Ratings & Reviews

Overall Rating

4.58 / 5 (1,374)

4.06 / 5 (178)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

April 9, 2020

March 3, 2020

Pros/Cons

  • Pros

  • I love everything about this software , the contents are great , the features are tremendously helpful to taste . I recommend this software to everyone in the world

  • Great product and easy to use. There was no need to have over complicated software installations or additional steps needed. Very straight forward when using the product. Mobile support was great.

  • Cons

  • I think that the product is very good and works well in our organization but the price is too high.

  • The chat section could be a bit better and the new notification could be better placed. But over all I am a happy camper.

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots