--- title: "Admin By Request Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Admin By Request. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Admin By Request is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Machine Learning Software](https://www.softwareadvice.com/machine-learning/) / [Admin By Request](https://www.softwareadvice.com/remote-support/admin-by-request-profile/) / Admin By Request Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/remote-support/admin-by-request-profile/) Reviews [Alternatives](https://www.softwareadvice.com/remote-support/admin-by-request-profile/alternatives/) # Admin By Request User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 69 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 61 reviews (88%) - 4 stars: 7 reviews (10%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators. - The auditing and report management capabilities are robust and give us granular detail over what actions were taken in the environment. - It has saved us countless hours of helpdesk time and reduces friction for our users on a daily basis since implementation. ### Most mentioned cons - Slow response times for privilege elevation requests or automated workflows are a frequent point of criticism due to lack of automation and off line keys do not work bricking the machine. - The quote to order process was a bit slow. - Admin By Request and Teamviewer QuickSupport are sometimes at odds because of UAC prompts popping up that Teamviewer QS can't see when working with a remote user. ## Admin By Request customer reviews Showing reviews 1-25 of 69 (page 1). ### Easiest way to achieve zero-trust on your endpoints - Overall rating: 5/5 - Reviewer: Mick Jagtfelt N. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everything from pre-sales to purchasing and support has been a pleasure. We have in a very short time eliminated all local admin accounts on all endpoints (including the previously fixed ones, used by IT-support). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and fast deployment, great feature set (including mobile apps for admins, break glass accounts, integrated SSO (and MFA), AI approval) its all something we did't have before, and its made our security posture and administration of local admin permissions so much easier. From purchase to fully implemented a total of 2 weeks passed, including testing. #### Cons None i can think of really, it does what it does great. #### Reasons for switching to Admin By Request Features of Admin By Request like support assist, SSO / MFA integration, mobile app and AI approval. --- ### Easy to Use, Works, and Great Customer Support - Overall rating: 5/5 - Reviewer: Scott M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, ABR integrated well, cost was good, and the expectations that we expected were met and exceeded in other areas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use, Works, Customer Support. Everything is very straight forward and well organized. Things work as intended. Customer support is prompt and very knowledgeable #### Cons Could be slightly better on the Mac end, but they are working on it. Currently Mac does not allow teh remote access feature as part of the product, but I know its on their roadmap #### Reasons for choosing Admin By Request Ease of Use and the Cost of the Product itself --- ### Admin By Request Works - Overall rating: 4/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has helped us to not give local admin privileges to users but still allow them to install software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy for the clients to use and request access. #### Cons Sometimes the interface for the console feels a little bulky --- ### A+ product - Overall rating: 5/5 - Reviewer: Antoine R. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The admin portal is very easy to use and your documentation is very clear. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that we can use it offline fits perfectly with some of our use cases #### Cons It doesn't detect automatically every UAC pop-up. For example, if I click on an executable that requires admin rigths, it just prompts me with the UAC and I need to click "Run as Admin" specifically for ABR to be triggered. #### Reasons for choosing Admin By Request IEPM could not process just in time requests. It had to be a pre-approved "rule". --- ### he Best Solution I've Seen Since 2019 - Overall rating: 5/5 - Reviewer: Dom V. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Admin By Request has been highly positive. The 25 free licenses truly allowed us to test the product thoroughly without any pressure. Its setup is straightforward. The sales and technical support teams are exceptional, readily available to answer any queries. This tool has significantly saved time for my Helpdesk in handling installation or configuration requests and has empowered users to be more self-reliant in their installation or settings adjustment requests. All the while, it maintains perfect control over administrative rights #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The simplicity of deployment and configuration stands out with Admin By Request (ABR), alongside its seamless integration with Entra ID. The inclusion of reports and automations powered by machine learning and AI enhances its efficiency. Additionally, the offer of 25 free lifetime licenses is highly appreciated, providing ample time to thoroughly test the product. The software agent is impressively lightweight, minimizing resource consumption. Furthermore, the offline mode proves extremely useful for complex remote support scenarios. #### Cons the interface for creating different policies based on groups could be more intuitive. The user rights management should also be simplified into roles for easier comprehension and application. The server version operates unpredictably at times, indicating a need for improvement. #### Reasons for choosing Admin By Request I chose Admin By Request (ABR) for its unmatched ease of deployment and configuration, allowing for swift and efficient implementation. Its features perfectly meet our needs without being overkill, offering an honest pricing model and a compelling return on investment. --- ### A tool that improves security and makes life easier! - Overall rating: 5/5 - Reviewer: Kevin S. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to buy, easy to use, low pressure sales team. It's amazing to find a tool that does what it's supposed to at a reasonable price! