AeroAdmin 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

AeroAdmin

4.0

(15)

Pricing

Starting at $90.00 per year

About AeroAdmin

Aeroadmin is an on-premise remote support platform. This solution allows businesses to provide remote support for IT tasks as well as monitor employee activity. Aeroadmin’s contact book feature allows users to store remote computer IDs or IPs, names, and additional information for instant remote access.

Additional features include connecting computers in different LAN behind NAT, monitoring unattended access to remote PCs and servers, AES and RSA encryption, file transfer, a contact book, branding and customization, session reports, clipboard synchronization, system keys transmission, auto-scaling, remote windows locking, remote rebooting, multi-monitors support, screenshots during sessions, auto updating, and a multilingual interface.

Aeroadmin is compatible with Windows, Linux and Mac OS platforms. The platform is available free with limited features for personal use and priced for pro, business and corporate packages.

AeroAdmin Screenshots

AeroAdmin Pricing and Plans

Starting price: $90.00 per year

Free Trial

Free Version

Basic

$90.00

per year

No plan information available

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AeroAdmin Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of AeroAdmin
Authentication
Customizable Branding
Customizable Reports
Employee Activity Monitoring
File Sharing
File Transfer
Monitoring
Multiple User Accounts
Real-Time Monitoring
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update/Installation
Screen Activity Recording
Session Recording
Two-Factor Authentication
Unattended Access
User Management

AeroAdmin User Reviews

Overall Rating

4.0

Ratings Breakdown

53%

27%

13%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

3.1

Functionality

3.7

Jeanette A.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2020

Great product little support

We are happy with the program now that the set up is over. You can reach support easily via chat but they are not terribly helpful once you get them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes it possible to connect to my work computer so I can work at home. We have a network that I need access to so I cannot do my work from my home computer without that access. This makes it possible to do everything I need to do from home.

Cons:

While the set up was not difficult, understanding how to do the set up was and there was next to no support from the software company. They don't offer to help even when you order the corporate package which we did. They did refer me to one youtube video, that was it.

Reasons for choosing AeroAdmin

The pricing

Verified

Reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed September 2022

Easy to use and efficient software for remote work

I used AeroAdmin daily. It is very efficient and very easy to use. The installation is very simple.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Business use Easy download Simple interface Unattended Access File sharing Great price Reliable customer support

Cons:

Limited functionality on Mac running machines.

Reasons for choosing AeroAdmin

I was recommended to use AeroAdmin by a client. It offers a very secure connection. I like the simple installation and the Interface.

Akın O.

Verified reviewer

Computer & Network Security

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2025

1.5 stars out of 5.

I have been using it as a pro version for 1.5 years. Its problems expanded during last year. Support is absolutely minimal. I will switch to another software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its cost is reasonable. Ut offers file transfer option. Professional version can fully control remote computer if its set as a service ar remote system

Cons:

It fails to access remote computers in countries such as Turkey. Its connection is unreliable. It quits often in the middle of a session. Support is minimal. No phone support. Reported errors are not fixed.

Reasons for switching to AeroAdmin

Team Viewer became too expensive for remote support.

Verified

Reviewer

E-Learning

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Free, light and portable remote control system.

Aeroadmin gives the ability to connect and control a computer over the internet for personal and commercial usage for free. I really recommend everyone to the user it once.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Its totally free for commercial and personal use. Sometimes my students need personal assistance as they don't have the same hardware and software. I can quickly solve their problem using a quick session. Everything is super simple and easy to user. The software is portable so my student can delete the software after using it. The control my student has is a lot. They can select what I can control which is a good option.

Cons:

I sometimes it gets disconnect when I am working behind a firewall, but when I use a mobile data connection without firewall it did very well.

Reasons for choosing AeroAdmin

Annoying tos always and for only non commercial usage.

Tony C.

