About TANAZA

Tanaza is a cloud-based IT management solution designed to help businesses centralize the management and configuration of multiple WiFi access points on a unified platform. Professionals can monitor network performance, optimize channel distribution and receive email alerts about identified issues.

Tanaza allows organizations to manage service set identifiers (SSIDs), provision devices for customers and track available inventory on an administrative dashboard. Supervisors can create and design customizable authentication pages to improve and enhance guests' WiFi experience. Other features include geolocalization, network configuration, scheduled reboots, access point management, WPA2/WPA2 authentication, bandwidth control and more.

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69 Reviews of TANAZA

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January 2021

Esaie from Fsanetwork

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2021

Très bon logiciel

Très bon produit, rapide, optimisé et simple d’utilisation

Pros

Le produit est très facile à utiliser et a déployer

Cons

Oui le design a besoin d’être améliorer pour une bonne expérience client

Reasons for Choosing TANAZA

Parce qu’il propose plusieurs solutions et devices et son Puissant Cloud

Reasons for Switching to TANAZA

Parce que il est limité

January 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2021

Tanaza

Pur essendo un prodotto complesso, complessivamente mi ha stupito

Pros

Numerose funzionalità e in continuo aumento, interfaccia chiara, prestazioni e reattività

Cons

Prezzo e licenze, supporto hardware ancora limitato

Reasons for Choosing TANAZA

Stiamo valutando Tanaza perchè integra diversi aspetti della gestione di rete in un pacchetto molto interessante. Sarebbe ottimo il supporto all'hardware già esistente e ad altri networking brand. Per il resto, bravi

January 2021

PRAKASH from GoKnight Innovators Pvt Ltd

Company Size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

4.0

January 2021

REAL EXPERIENCE AT TANAZA

Numerous times electronically communicated & requested the Tanaza to waive off one time WL boarding charge but our request was declined.

Pros

1. Hardware Vendor Agnostic, 2. Almost current features are available 3. Easy integration

Cons

1. White Label cost not comparative to the market. At TANAZA one time WL boarding charge is not comparative.

January 2021

Pier Luca from Retigest srl

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Prodotto adatto a tutti gli Hotspot

L'abbiamo venduto alle aziende Installato e non ha mai dato problemi

Pros

Semplice all'uso si installa su tutti gli AP di marche diversi Auto aggiornamento Possibilità di Captive Portal Pagina ingresso personalizzabile Possibilità di inserire il Filtro Cloud di Flashstart per la protezione navigazione

Cons

Non ho avuto problemi, sicuramente si può sempre migliorare ma non so la cosa migliore

Reasons for Choosing TANAZA

sicurezza

Reasons for Switching to TANAZA

semplicità

January 2021

Antonio from Acroterion s.r.l.

Verified Reviewer

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

January 2021

Ottimo prodotto, facile da usare, ma...

Ottima soluzione e ottima esperienza. Il costo è effettivamente alto e non alla portata di tutti, tenendo conto che si paga a dispositivo e che di dispositivi spesso, per avere una buona copertura, si è costretti a metterne un po'.

Pros

L'estrema versatilità, il poter avere tutti i device sotto un'unica interfaccia di gestione e un'unico sistema operativo (che si sostituisce a quello del costruttore) è una comodità impagabile.

Cons

Tenendo conto della bassa copertura di ogni singolo AP (dovuto alla bassa copertura delle antenne imposta per legge), si è costretti ad aumentare il numero degli stessi, ma l'assenza di un "vero" roaming tra APs si sente ed è un vero neo. L'editor della Splash page non è proprio per utenti finali ed non è così intuitivo da usare (l'interfaccia WYSIWYG spesso fallisce). Ultimo inconveniente è che non si capisce come viene considerato il periodo di utilizzo. Avendo un'attività stagionale, uso gli AP solo per tre/quattro mesi all'anno, ma non sono mai riuscito a capire, nonostante le innumerevoli richieste, come conteggiano i periodi (per giorni, per mesi, da quando a quando).

