# Health Cloud Software Reviews, Demo & Pricing - 2026 > Review of Health Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/remote-patient-monitoring/salesforce-health-cloud-profile --- [Home](https://www.softwareadvice.com/) / [Insurance Software](https://www.softwareadvice.com/insurance/) / Health Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Health Cloud 2026: Benefits, Features & Pricing Wondering if Health Cloud is right for your organization? Our Insurance Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Health Cloud 4.5 [(40)](https://www.softwareadvice.com/remote-patient-monitoring/salesforce-health-cloud-profile/#reviews) Pricing Starting at $350.00 per month ### About Health Cloud Salesforce Health Cloud is a patient management platform designed to help medium to large healthcare organizations manage inquiries, track issues, deliver post-acute care processes and more. Key features include clinical data management, event monitoring, custom care plans and team collaboration. Salesforce Health Cloud provides a 360-degree view of patients’ details and enables agents to create personalized and concurrent recovery plans, facilitating communication with caregivers in real-time. Its contact center module helps connect patients with physicians for scheduling appointments, resolving inquiries and giving care recommendations using a centralized platform. Additionally, it comes with a patient segmentation and lists module which allows users to manage tasks and assessments, improving productivity across care teams. Salesforce Health Cloud integrates with various third-party applications such as Field Service Lightning, AppExchange and Google applications. Pricing is available on monthly subscriptions and support is extended via live chat, phone and documentation. Wondering if Health Cloud is right for your organization? Our Insurance Software selection experts can help you in 15 minutes or less. ## Health Cloud User Interface ## Popular Health Cloud Alternatives Main Product Health Cloud 4.5 [(40)](https://www.softwareadvice.com/remote-patient-monitoring/salesforce-health-cloud-profile/#reviews) Ratings Breakdown - 4.28Ease of use - 3.97Value for money - 4.20Customer support - 4.40Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(515)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $54.00 per month Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) 4.4 [(453)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.09Value for money - 4.24Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) 4.7 [(636)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.41Value for money - 4.62Customer support - 4.56Functionality Pricing Starting at $59.00 per month Get Price ## Health Cloud Pricing and Plans Starting price: $350.00 per month Free Trial Free Version Health Cloud Enterprise $350.00 per user, per month Plan includes: - Clinical and Insurance Data Models - Integrated Care Management - Omnistudio and FlexCards Health Cloud Unlimited $525.00 per user, per month Plan includes: - Everything in Enterprise, plus More Storage and Automation - Predictive and Generative AI - Premier Success Plan and Full Sandbox Health Cloud Agentforce 1 for Service $750.00 per user, per month Plan includes: - Service AI - Customer Communities - Slack Collaboration and Productivity Health Cloud Agentforce 1 for Sales $750.00 per user, per month Plan includes: - Sales AI - Partner Apps - Slack Collaboration and Productivity Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Health Cloud Features - Popular features found in Insurance Activity Tracking Audit Trail Contact Management Document Management Insurance Rating Policy Management Quotes/Estimates Self Service Portal Workflow Management - More features of Health Cloud 21 CFR Part 11 Compliance Access Controls/Permissions Accounting Integration Activity Dashboard Activity Monitoring Ad hoc Reporting Admissions Management Alerts/Escalation Alerts/Notifications API Appointment Management Appointment Scheduling Audience Targeting Audit Management Authorization Tracking Automated Routing Automated Scheduling Bed Management Billing & Invoicing Calendar Management Calendar/Reminder System Calendar Sync Campaign Management Candidate Profiles Care Plan Management Case List Management Case Management Charting Chat/Messaging Claims Management Client Chart Audit Tools Client Management Client Portal Clinical Study Management Collaboration Tools Commission Management Communication Management Compliance Management Compliance Tracking Configurable Alerts Confirmations/Reminders Contact Database Cost Tracking Customer Database Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Aggregation Data Capture and Transfer Data Import/Export Data Security Data Synchronization Data Verification Data Visualization Digital Signature Discharge Management Document Imaging Document Storage Double Data Entry Drag & Drop Electronic Data Capture Electronic Payments Electronic Signature Eligibility Verification Email Alerts Email Management Email Reminders Employee Management EMR/EHR Expiration Date Management Financial Management Forecasting For Healthcare For Medical Purposes Forms Management Goal Setting/Tracking Graphical Data Presentation Group Notes HIPAA Compliant Historical Reporting Immunization & Allergy Tracking In-Patient Management