Verified reviewer

Accounting

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed May 2024

Remote User

Ratings Breakdown

Ease of use

Functionality

Pros:

Most things work well. I cannot think of anything useful to fill the required number of characcters

Cons:

Having used it for a period and relying on the logging function to keep an accurate record of my interaction with my clients, I was annoyed when they suddenly discontinued the function. Subsequently it has proved impossible to remove it from some of my client computers and consequently adversely reminds me of the intransigence of the company.

Kristina L.

Verified reviewer

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Horrible Remote Access software - not reliable

This was the worst remote desktop software I've ever used. Support was non existent. I'm looking into how to cancel.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked nothing about the software. It was Horrible

Cons:

The software was archaic on the interface and features - Setup required an EXE file to be downloaded and then run - it showed up on the task tray and thats how you opened it.Supposedly installed a service however remote computers wouldn't reliably respond to connection attempts.Had to physically go to the remote systems to reboot them multiples times a week.Support was abysmal.

Reasons for choosing AeroAdmin

I didn't - I went back to Splashtop

Reasons for switching to AeroAdmin

Cost - Team viewer is expensive

Joseph M.

Verified reviewer

Medical Practice

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed November 2023

AeroAdmin

It has been awesome. I mostly use it to make sure our workstations have updated software. I can do this from home after business hours when the machines are not being use. I try to respect the amount of time connected through the companies servers by using IP addresses when possible, but having ID access when away from our network allows me complete flexibility. And, even though I am using the "free" version, customer support has been helpful when I had a problem, and things were "fixed" quickly. But, I have only ever had two problems, so it is a small sample size. That fact does go to show how stable this software is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Availability and Speed, very few limitations on what remote user can do. Works for 99+% of what I need.

Cons:

Some issues with differing "screen sizes". This is less of an issue when using a high resolution monitor.

Reasons for choosing AeroAdmin

Even the "free" version was allowed to be used with business. And as I noted above, it never failed to load as a service after a re-start of a computer. This is very important when your main use is to do updates that may require a computer restart. Some other software, otherwise very adequate, failed to load automatically after a restart on some machines.

Verified

Reviewer

Retail

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2020

No install, easy to use remote software

Great tool for those that need to help someone else by seeing their screen. It makes supporting someone so much easier and faster.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

You don't need to install anything, just download and run the program on both systems. Those that you are connecting to will read off an ID/PIN that you enter on your end, and then you make the connection to view their screen. Unlike some other programs I've tried, I have found it to work nearly 100% of the time. No network/firewall changes needed.

Cons:

Not so much a con, but if you need more features like file transfer, controlling multiple computers at the same time, etc., you need to opt for a paid version.

Reasons for choosing AeroAdmin

Price and features.

Scott F.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed January 2018

One of the simplest remote access and support applications I've ever used

By switching to AeroAdmin I saved my company hundreds of dollars per year AND added new features like instant push button support (SOS) to my offerings.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

AeroAdmin has one of the easiest to use interfaces I've ever come across. The program itself is very simple and easy to use, and very easy to find the features and settings you are looking to access. You can do almost anything and help anyone with the free version alone, but I opted to go with the corporate version to support the company AND for the additional branding options. They are far less expensive than almost all of their competitors, but they give you all the same features and then some. Their SOS feature is amazing for anyone that wants to give their clients push button access to fast help.

Cons:

Although the software interface is very easy to use, I feel like the program itself is dated. Everything works just fine, and I haven't encountered any errors, however the program just has a Windows XP look and feel to it and needs a facelift. Besides that it is fantastic.

Jamie W.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed June 2018

Easy, Great Value, Great Support

I need to access my personal computer when I travel. I'm away for approximately 60 days per year. This program allows easy access for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was using another vendor, but needed Commercial Use. The competitor's software was as much per month as AeroAdmin is for an entire year! The free version works great, but only allows 12-17 hours per month usage. So, I installed the single computer version. It allows you to choose the resolution so I am able to make the print larger. Working great so far.

Cons:

In a perfect world, the Free Version would allow more usage hours. No real cons yet. I will keep you posted.

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