surprises me more and more with its capabilities and its assistance.

Pros

1 - Friendly interface. 2 - Extremely easy to use. 3 - Detects the most known types of malware found in everyday life, and other less known ones. 4 - Free version with several features. 5 - Different tools for different types of threats. 6 - One of the most reliable and trustworthy antivirus that i've ever used in my life. 7 - Very efficient threat detection.

Cons

1 - After the expiration of the premium version, the free version have fewer scans and lesser threats detections.

Reasons for Choosing Malwarebytes Endpoint Protection

Faster detection, cheaper plans, more efficient and with a much more friendly interface.

Reasons for Switching to Malwarebytes Endpoint Protection

In comparison with Malwarebytes, the program had many flaws and was totally lacking, with the new antivirus (Malwarebytes), I feel totally protected.

March 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Malware bytes from ITpoint of view

Malware bytes is a software I know I can count on. When I see results when the scan is finish I do not have to question weather this is legit or not. In my job I have to use only software I can depend on. Malware bytes is that software. Plus the price is great too.

Pros

I love that is does not constantly have popups all the time. The pop ups it does have are when it needs your attention. Not just annoying pop ups.

Cons

The latest update with the new gui interface and that on install now it requires you to go through a activation process. Before it would install fully and then you can choose to add the pay features and so on. It was easier that way and no I feel like why do I have to go through all these new steps on install.

Reasons for Choosing Malwarebytes Endpoint Protection

The dependability of malware bytes.

Reasons for Switching to Malwarebytes Endpoint Protection

Because Norton slowed down my machines. Too many popups and they made it much to complex in the settings. Why waste my time going through multiple steps when not needed. Plus breaches were constant. Not to mention the billing fiasco

February 2020

Kristina from Pay It Forward Asset Recovery

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2020

Malwarebytes is dependable

I have had, overall, a very positive experience with Malwarebytes. I have been using them for years, and I will continue to use this program, until another comes along that is better.

Pros

User Friendly. It is one of my go to security programs for my business. I find it very user friendly and dependable. When/if Malwarebytes detects malware it quickly quarantines it, which makes it easy to remove for me. It has real time protection that gives me peace of mind when I am working or surfing the net. I like the automatic scan feature. I can set a time for Malwarebytes to scan my computers, everyday. This is essential for a business like mine that deals with sensitive information. I need to know my computers are free from ransomware, malware, and viruses. Lastly, this program is very affordable.

Cons

This isn't a fulblown antivirus program, so I still have to have an antivirus to use in addition to this program. I used to use to the free version on my personal computer and, after the trial is over, the program has a pop up window that tries to entice you to upgrade, that pops up every few hours, everyday, until you upgrade or delete the program. That is annoying.

Reasons for Choosing Malwarebytes Endpoint Protection

I can use it in conjunction with my current antivirus program, to enhance security. It was easy to use and dependable.

Reasons for Switching to Malwarebytes Endpoint Protection

Malwarebytes was much better and easier to use.

January 2020

Justin from Kalamazoo Metal Detecting

Company Size: 1 employee

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2020

Say goodbye to malicious computer threats with Malwarebytes

Malwarebytes has provided me with a great, easy way to keep my computer running smoothly and quickly. I highly recommend the product.

Pros

The thing I like the most about Malwarebytes is that it is very simple and safe to use, from the new user to the seasoned programmer, Malwarebytes is the go-to tool for you.

Cons

What I find least appealing is the fact that the app is not always submitted to the same standards as other anti malware applications when it comes to handling "zero day" applications. This, however, should not dissuade anyone from using this great product.

Reasons for Choosing Malwarebytes Endpoint Protection

Malwarebytes has never failed to fix any problem that I may encounter, so switching was never a real consideration.

December 2019

Julianna from J.Marie Counseling

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Meets My Needs!

Overall my experience with Malwarebytes has been incredibly positive. I often find myself recommending this program to others who struggle with computer security or to those who have hidden malware issues. Malwarebytes helps to keep my personal and business information protected which is incredibly powerful in the world of modern technology.

Pros

Malwarebytes is a fantastic program that has taught me a lot about the dangers of unprotected information online. This program is free but offers paid features. The program is fast, accurate, and does a deep search into files and registries. Items are found that imbed themselves deep into files that users don't know even exist. Malwarebytes has protected my information in more ways than I realized.

Cons

Malwarebytes sometimes forgets to automatically display the results of the scan. Because of this I often forget to go back and check on the items that are quarantined.

Reasons for Choosing Malwarebytes Endpoint Protection

Malwarebytes had a free version that was able to show what the full version could do for my computer system. It was user friendly, easily controlled, and much less intrusive than McAfee.

Reasons for Switching to Malwarebytes Endpoint Protection

McAfee became very expensive and also cluttered up too much of my system memory. It also slowed down my computer. I also found that McAfee was very intrusive and constantly bombarded my system with useless notifications.

December 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Malwarebytes

I have used Malwarebytes both in a corporate context and in a home-user context. In all scenarios, it works really well! Malwarebytes does have advanced tools (such as a centralized control panel that can be used on networks). But, honestly, I have never had need to such centralized control. Rather, I have just let Malwarebytes run on each individual computer. The only other supplemental network security I felt was needed is things like content filtering (to prevent computers from going to infected sites to begin with). With a multi-layered solution like this, virus and spyware and malware and ransomeware have just never been a major issue.

Pros

I like most that Malwarebytes does not require a huge footprint of resources on a computer to run it. Most other anti-virus software that I have used not only protect, but also slow the computer down and cause problems with being over-protective. Malwarebytes just doesn't do this. It provide excellent and reasonable protection and does so in the background almost without having to remember that it is even there.

Cons

There was one time several years ago that Malwarebytes put out an update that, when installed, caused the computer to completely crash. But, shortly after this happened, the president/ceo of Malwarebytes sent out an apology explaining what happened, how it happened, and what steps were being taken to prevent this from ever happening again. True to his work, nothing like this has ever happened again thus far.

Reasons for Switching to Malwarebytes Endpoint Protection

I switched from Norton because it was to resource-intensive on a computer and was much more expensive.

October 2019

Chris from Nethermore

Company Size: 2-10 employees

Industry: Music

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Functionality

5.0

October 2019

Malware Bytes - Review

This program all around is a great solution for individuals or even the more robust enterprise type organizations. I see it being useful a little less the bigger the company just because of the massive IT infrastructure needs and controls grow quite substantially and I don't see that Malware Bytes is scale-able.

Pros

Malware Bytes has been an essential part of my library for 5 or so years. The software is easy to use and is quite effective at hunting down and removing/islolating any malware that has found its way into your system. You can configure it to be on all of the time or you can make regular routine scans automatic. The program can run in your systray with an icon that makes it easy to dig into stored by your clock on your main toolbar (if you so choose). From there you can access a whole list of features ranging from the initial dashboard with web, exploit, malware, and ransom ware protection - which you would expect. Where the program goes above and beyond is in your ability to drill down into individual programs to specify how the files will be handled, the scheduling functionality, memory behavior, java and program behavior features. This truly is an all encompassing tool that is pretty essential for protection.

Cons

I'm not a fan of the subscription models that programs run with these days. Most companies offer you an either or where with Malware Bytes they moved away from that model to strictly subscription based....which almost earned it a spot in my trash - if the program wasn't as effective I would have opted out a long time ago. I've been willing to tolerate the subscription for that service but would move to another if an equal quality non-subscription base was an option.