January 2021

Joel from 8 BITS Solutions Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2021

Es gratificante alianza con ellos

Pros

La sencillez y facilidad de integración del producto es pasmosa. No necesitas ser un experto. Nada queda tácito en la plataforma.

Cons

Mejorar interfaz gráfica siempre será un plus.

Reasons for Choosing TANAZA

La calidad de su soporte y asistencia es inigualable. Te sientes totalmente respaldado.

January 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Interoperabilità e facilità d’uso

Pros

Multi SSID con bridging e client-isolation. Radius e captive portal. Gestione fluida e semplice dei client.

Cons

Assenza della possibilità di poter configurare reti mesh.

Reasons for Choosing TANAZA

Le caratteristiche di Tanaza permettono al software di integrarsi con un’infrastruttura per-esistente per rafforzarne le possibilità di implementazione, la scalabilità, la facilità d’uso.

January 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Unique solution

We have used Tanaza in some places with the main purpose to get used to it and to plan large schale implementations. So far we confirm that TanazaOS perform according to the specs.

Pros

It is very unique to see an independent Operation System like Tanaza that is able to create, manage and operate an wireless network regardless Access Points brands and locations. This solution is very competitive in regards to price and functionality compare with other cloud managed solution in the market. TanazaOS is as well very versatile when it get combined with other software platforms in Wi-Fi management industry.

Cons

Since TanazaOS is new in the market there are still a lot of marketing effort to be done in the way to gain clients confidence in the market.

January 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Tanaza Best WiFi Portal Marketing for Enterprise

- its very good that we can design the portal advertising by using tanaza, its flexible for the wifi marketing, also convinience for the user as well when they try to connect to free wifi.

Pros

- Easy to mange the portal and deploy from the cloud to the AP. - Well support with various devices such as Unifi. - Easy to setup not complex at all, download firmware, deploy and manage. - all in one centralized all the devices from the cloud.

Cons

- Firmware not yet support for all vendor yet, i hope tanaza will work on this more.

Reasons for Choosing TANAZA

I didn't know because tanaza is good enough for my need and also pay less subscription per devices.

January 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

No complaint

Marketing insight for business owners & smooth internet access for customers

Pros

The software is good for facilitating customers while they use wifi & helps business owners know who is their most valued customers.

Cons

I have used it for consecutive days a few years back and I was getting more than what I wanted.

Reasons for Choosing TANAZA

Tanaza caters to every business small and big, starter and advanced.

January 2021

Ivano from CAROSELLO 3000

Company Size: 51-200 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2021

Pionieri nell'innovazione del wifi

Per il momento è molto positiva, ho iniziato a usare tanaza agli albori e uno dei fondatori dell'azienda è stato molto gentile permettendomi di testare il sistema prima di acquistarlo. Il sistema è davvero semplice da utilzzare, mi permette di avere sotto controllo la situazione della nostra wifi pubblica distribuita su un intera montagna.

Pros

Semplicità di uitilizzo, possibilità di avere gli access point "virtualmente" in un unica rete anche se fisicamente distanti. La possibilità di usare gli ap che uno preferisce (io uso ubiquiti e mikrotik). Bello il sistema per personalizzare la splash page, è facile e si ottengono subito buoni risultati. Uno dei punti di forza è anche il pannello delle statistiche che permette di vedere con semplicità l'utilizzo della rete. Insomma un sistema completo e facile da configurare.

Cons

Soprattutto nei primi tempi c'era una difficoltà col roaming tra le varie antenne, il sistema richiedeva che l'utente aprisse una pagina internet per riattivare la connessione, questo era abbastanza fastidioso e dava l'impressione che internet non funzionasse. Adesso il roaming va meglio ma è ancora perfezionabile (non capisco perchè il sistema avendo il mac di chi è correttamente autenticato non riesce a far navigare immediatamente l'utente quando si sposta da un antenna ad un altra). Peccato che è sparita la possibilità di spingere l'utente a mettere il "mi piace" per connettersi, forse è una limitazione di Facebook ma sarebbe bello se tornasse. Non so se è cambiato qualcosa adesso, ma alcune installazioni di firmware erano un po' macchinose e richiedevano linux.

Reasons for Choosing TANAZA

Tanaza è stato l'unico a darmi quasi tutto quello di cui avevo bisogno, al momento in cui ho scelto tanaza nessuno si avvicinava nemmeno minimamente al loro sistema. Certo ho avuto dei problemini soprattutto col roaming ma sono contento della scelta.

January 2021

Bruno from Internet Solutions Mozambique

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2021

Easy to manage Wi-fi solution

Pros

It made the rollout of our different client base much easier. made it easy to implement, and above all to manage. it was feature rich, and worked with different set of access point models that could cater for the different budgets of clients. even if a client used a more inexpensive model, it would still pack all the features built into the tanaza cloud. the type of analytics provided made sure our customers would benefit beyond the service they were getting from us, and made the return of investment much easier. support was excelent, whenever we had an issue they were all resolved in a timely manner with little to no impact to clients businesses. if there was a hardware issue, it was very straightforward to replace the access point and still keep the same configuration of the client. price wise its very easy to understand, and a good bang for the buck that we were getting for the service.

Cons

there are definitely a few things that can be better. there is still missing integration with some access point brands for some of our clients.

Reasons for Choosing TANAZA

bang for the buck in terms of price versus service easy to manage, implement and rollout.

January 2021

Israel from TeledataIct

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

My Experience with Tanaza

We can easily monitor all end devices which just a click and effecting changes remotely and in real time.

Pros

The Classic hotspot features are very great with real time analytics. I do love the simplicity of easy navigation especially on Tanaza Classic . Product is easier to use as well. Integrating Tanaza into our business has been of great help.

Cons

I believe the features are very great to use. With the hotspot features there can be an integration to use front end languages. This will make designing plash pages much more interactive than rather relying much on external captive portal or on images that makes loading of pages slow down. Integration into our business was awesome.

Reasons for Choosing TANAZA

Turn key features especially the hotspot features suit our business needs. Great customer support service. Almost every ticket created is given the required attention and most of Tanaza reps go extra mile in assisting to resolve issues in form of recommendations with periodic follow-ups.

January 2021

Erick from El Café

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

January 2021

Implementación de un acceso a internet en una cafetería

En general la experiencia fue extraordinaria hasta el desastre del cobro.

Pros

La integración ha sido relativamente fácil, salvo por las actualizaciones de firmware que tuve que hacer en el router. La cantidad de dispositivos compatibles es inmensa por lo que es muy práctico. Lo implementé en una categoría y utilicé los códigos de acceso configurados por tiempo de conexión. La solución es realmente genial, siempre lo recomiendo y es mi primera opción cuando pienso en controlar accesos a Internet WiFi.

Cons

Mi único disgusto fue cuando quise agregar un nuevo dispositivo y me hicieron el cargo de una licencia de un año, les avisé que no la necesitaría y no me quitaron el cobro y terminaron bloqueándome. Creo que no nos pudimos entender con Servicio al Cliente, hasta el día de hoy no entiendo cómo no pudieron quitar esa transacción de cobro.

Reasons for Choosing TANAZA

Fue producto de una recomendación, yo estaba buscando controlar el acceso a internet en mi cafetería.

January 2021

Brendan from iSeek Networks Pty Ltd

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Love it!

We were looking for a low-cost, easy-to-use public Wi-Fi platform that makes the management of multiple Wi-Fi deployments nice and simple and Tanaza have absolutely nailed it. We're very happy with the platform and can't wait to see what the guys there will come up with next.

