# Admin By Request vs BeyondTrust Remote Support - 2026 Comparison - Software Advice

> Admin By Request vs BeyondTrust Remote Support - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/remote-support/admin-by-request-profile/vs/bomgar

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Admin By Request vs BeyondTrust Remote Support

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Updated June 3, 2026

# Admin By Request vs. BeyondTrust Remote Support: 2026 Comparison

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Updated June 3, 2026

# Admin By Request vs. BeyondTrust Remote Support: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/remote-support/admin-by-request-profile/)

[Admin By Request](https://www.softwareadvice.com/remote-support/admin-by-request-profile/)

4.9

[(69)](https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Admin By Request

Based on 69 reviews

-   Top use case: Privileged Access Management (86%)

94% of users recommend this product

[](https://www.softwareadvice.com/help-desk/bomgar-profile/)

[BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/)

4.6

[(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)

Starting Price

$1995.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Remote Support

Cons:

-   Pricing
-   Performance and Speed

Who uses BeyondTrust Remote Support

Based on 2010 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (24%), Health & Medicine (12%) and Finance & Accounting (9%)
-   Top use cases: Remote Support (16%), Help Desk (9%) and Privileged Access Management (3%)

78% of users recommend this product

[](https://www.softwareadvice.com/remote-support/admin-by-request-profile/)

Admin By Request

4.9

[(69)](https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews/)

[](https://www.softwareadvice.com/help-desk/bomgar-profile/)

BeyondTrust Remote Support

4.6

[(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.9

Based on 69 reviews

Ease of use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.8

4.6

Based on 2,010 reviews

Ease of use

4.5

Value for money

4.4

Customer support

4.5

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 2,079 reviews from Remote Desktop

* * *

Access Controls/Permissions

N/A

Chat/Messaging

N/A

File Sharing

N/A

Real-Time Notifications

N/A

Remote Monitoring & Management

N/A

Access Controls/Permissions

4.6

Chat/Messaging

4.7

File Sharing

4.4

Real-Time Notifications

4.6

Remote Monitoring & Management

4.8

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Microsoft Entra IDNot enough reviews

](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/)[

Microsoft TeamsNot enough reviews

](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[

OktaNot enough reviews

](https://www.softwareadvice.com/risk-management/okta-profile/)

[

Intelligent Service ManagementNot enough reviews

](https://www.softwareadvice.com/change-management/cloud-service-management-profile/)[

AgiloftNot enough reviews

](https://www.softwareadvice.com/crm/agiloft-profile/)[

JIRA Service ManagementNot enough reviews

](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)

## Reviews

* * *

MS

Mason S.Lead IT Systems EngineerMechanical or Industrial Engineering, 51-200 employees

"The auditing and report management capabilities are robust and give us granular detail over what actions were taken in the environment."

May 14, 2026

MS

Mason S.Lead IT Systems EngineerMechanical or Industrial Engineering, 51-200 employees

"The quote to order process was a bit slow."

May 14, 2026

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"All the core functions work and it does provide a lot of extra useful tools for troubleshooting issues."

Apr 24, 2026

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"It is a little on the more expensive side when compared to other vendors and the initial onboarding can be a little confusing."

Apr 24, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Okta vs Admin By Request](https://www.softwareadvice.com/remote-support/admin-by-request-profile/vs/okta/)[Microsoft Entra ID vs Admin By Request](https://www.softwareadvice.com/remote-support/admin-by-request-profile/vs/azure-active-directory/)[TeamViewer ONE vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/teamviewer/)[Zoho Assist vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/zoho-assist/)