Insurance Policy Management Inventory Management Inventory Optimization Inventory Tracking Invoice Management Lab Information Management Lead Management Level of Care Evaluation Life & Health Live Chat Marketing Automation Mass Notifications Medical Billing Medical History Records Message Personalization Messaging Mobile Access Mobile Alerts Monitoring Multi-Currency Multi-Location Order Management Order Tracking Out-Patient Management Patient Communications Patient Education Patient Engagement Patient Flow Management Patient Location Tracking Patient Management Patient Monitoring Patient Portal Patient Records Management Patient Recruiting Patient Scheduling Payment Processing Payroll Management Pharmacy Physician Management Pipeline Management Predictive Analytics Product Identification Progress Reports Progress Tracking Property & Casualty Purchase Order Management Purchasing & Receiving Randomization Real-time Alerts Real-Time Data Real Time Data Collection Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Referral Management Referral Tracking Registration Management Reminders Reorder Management Reporting/Analytics Reporting & Statistics Risk Assessment Role-Based Permissions Sales Order Management Scheduled Messaging Scheduling Search/Filter Segmentation Self Payment Shipping Management SMS Messaging SMS Reminders Social Media Integration Stock Management Supply Management Task Management Task Progress Tracking Task Scheduling Team Notes Template Management Third-Party Integrations Time Tracking Training Management Treatment Planning Trial Design Usage Tracking/Analytics User Management Waiting Time Tracking Wait List Management ## Health Cloud Integrations Tableau Integration rated undefined from -1 review ## Health Cloud User Reviews Overall Rating 4.5 Ratings Breakdown 5 55% 4 38% 3 8% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.0 Customer support 4.2 Functionality 4.4 Have you used Health Cloud and would like to share your experience with others? Soundararajan K. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for more than 2 years Review source Reviewed April 2026 Excellent platform for HealthCare providers 5 Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. Cons: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow Reasons for switching to Health Cloud Procura was on the outdated technology not supported by the vendor anymore Read More Nasrullah A. Verified reviewer Computer Software Self-Employed Used weekly for less than 6 months Review source Reviewed May 2026 Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges 4 Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. Cons: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. Read More VR Verified Reviewer Civic & Social Organization 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Great Features but Requires Training and Setup 3 The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams. However, the system can feel overwhelming for new users due to the learning curve, setup complexity, and higher cost compared to some competitors. It works best for organizations that need advanced healthcare management tools and are willing to invest time and resources into implementation and training. Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 3 Functionality Pros: Self-service options allow patients and staff to access information, update details, and manage certain tasks independently. Cons: Health Cloud can be expensive compared to some competitors, especially for smaller organizations, because many advanced features, integrations, and customization options may require higher-tier plans or additional costs. Read More VR Verified Reviewer Information Technology and Services 501-1000 employees Used monthly for less than 6 months Review source Reviewed April 2026 Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve 4 Ratings Breakdown 3 Ease of use 4 Functionality Pros: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. Cons: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. Read More Mailen G. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for less than 2 years Review source Reviewed May 2026 Helpful Patient Tool but Limited Access 4 As a patient, I find Health Cloud helpful for managing my appointments and staying connected with my healthcare providers. It makes communication and follow-ups easier. However, access to full medical information depends on what the clinic allows, and it can take some time to get used to the system. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to keep track of appointments and care Good communication with the healthcare team Organized patient information in one place Helpful reminders for visits and treatments Makes it easier to stay updated on my health care Cons: Not all medical information is visible to patients Features depend on what the clinic enables Can be confusing at first for new users Sometimes updates are not immediate Read More NK Navpreet K. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed May 2026 Reliable tool 5 The reporting and tracking features are very useful for monitoring patient progress and improving overall productivity. Overall, Health Cloud software is a reliable and effective solution for healthcare management. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It improves communication between healthcare teams and makes it easier to manage appointments, records, and follow-ups efficiently. The software is user-friendly and helps save time by reducing manual work and paperwork. Cons: One thing I least like about Health Cloud software is that it can sometimes feel complex for new users because of the large number of features and tools available. Read More VR Verified Reviewer Information Services 2-10 employees Used weekly for less than 2 years Review source Reviewed May 2026 Reliable and Efficient Healthcare Management Platform 5 Overall, my experience with Health Cloud has been positive. It provides a reliable and organized system for managing healthcare operations, patient information, and reporting. The platform offers strong functionality and flexibility, although there is a learning curve when getting started. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: What I like most about Health Cloud is how it centralizes patient and healthcare data in one place, making information easier to access and manage. The platform is user-friendly, highly customizable, and supports smooth collaboration between teams. Reporting and data tracking are also very helpful for improving workflow and patient engagement. Cons: The setup process can be a bit complex for first-time users, and some features require technical knowledge to fully utilize. The platform can also feel expensive for smaller organizations, and occasional system lag may occur when handling large volumes of data. Read More et eldho t. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used monthly for less than 6 months Review source Reviewed May 2026 EXCELLENT .. 5 Users love the 360-degree view of patient data. It successfully aggregates medical histories, communication logs, and social determinants of health into one dashboard. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: It aggregates clinical and non-clinical data from EHRs, insurance systems, and wearables into one place Cons: Setting up the platform requires highly specialized Salesforce administrators. Moving from a legacy system to Health Cloud often takes months of development. Read More VR Verified Reviewer Arts and Crafts Self-Employed Used monthly for less than 6 months Review source Reviewed April 2026 Opinion on health cloud 5 My overall experience with Health Cloud has been positive, especially in terms of improving patient visibility and care coordination. The platform does a great job of centralizing patient information into a single, comprehensive view, which helps streamline workflows and supports more personalized care. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The biggest strength is the 360-degree patient view—it pulls together medical history, appointments, communications, and care plans so providers don’t have to jump between systems. That alone can save time and reduce errors Cons: A common downside of Health Cloud is that it can feel complex and difficult to implement, especially for teams without strong Salesforce experience. Setup, customization, and ongoing maintenance often require specialized knowledge or outside support. Read More TI TERRIYANNA I. Verified reviewer Medical Practice 1001-5000 employees Used weekly for less than 6 months Review source Reviewed April 2026 Extremely Expensive 5 It is great for large organizations who can afford the expensive price range. I'm sure more people would use it, if it was more affordable. Ratings Breakdown 1 Ease of use 1 Value for money 5 Customer support 2 Functionality Pros: Patient 360 is the best feature. It consolidates clinical data and communication history into a single timeline. The salesforce shield is the best for HIPAA and GDPR compliant. Cons: It is extremely expensive. The monthly price is almost the amount of my car note. It is extremely difficult to set up. Read More Showing 1 - 10 of 40 Reviews Load More Reviews ## Health Cloud Popular Comparisons [Carepatron vs Health Cloud](https://www.softwareadvice.com/medical/care-patron-profile/vs/salesforce-health-cloud/)[Jane vs Health Cloud](https://www.softwareadvice.com/compare/86099-Jane-App/vs/319387-salesforce-health-cloud/)[BestoSys vs Health Cloud](https://www.softwareadvice.com/medical/bestosys-profile/vs/salesforce-health-cloud/)[Epic vs Health Cloud](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/salesforce-health-cloud/)[Pabau vs Health Cloud](https://www.softwareadvice.com/medical/pabau-profile/vs/salesforce-health-cloud/)[EHRYourWay vs Health Cloud](https://www.softwareadvice.com/medical/ehryourway-profile/vs/salesforce-health-cloud/)[Klara vs Health Cloud](https://www.softwareadvice.com/medical/klara-profile/vs/salesforce-health-cloud/) ## Other Top Recommended Insurance Software [EZLynx](https://www.softwareadvice.com/insurance/ezlynx-profile/) **3.7** (74) Recently recommended **9** times [Financial Services Cloud](https://www.softwareadvice.com/insurance/salesforce-fin-serv-cloud-profile/) **4.8** (5) Recently recommended **8** times [Macaw](https://www.softwareadvice.com/product/266247-Macaw/) **3.6** (22) Recently recommended **7** times [Jenesis Software](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/) **4.7** (283) Recently recommended **6** times Stuck Between Options? 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