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to setup, so much easier to authorize admin requests than having to remote in and type in credentials. #### Cons The only downside is we didn't implement it years earlier. #### Reasons for choosing Admin By Request AdminByRequest was easy to implement on our own, which meant we learned the tool a lot better than when we pay for an implementation team. --- ### A Must Have Solution in 2024 - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Admin By Request has been in place for over 2 years. It really simplified our IT management, empowered our users to perform their own software updates and software installations for allowed software. It has reduced our IT tickets significantly and overall made us much more secure as an organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of setting it up and the ease of approvals with a variety of approval methods available. We chose to use the Teams Webhook for approval review. Our users didn't even notice they no longer had admin rights, their software just worked and updated! #### Cons The pin code process is tedious to find the machine and enter the PIN. Aside from that, it's an incredible product. #### Reasons for choosing Admin By Request It met our requirements and was better priced. --- ### Loftin - Admin By Request Review - Overall rating: 5/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robust feature set and easy to use, manage, and deploy #### Cons Some bugs, not many now as the bugs I experienced have been addressed and patched. #### Reasons for choosing Admin By Request Price and Feature set. Other solutions were missing QoL features and the price was well over $20k. One solution never reached out to me until after I signed with ABR --- ### Admin By Request - An Excellent PAM Tool - Overall rating: 5/5 - Reviewer: Scott T. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been amazing. Excellent communication with the company, and a great tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and configure. It gives many options for different access by people/groups/computers. #### Cons So far, we have not found anything that we dislike. #### Reasons for switching to Admin By Request The previous product was extremely difficult to use, and very expensive. --- ### Fleet control and no more end-users with admin rights! - Overall rating: 4/5 - Reviewer: Dane M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ABR is very easy to deploy and manage. It gave us tight control over what our users can do on their devices. We have the ability now to approve requests for app installs remotely or to give administrator sessions if someone from the IT team is providing support on the device #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It gave us security control of our fleet and allows us to be sure that our images and SOE stays as it should. #### Cons It is not invoked 100% of the time that we require it. There have been instances such as when a user attempts to install an app from the MacOS App Store, where it prompts for a local administrator username and password as normal rather than opening ABR --- ### Sehr guter Just in Time access - Overall rating: 4/5 - Reviewer: Matthias F. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. bis hierhin sehr gut auch was die collaboration angeht. selbst kleinere Probleme egal auf welcher Seite ob Kunde oder Dienstleister werden sehr professionell und schnell angenommen. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simpel und gut umzusetzen, vergleichsweise schneller support und kundennähe ist extrem gut. Die Response ist sehr schnell und einfach und alles ist extrem gut konfigurierbar. #### Cons leider wären einige granularere Einstellungen sinnvoll die es by default nicht gibt, aber es ist stets möglich mit dem Hersteller zu sprechen und ggf. neue Features zu bekommen. #### Reasons for choosing Admin By Request effeienter und im falle beyond trust günstiger aussserdem ist der adminitrationsaufwand in relation geringer, speziell das break glass featuire ist ein guter und wichtiger aspekt und der cross platform support --- ### Genau das, wonach wir die letzten Jahre gesucht haben ;) - Overall rating: 5/5 - Reviewer: Daniel P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Seit der Implementierung des Produktes, welches sich sehr einfach gestaltete, konnten wir den Angriffsvektor der lokalen Adminrechte auf Client Betriebssystemen extrem reduzieren. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Das Produkt ist sehr flexibel einsatzbar und hilft ungemein das Problem privilegierter Accounts auf Rechnern einzuschränken. #### Cons die Funktion Support Assist funktioniert manchmal nicht einwandfrei, so dass hindert vor allem dem First Level Support an ihrer Tätigkeit. --- ### High quality end-point security management tool that saves IT team lots of time! - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent tool that increased our IT staff productivity when managing end-point user security. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Admin by request has been a game changer for our IT team because we can have granular control on how we manage user elevated privileges. The logging of actions user once we authorize or allow them temporary elevated rights is extremely helpful when there concerns or issues. #### Cons We have not had a single complaint so I don't have any comment about cons. --- ### A must for higher Education - Overall rating: 5/5 - Reviewer: Tamer E. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had a lot of users at the university with local admin rights. There are so many different departments that use different software and are always in need of updates. Having Admin by Request allows us to manage admin rights, and we do it all remotely using the app on phones to grant permission. We recommend Admin by Request to any organization that wants to keep their network secure by denying local admin rights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like most is the flexibility. We are able to use ABR off campus through our cell phones to grant requests. Also the price point for the software is excellent and helps us make the decision to renew every year! #### Cons I know this may sound crazy, but we have yet to see any cons at this point. This could change down the road, but as of now there is not any. --- ### Simple to set-up, easy to use, great reporting - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to set-up and configure vs other platforms for PAM. Effective in managing user's rights while also being flexible in times that it needs to be. Integrations are seamless making it VERY fast to respond to any user requests. #### Cons Nothing to add here, everything has been great. --- ### Privileged Access Management (PAM) mit Admin by Request - Overall rating: 5/5 - Reviewer: Tobias S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Die Fähigkeit, den administrativen Zugriff auf Systeme und Anwendungen zu kontrollieren und zu überwachen, trägt dazu bei, unbefugte Zugriffe und potenzielle Sicherheitsverletzungen zu reduzieren. #### Cons Es gibt Situationen, in denen ein Administrator spontan auf erhöhte Berechtigungen zugreifen muss, um schnell auf eine bestimmte Aufgabe reagieren zu können. Diese sind dann leider nicht immer direkt verfügbar, da Windows hier doch noch weitere Programme startet, die dann nicht unter erhöhten Rechten gestartet wurden. --- ### A Game-Changer for IT Security and User Autonomy: My Experience with Admin By Request - Overall rating: 5/5 - Reviewer: Bobby L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. dmin By Request is more than just a software solution; it's a strategic tool that has empowered our organization to achieve a higher level of security and efficiency. It has alleviated many of the headaches associated with administrative rights management, allowing us to focus on driving our business forward. For any organization looking to enhance their IT security while maintaining user productivity, I cannot recommend Admin By Request highly enough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From the outset, Admin By Request impressed me with its intuitive interface and seamless integration into our existing infrastructure. The software's design prioritizes user experience, making it straightforward for our team to navigate and configure settings without extensive training. This ease of use has significantly reduced the learning curve and allowed us to implement stringent security measures without impacting productivity. #### Cons We did have some issues where it removed the local user on a PC. Working with support, we have remedied the situation. #### Reasons for choosing Admin By Request Ease and simplicity of use. Navigating the fine line between maintaining robust IT security and offering users the autonomy they need to perform their roles effectively has always been a daunting task. That is, until I discovered Admin By Request. This innovative software solution has revolutionized the way our organization manages administrative rights, striking the perfect balance between security and flexibility. --- ### A must need to be security compliant - Overall rating: 5/5 - Reviewer: Sachin P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and set up, definitely fit into our cloud first theory and future design using Intune.Level of customisation, we're able to build our own slack bots and application workflows using the API #### Cons Linux was initially quite clunky during testing phase, however there is increased development around the Linux agent which we're testing currently. --- ### Great PAM Solution - Overall rating: 5/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed to remove local admin rights for users, but still allow them to be able perform administrative tasks. ABR accomplishes this and allows users to perform administrative tasks on demand without being a local administrator. The customer service is great. Not only were they extremely helpful with us implementing this, but they are also very responsive if we have questions about features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to roll out and use. Inexpensive. Great customer support. #### Cons There is really nothing I do not like about this product. --- ### ABR Easy PAM - Overall rating: 5/5 - Reviewer: Kevin v. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to useefficient time useBreak Glass - emergency admin #### Cons Server license cost could be slightly better #### Reasons for choosing Admin By Request Ease of management --- ### Aktuell unabdingbar zur macOS Verwaltung - Overall rating: 5/5 - Reviewer: Timo G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Als Admin leicht zu verwalten, API gibt genug Daten, um ein anständiges Reporting zu erhalten. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nutzerfreundlich, schneller Service, macht macOS-Verwaltung wesentlich einfacher #### Cons Deinstallation der Software, User können ihre macBooks öfters nicht eigenständig zurücksetzen "kein Adminuser gefunden" -> Recovery Mode -> Terminal -> benutzerunfreundlich #### Reasons for choosing Admin By Request s.o. --- ### Review - Overall rating: 4/5 - Reviewer: Markus H. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. No Admin-User needed on the clients. #### Cons Nothing, everything works fine, cause its easy to use. --- ### Useful tool with lots of features - Overall rating: 5/5 - Reviewer: Lily C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ABR does exactly what we need by removing local admin access when installed but allowing the user to request access only when needed. #### Cons Having to install a client on the user's machine. --- ### Excellent product that just works - Overall rating: 5/5 - Reviewer: Mason S. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Admin by Request has been a game changer for our organization's privilege management strategy for our engineering teams. It has saved us countless hours of helpdesk time and reduces friction for our users on a daily basis since implementation. Setup was a breeze compared to other platforms and the free tier really allowed us to validate this solution with our workload before proceeding. The auditing and report management capabilities are robust and give us granular detail over what actions were taken in the environment. This allowed our organization to meet compliance goals much faster than anticipated. I would recommend Admin by Request to anyone looking to streamline privilege management as this software has really checked all the boxes in terms of security, convenience, and auditing capabilities #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Admin by Request was the easiest privilege management software we tested by far to onboard for our team of engineering power users. Setup was intuitive and offered best practice options selected by default but with very granular file and app control options to suit complex elevation scenarios. #### Cons The process to purchase Admin by Request took a bit more time and effort than I would have hoped. The quote to order process was a bit slow. Direct purchase of licenses would have been great but not a deal breaker. #### Reasons for choosing Admin By Request Pricing and ease of implementation were the primary reasons for going with Admin by Request. ABR undercut competitors in both these areas. --- ### Perfect way to give limited admin access to remote users - Overall rating: 5/5 - Reviewer: James E. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to allow remote users with limited connectivity the ability to install/customize software without direct remote admin support. #### Cons On rare occasions, it doesn't work as expected and I must uninstall it, log in as admin, install software, then reinstall AdminByRequest. VERY rare...1% of the time. ## More reviews [Next reviews](https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews/?page=2) --- Admin By Request Reviews, Pros and Cons - 2026 Software Advice