About 11Sight

ElevenSight is a video conferencing software designed to help businesses in the automotive, real estate, retail and other sectors communicate with colleagues and clients in real-time. The platform enables administrators to record, forward and transfer calls using mobile applications on Android and iOS devices.

Front desk agents can route incoming calls and add call-to-action (CTA) buttons in marketing campaigns. ElevenSight allows teams to share URLs, print and scan QR codes and integrate call buttons across websites to connect with customers. Additionally, supervisors can utilize screen sharing and on-screen pointing functionalities to collaborate with co-workers on different files.

ElevenSight lets businesses integrate the solution with various customer...


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34 Reviews of 11Sight

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(31)

31

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

July 2021

User Profile Picture

Kris from Krri.sh

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

The One Click Conferencing solution.

All said and done the pros outweigh the cons and its far far cheaper than others in the space, so a tool to definately have for freelancers and consultants alike, I am very happy with the tool performance and the ease of use, we now have a conference room for every project that we handle, and no more sharing of meeting information and scrambling to join in. Everything is predecided and we manage to use it flawlessly every single time.

Pros

The always available feature is what our clients appreciate the most, you are never "not reachable", and it matters the most as you are available to your clients and customers alike when they need it and not a few hours after they encountered the issue. The USP is the ability of customers to have a video call with you with the click of a button. The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons. Everything is well placed and intiutive enough to enable any one (even someone who is not familiar with the tool) to use it with relative ease. Elevensight also has an ios and android app that connects you regardless of where you are, provided you are signed on and have enabled the option to receive calls.

Cons

At times the high definition causes the video to blur, but that can be easily fixed by reducing the resolution. The one other area that can be improved is the color of the player, its bright green and cannot be customized to any other color, and at times it stands out in a webpage when you embed the button like a sore thumb.

Reasons for Switching to 11Sight

Competitive price advantage, and the option to be always reachable.

August 2021

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Ken from MadHatz.com

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

ElevenSight started as a 1 to 1 conference tool and grew to 20 to 1!

ElevenSight has cleared the way to make life much easier when it comes to making video calls, chats, and more. It also solves the issue of giving your real phone number to others. You set your own schedule and if you are not available, they must leave a chat message. I love that. I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent. There are a ton of other things I can do with this tool as well.

Pros

I like the flexibility and super easy access for your callers. They do not have to download software, they do not have to type in a password, they do not have to figure anything out. Simply click the link you give them and connect! That's it! Awesome!

Cons

Can't think of any cons at the moment. I will want to somehow look at tying my conversations and recordings to my CRM systems in the near future.

Reasons for Choosing 11Sight

Because it does exactly what I needed - and looks to be growing fast enough with great features coming up and above what I already enjoy. Great job by the team!

Reasons for Switching to 11Sight

Although Zoom is a standard name online, especially since 2020 - I find Zoom as a big PITA. I know, I know, it's super easy. But it needed a computer or phone and required me to remember too much information, checking my emails, checking my calendar, remembering a bunch of nonsense. With ElevenSight - a simple link - BOOM we are ON like Donkey Kong!

July 2021

Selene from Banistmo, S.A.

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2021

Leverage for my sales!

ElevenSight empowers my business, to create connections and shorten the distance between my clients and peers

Pros

So easy been in contact with our clients, without having a presential meeting and its an app that works 24/7

Cons

Maybe more marketing in latin america countries, it would be interesting the integration, for the app itself I don't have anything to add

Reasons for Switching to 11Sight

Recommendation and reviews

July 2021

Marcus from Marcus Sukiennik

Company Size: 1 employee

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

11sight works fine!

For one it is a tool to get in contact with people visiting your website - your future clients. On top I was looking for a tool to teach piano lessons via video chat using multiple cameras / devices like iPhone, iPad, iMac...

Pros

It is a standalone solution to me without needing other apps like FaceTime, WhatsApp, Zoom, Skype, Google Hangouts and name them. Further more I'm able to use the same set up no matter if I get a call regardless from the device of the caller. Windows, Mac Os, Android, iOS. It doesn´t matter. i do not have to switch but simply use 11sight.

Cons

I had some trouble to get a stable connection but got it worked out with the help of the splendid support.

Reasons for Choosing 11Sight

FaceTime only works with Apple devices and I even had trouble to get a good connection without a feedback. I didn't try Zoom because I've found 11sight. And it's much better to me to have the control over the whole process myself. Simply using one software to answer Website visitors and giving piano lessons.

July 2021

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Shade from Peacock Virtual Events

Verified Reviewer

Company Size: 1 employee

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Simple & Effective

It really comes in handy for use with those clients who are not tech savvy! This really breaks down the barriers of technology with the less technical among us.

Pros

I love the fact that your users can reach you easily without any difficulty on your pre-defined medium , whether that be video, voice, or text! With some much complexity surrounding other well-known tools, having something simple yet effective is a much-needed breath of fresh air!

Cons

The UI in the dashboard could be made a bit more modern. It’s not a deal-breaker but it’ll be nice to have that improved.

Reasons for Switching to 11Sight

A lot more features with a lot more functionality!