The interface is user friendly even for clients who don't know much about computers. The connection is usually great and it's well priced.

The customer service was outstanding and continues to be so. In my opinion, it is a very 'professional' branding which sits well with the type of business I conduct.

These tools also make it easier to follow up on progress and compliance. Sharing files enables us to get patients to complete outcome measures which are useful for monitoring progress.

Some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.

The security seems to be greater than others on the market.

Easy to integrate Pearson assessments for online assessment sessions. Families I work with like not having to download software and it's very easy to navigate.

Coviu made the process of transitioning to regular tele-health and executive coaching so very easy.

Intuitive to use, nice simple, attractive layout, share screen and annotate real time with patient.

The ease of use and the flexibility of what to use it on and how is just brilliant. No need to download anything for clients.

I sometimes have connection problems but I think that is my internet connection not the software.

No major concerns, although occasionally the connection was interrupted but didn't impair the meeting.

There is a general problem of elderly patients being completely bewildered by anything to do with I.T.  This applies to all telehealth platforms, but is something to keep in mind.

COVIU has been such as easy platform to use - with no download requirements for the patients/clients.

When used on a mobile other calls stall the session.

Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment.

I found coviu easy to use and have never had issues. The support team were very helpful when I was setting up and sent a long time with my on coviu explaining the software.

I love how professional the screen looks during the session.

An occasional problem occurs with connectivity but i think that is due to problems with faulty or unstable internet connections.

Accessing Coviu was easy and their training webinars rapidly and effectively equipped me to start without a problem.

The ability to play youtube videos has enabled me to engage children with social communication issues more easily and for longer.

Minimal bandwidth issues. Good quality video and audio signal.

Software is ok, easy to use, customer service is helpful.

I love how quickly I am able to get medication prescribed to me without making an appointment at an office and taking the time to wait and see someone. Teledoc always is a quick process.

This was the easiest tool I've ever used for access to reliable healthcare. From downloading the app to my first doctor visit was everything was simple and FAST.

I didn’t have to take off work for a basic ailment because Teladoc had me scheduled same day. The docs are professional and do the best they can within the setup.

The first customer service rep I spoke to was very kind and understanding.

Overall, this is a great solution for busy people who need to treat minor health concerns quickly.

From the get-go my experience with Teladoc was a positive one. Highly professional doctors.

Poor service, poor communication, no access to my provider, unsolicited appointment cancellations.

Requesting an appointment is as simple as entering a few details about your request, choosing a timeframe, and how you'd like to be contacted. The doctors are highly professional and helpful.

Ease of use for both patient and provider. No need to download an app.

I thought that I would try Teladoc since it seems to be quick and I need no appointment. It is hard to see my primary doctor now since due to COVID.

It took too long to develop and the patients ask too many questions. When I hang up on them I blame it on bad cell phone service, oops four hundredth time today.

Easy to use application. What more could you ask for.

This is the app to go for if you want a quick medical advice for minor ailments or refill of maintenance prescriptions. My insurance covers this service so it is super convenient.

Easy to use very quick not expensive. Easy to find and sign in from my device.

Absolute worst customer service and experience.

Customer service rep was sympathetic, although could not promise refund.

Easy to schedule appointments and very professional doctors. I like how it is now free without insurance which makes it accessible to more people.

Excellent video and audio experience; provides a nice profile for potential patients to choose providers from; patient note areas now has some checklists which helps a lot.

I am very dissatisfied with Teladoc. They took my $ and did not provide the service I was asking for.

I am able to communicate with my doctor or nurse practitioner without any problems. Logging in is a breeze, and, if needed, a prescription can easily be issued.

Hard to set up your account, it kept crushing and I had to call customer service for help.

Ease of website, and the idea of an online doctor is great.

The rest of the appointment was just trying to get off the phone with him after he said he could do nothign for me and I had to go in person. Customer support is really bad.

I made a mistake by using Teladoc. I will surely spread the word about this horrible scam.

The fact that I waited over 24 h before going to emergency because I was reassured it was just a flu, nearly cost me my life, as the infection spread to my blood, and that's no joke.

Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing.

If you forget your password or are otherwise unable to login to your account it can be a frustrating experience to reset it.

I like money and patients give me money for the headaches we provide.

It's also incredibly cost efficient, at only $5 per Teladoc appointment as opposed to my normal copay of $30 for a visit to my primary care physician.

US Dollar

Coviu is an Australian video telehealth solution for video consultations. Coviu allows users to share resources and use the interactive whiteboard feature to explain diagrams, diagnoses and exercises. Coviu also integrates with practice management software and allows you to provide a range of assessments, prescribe medication and manage billing, including Medicare and insurance, all within the platform.

LongDescription

Electronic Payments

Payment Processing

Two-Way Audio & Video

Online Forms

Email Alerts

Confirmation/Reminders

Virtual Waiting Room

Scheduling

One-to-One Messaging

E-Prescribing

Real-Time Notifications

Email Reminders

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Medical Billing

Remote Treatment Planning

Customizable Branding

Appointment Management

Video Conferencing

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

For Medical Purposes

HIPAA Compliant

Surveys & Feedback

Practice Management

Communication Management

Workflow Management

Reminders

Chat/Messaging

Billing & Invoicing

Customizable Forms

Secure Data Storage

Live Chat

Coviu is available across three pricing tiers. Pricing outlined below: 

Coviu 
• Starter - $25/user/month
• Professional - $45/user/month
• Clinic - $65/user/month



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Coviu

In Person

Live Online

Webinars

Videos

Teladoc provides cloud-based telemedicine software for hospitals and health systems.


Health systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone or mobile app.


Teladoc offers bidirectional exchange and APIs to facilitate integration with health systems’ existing EHRs. Users can offer patients 24/7 care through the Teladoc system. The software can be customized and configured for each health system.


Teladoc supports multiple user roles. It offers data extraction for analysis and reporting on health system KPIs, such as admissions. Teladoc also offers marketing support for hospitals and health systems to advertise the offering to patients.



Coviu vs Teladoc

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