Pros

We spent some time researching various solutions in the market and Tanaza simply offers the best value for money public Wi-Fi platform that we could find. It is very easy to use, supports a range of low-cost Wi-Fi hardware options and works very, very well. Good functionality for public Wi-Fi, the fact that you can manage all your Access Points from the one portal is a real bonus, along with their great CMS for splash pages.

Cons

Looking forward to seeing more reporting from the platform and closer integration with web filtering.

January 2021

daniele from pini manuela

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

se ci sono riuscito io

Pros

molto personalizzabile, splash page molto bella,possibilità di monitorare ogni singolo utente

Cons

non essendo esperto di reti ho un po di difficoltà quando devo gestire A P. L' impossibilità di cancellare dall'archivio i codici già utilizzati . Non aver sotto controllo lo stato dell abbonamento, per saper il credito a dispozione bisogna sempre interpellare gli amministratori, che comunque rispondono sempre in brevissimo tempo.

Reasons for Choosing TANAZA

per la possibilità di interrompere/sospendere l abbonamento, anche se sarebbe interessante avere sotto controllo lo stato del proprio abbonamento

January 2021

Juan Pablo from eliON

Company Size: 2-10 employees

Industry: Wireless

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Tanaza, una grata experiencia

Sencillo de usar y poner en servicio equipamiento wifi tan variado, nosotros partimos con equipos de muy bajo costo por ejemplo.

Pros

Usamos con frecuencia este software para administrar a nuestros clientes con sus zonas WiFi, lo que nos ha permitido ademas, facilitar una plataforma de marketing a nuestros Clientes como campañas de mailing masivo Nos gusta la facilidad del software para trabajar, permitiendo cosas tan sencillas como sacar una foto con el smartphone y pasarlo al portal cautivo.

Cons

Desearia poder conocer un poco mas sobre como poder filtrar contenido web

Reasons for Choosing TANAZA

Precio y Sencillez en el uso

January 2021

Aldo from Remark México

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2021

Tanaza te mantiene cerca a tus clientes

Para nosotros Tanaza ha Sido la oportunidad de crear un nuevo servicio dentro de nuestra empresa, confiamos plenamente en su capacidad como para integrarla en nuestra cartera de clientes.

Pros

Aquí en México la calidad de conexión a redes gratuitas siempre ha Sido muy baja, por lo que lo que más me gusta del software es la facilidad para utilizarlo.

Cons

Tal vez mejorar las posibilidades de diseño.

Reasons for Choosing TANAZA

Logramos lo que necesitábamos desde la prueba gratuita, probamos en un par de marcas sin embargo, Tanaza nos ofreció la calidad y precio justo para desarrollar el servicio en nuestro país.

January 2021

Greig from Barley & Bean Coffee House

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

A solid platform with a solid team behind it!

Quickly realized that this software is built with much love and care. Great work!

Pros

I LOVE: 1. The ease of use. Front office & Back office. All around! 2. Remote accessibility. 3. Affordability. 4. Great quick support. 5. Capturing our user data, in such an easy and organized way.

Cons

No cons that I can really think of, honestly.

Reasons for Choosing TANAZA

Looked into a few options, but none of them provided the solution as good as TANAZA.

January 2021

Guillaume from Bellidata

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

January 2021

Easy Digital Social WifiPlateform

Buena, En término general con unos problemas de servicio al principio (conexión difícil y desconexiones..). Tuvimos castigos por no pagar a tiempo, sin muchos avisos y cuidados como clientes... falta una relación más personalizada y humana menos me parece. Estamos felices de usar su plataforma, gracias.

Pros

Si funciona, y permite de manera sencilla conectar bien el soft y hardware y la administacion (WiFi Access, Data files, graphics) es Friendly.

Cons

Aunque el precio podría ofrecer más descuentos por números de licencias y tiempos de uso... room for improprement ! El Servico y asistencia en países lejanos no es fácil y quizás existe también oportunidades de alianzas locales, para brindar más servicio.