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> Reviews of Admin By Request. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Admin By Request is a good fit for you!

Source: https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews

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Admin By Request Reviews

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[Overview](https://www.softwareadvice.com/remote-support/admin-by-request-profile/)

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# Admin By Request Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(61)

4

(7)

3

(1)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.7

Value for money

4.7

Functionality

4.8

* * *

### Pros

"It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators."

"The auditing and report management capabilities are robust and give us granular detail over what actions were taken in the environment."

"It has saved us countless hours of helpdesk time and reduces friction for our users on a daily basis since implementation."

### Cons

"Slow response times for privilege elevation requests or automated workflows are a frequent point of criticism due to lack of automation and off line keys do not work bricking the machine."

"Admin By Request and Teamviewer QuickSupport are sometimes at odds because of UAC prompts popping up that Teamviewer QS can't see when working with a remote user."

"The quote to order process was a bit slow."

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Admin By Request Reviews, Pros and Cons - 2026 Software Advice