Ratings & Reviews

Overall Rating

4.58 / 5 (1,361)

4.68 / 5 (1,620)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 27, 2020

March 27, 2020

Pros/Cons

  • Pros

  • Great product and easy to use. There was no need to have over complicated software installations or additional steps needed. Very straight forward when using the product. Mobile support was great.

  • It was very easy to get used to this software and it helps a lot for secured support. I recommend it!

  • Cons

  • I think that the product is very good and works well in our organization but the price is too high.

  • The chat section could be a bit better and the new notification could be better placed. But over all I am a happy camper.

  • Pros

  • Easy to use , works instantly , taking over a users in seconds usually , and the toolbox is very useful

  • It is easy to use, setup and administer. Runs smoothly and virtually no downtime. I would recommend it.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • There isn't much to dislike. Occasionally on macs or machines with high resolutions (4k, etc) it can be slow.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots