--- title: "Brosix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Brosix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Brosix is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-support/brosix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / [Brosix](https://www.softwareadvice.com/remote-support/brosix-profile/) / Brosix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/remote-support/brosix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/remote-support/brosix-profile/alternatives/) # Brosix User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 72 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 50 reviews (69%) - 4 stars: 18 reviews (25%) - 3 stars: 3 reviews (4%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - What truly sets Brosix apart is its simplicity and focus. While many modern collaboration tools try to do everything—and often become bloated and inefficient—Brosix excels at what an instant messenger should do: fast, dependable, distraction‑free communication. - It continues to deliver exactly what we need without overcomplicating communication, and it remains a key part of how our team collaborates every day. - It’s reliable enough that we trust it for constant, day‑to‑day communication, whether that’s quick one‑on‑one questions or active group discussions. ### Most mentioned cons - Other tools tend to feel overly complex for simple conversations, introducing unnecessary friction, noise, or distractions. - There are some features we don't use however that not a con but something that we just don't need for our day to day experience. - I didn't find it very easy to cancel some messages. ## Brosix customer reviews Showing reviews 1-25 of 72 (page 1). ### Brosix is Amazing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our agents are able to bounce ideas off of each other which helps lessen the time that it takes to offer an insurance policy to our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is that I am able to communicate with fellow coworkers in another state with extreme ease, files can be shared and screen sharing for those hard to figure out moments. #### Cons What I like least about this software is nothing. #### Vendor response Thank you very much for your review. We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us the inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us. As always, please feel free to get back to us if you need any type of assistance. Have a fabulous day. Replied February 2020 --- ### Great Communication system - Overall rating: 4/5 - Reviewer: Becky G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are able to immediately solve signage issues right away because when someone discovers that there is a problem, we are able to communicate and get the problem fixed right away and this helps our company on so many levels. We are all (as far as I know) very happy with this product. I will recommend it to anyone who is looking for a great way to communicate in a large company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I work for a High End Natural/Conventional Grocery Store and we have multiple stores. I am a graphics Design person and we have other Graphic Design people in our other stores and We use Brosix all day to communicate with each other. We are responsible for all of the signage that customers see, so it's very important to make sure we are all on the same page and Brosix's makes sure that happens! We are able to create a group chat so that we can all have an impute on what's needed to be created. It's like we are all together virtually! Never have had a problem with it that I can't fix or adjust. #### Cons that some times when it updates, it does makes the font's smaller? for some reason. Speaking of fonts size, I do have a hard time figuring out to make the fonts size bigger and maybe a different font. #### Vendor response Thank you very much Becky for your review. Feedbacks with both positive and suggestive information are truly helpful for our team, so that we would know what to pay more attention to. We are happy to hear that you have always been managing to do your job properly with Brosix. It is a purpose of ours to make communication as real as possible with all features that are being provided to our customers. You are able to change text font and size when having a text chat open > Click on the key icon above the text bar > Font > F. As always, please feel free to contact us with any questions and/or needs of assistance. Have a wonderful day! Replied February 2020 --- ### Record - Overall rating: 3/5 - Reviewer: Cassio N. - Verified reviewer: Yes - Industry: Telecommunications - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Easy to use and practical features and beginner friendly #### Cons Conversation history does not record.... #### Vendor response Thank you very much, Cassio for your review. We are happy to hear that you've made good use of Brosix and its features. Please always make sure that your team, including yourself, is using the latest version of Brosix in order to avoid such inconveniences. In case you need any assistance, please feel free to contact our support via email or phone. Have a nice day. Replied February 2020 --- ### Brosix Pros/Cons - Overall rating: 4/5 - Reviewer: Joanna S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love brosix. Apart from the few glitches in the system, it runs smooth the majority of the time. It is a true time saver and makes my job easier. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy and efficient it is to give messages through the office without calling or hunting down my co workers. We can also broadcast messages to certain people which is nice as well. I love the chatroom feature which make is easier and you can inform the people that need to know something about a case without having to message them individually. I like the customizing options as well. It's not too much where it's overwhelming, but just enough to where it makes it easier to identify the users. #### Cons There are some issues but not always. It's usually when an update is available. I wish there was a notice that would go out when an update was available and we could update it that way, kind of like how the apple phone does. But, usually, the program will not work as well and then we know to uninstall and then reinstall the new version. #### Vendor response Thank you very much, Joanna, for your review! We are always delighted to hear both positive and constructive feedback from our clients. Our company's mission has been to provide its customers with secure and reliable enterprise communication, so hearing that Brosix makes your work process easier means that we have been on the right way. We will note your willingness to be notified whenever an update is available and will implement it in our next builds. As always, please feel free to contact us with any questions and needs of assistance. Have a fantastic day! Replied February 2020 --- ### Why you'll Love Brosix - Overall rating: 5/5 - Reviewer: Travis V. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been nothing but great. It is really easy to use and administer. The back end is very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to use and as an administrator you can support it from anywhere. It consistently is upgraded with better features and abilities at no extra cost. You can contact support and they will fix any feasible issue that you have in a short time. #### Cons Wish you could log in more than one device simultaneously. #### Reasons for choosing Brosix After researching everything about other chats, this one seemed to be the easiest to implement into our environment as well being at an outstanding price point. #### Vendor response Thank you very much, Travis, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We provide a 'Multiple Logins' option that can be enabled from the Control Panel > Settings > Options > Multiple Logins. If being enabled, all users in your network can log in from multiple devices simultaneously. If you want to enable or disable the feature for a specific user, go to Users > User Accounts > Choose the specific user > Controls > Multiple Logins. Please always feel free to contact us with any questions and/or needs of assistance. Have a wonderful day. Replied February 2020 --- ### Great secure messaging service with clients for all platforms - Overall rating: 5/5 - Reviewer: Eoin G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed a secure way to communicate sensitive information between users. Brosix allowed us to connect without having to manually setup cumbersome encryption software on top of another piece of software. The multiplatform availability of clients is incredibly helpful allowing us to securely communicate on desktop, mobile phone, laptop, and chromebooks (either as a android app, web browser or as a linux app.) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Brosix is very easy to setup with a downloadable installer specific to our organization. The users can be setup in bulk or one by one. You can send a broadcast message to a specific group of users (team). #### Cons I'd like to see more/varied emoji or the ability to import emojis. #### Reasons for switching to Brosix We needed an easier way to apply security/encryption while maintaining open lines of communication. The easy installation and setup made adoption of the client very helpful. #### Vendor response Thank you very much, Eoin, for the review. The Brosix team is delighted to hear that we have met your needs for a secure communication tool for your organization. We are also happy to announce that we have currently been working on adding more emojis to our platform to provide our customers with the ability to better express themselves. Replied February 2020 --- ### Talk to me... and more - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FreedomProject Academy is an online school. Our teachers are spread out over the world. As the person in charge of supporting them, Brosix is invaluable in the amount of time I save troubleshooting problems. By taking control of their screen, I am able to see what's happening and then click implement solutions. The teachers use Brosix to communicate with the members of their team. It is much more convenient than email. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Brosix goes beyond just messaging by allowing me to share my screen or the other person's screen. As the Technology Support person responsible for helping people all over the world, this is very valuable. #### Cons It will only allow me to log in from one device. I would like to get notifications on my phone and then use my computer to respond. I can't do that without logging out and then in. #### Vendor response Thank you very much, David, for your feedback. It is important for us to know that our customers manage to benefit from Brosix in various situations. We are also happy to hear that you've been having a positive experience with our screen-sharing feature. Our team is now happy to announce that Multiple login is already supported by our new plans - Business and Premium. If enabled, the feature will give you the ability to use Brosix on several devices at the same moment. So we believe that's something that you can take advantage of. As always, please feel free to get back to us if you need any type of assistance. Enjoy your day. Replied February 2020 --- ### Not disruptive like other apps - Overall rating: 5/5 - Reviewer: Robert N. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Simply put, Brosix keeps me connected in a way that’s easy, intuitive, and secure. And that allows me to focus on my work and my clients. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros As a freelancer, I was provided access to the platform by one of my customers. The last thing I wanted was another disruptive messaging app or an overly-complicated software with a steep learning curve. Brosix isn’t that at all. Working remotely, it not only keeps my communication synchronous with the in-house team, but in a way that’s less intrusive or noisy than other apps. And the unlimited size P2P file transfer has been a huge plus. No more hassles sending docs and data via email! #### Cons Brosix doesn’t feature the app integrations as some of the big boys. UX could also be a bit simplistic for some of the techies out there. #### Vendor response Thank you, Robert, for the feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. UI and UX is an every-day effort, because user needs and expectations are constantly changing. With every new release we always consider improving user experience with Brosix. We encourage our customers to contact us with any specific suggestions they believe would be advantageous for them to be included in future versions. Thanks again and have a wonderful day. Replied February 2020 --- ### Brosix - Overall rating: 5/5 - Reviewer: Cristal P. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I overall like the software and would definitely recommend to other businesses #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like the over all software makes it very easy for all of our offices to keep in contact #### Cons Tech support I don't like how you cant communicate directly with someone you have to leave a message and they call back a few days later. it would be better if someone was available right away to fox the issue. #### Vendor response Thank you, Cristal, for your feedback. We are glad to hear that Brosix has benefited your internal communication. We also appreciate the fact that you'd recommend it to other businesses and are truly grateful for that. Our tech support is always ready to assist the client. However, whenever an issue requires taking a more in-depth look, it is advisable for the tech support to contact the developers directly who would best know how to react and what the exact problem is. We turn our calls back as soon as possible with the intention of not taking our customers' time while working towards solving the issue. As always, we welcome any suggestions from our customers and would like to thank you once again for your review. Have a wonderful day. Replied February 2020 --- ### Easy to use and implement - Overall rating: 5/5 - Reviewer: Patrick C. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Brosix is easy to use and easy to set up for employees. We have employees that work from home and it enables us to communicate in real time. #### Cons Some of the features are only available in the Enterprise edition and it would be nice to pay per seat and not for 10 seats if you have 5 employees #### Reasons for choosing Brosix It looked unique and it would fit our business better #### Vendor response Thank you, Patrick, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you manage the process with your remote workers. We have tried to make user licenses purchasing as convenient as possible. With Brosix you pay a price for a user per month with an option to pay annually which significantly reduces the cost. For example, if you have 5 users in you network, you pay just for them. You can later add and/or remove users whenever you decide, which would simply reduce/extend your plan in days, meaning you will not be asked to pay every time you add a person into the network. Your trial will just be reduced in calculated amount of days, or respectively extended if you remove ones. As always, please do not hesitate to contact us with any questions and/or needs of assistance. Have a nice day. Replied February 2020 --- ### Brosix, very easy communication - Overall rating: 5/5 - Reviewer: César G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Brosix has been very satisfactory since I have not had any problems when implementing the tool in my local network #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for the user and the administration is also very easy for the SYSADMIN #### Cons The fact of not being able to use several devices concurrently with the same user #### Reasons for choosing Brosix Price and versatility #### Vendor response Thank you, Cesar, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We would like to inform you that our new Premium plan supports Multiple Login which allows all users in your network to login from multiple devices simultaneously. As always, please feel free to get back to us if you need any type of assistance. Enjoy your day. Replied February 2020 --- ### Brosix is great for a small office! - Overall rating: 4/5 - Reviewer: John T. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great for inter-office communication for help while on the phone with a customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use for instant communication between our team members both when they are on the phone and off #### Cons The tech support for trouble shooting isn't very user friendly #### Reasons for choosing Brosix Cost and functionality #### Vendor response Thank you, John, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We will keep your comment for support helpfulness for future improvements. We would appreciate it if you consider contacting us with any specific suggestions, as customers' honest opinion is always useful. Thank you very much once again. Have a wonderful day. Replied February 2020 --- ### Best Instant Messaging App! - Overall rating: 5/5 - Reviewer: Cynthia M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using this software I am able to set up meetings by figuring out people's availability and coordinating properly. It's also helped me figure out deadlines for projects and assignments because it allows me to communicate effectively and efficiently with my colleagues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the simple and user friendly design of this software. Helps me communicate with colleagues when I can't leave my desk. Would definitely recommend! #### Cons It take a few attempts to set up my account, however I think it was also because the computer I'm using is pretty slow. #### Vendor response Thank you very much Cynthia for your review. What we always aim for is customer satisfaction. To hear that Brosix makes your work day better and less stressful, means that we do our job the right way. We are delighted to know that you make use of most of our enterprise features to improve your daily productivity. Please do not hesitate to contact our support whenever you experience any difficulties, have any questions and/or needs of assistance. The team will be ready to help you. Have a wonderful day. Replied February 2020 --- ### excellent feature to connect with your team! - Overall rating: 5/5 - Reviewer: francis c. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros screen sharing! emojis! it is not tracked through your company so they won't be nosy in your conversations #### Cons sometimes it doesnt save chat history... but its online! #### Vendor response Thank you very much, Francis, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. Please make sure that all your team members, including yourself, are always being on the latest version of Brosix so that you can avoid such frustrations in your work process. Always feel free to contact us in case you have any need for assistance. Replied February 2020 --- ### Best way to communicate with a team - Overall rating: 5/5 - Reviewer: Ami B. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was easy to set up, add users, and download software. We use this to communicate within our 4 agencies. We have had zero issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Brosix is easy to use and train staff on. #### Cons I like everything about the product. It is inexpensive and easy enough for anyone to use. #### Reasons for choosing Brosix It was referred to me by another Allstate Agent #### Vendor response Thank you very much, Ami, for your support. Our team is really happy to hear that you've had a positive experience with Brosix. As always, please feel free to contact us with any suggestions if we can somehow improve the service for our customers. Have a wonderful day. Replied February 2020 --- ### Brosix Review - Overall rating: 4/5 - Reviewer: Jeffy T. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Conversing with the team through the software has been hassle free #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very user friendly and i very easy to use #### Cons More features can be added in the settings for better visual quality of messages #### Vendor response Thank you, Jeffy for your review. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We would like to ensure you that your suggestion will be considered for our next builds. As always, please feel free to contact us with any questions and/or needs of assistance. Replied February 2020 --- ### love it - Overall rating: 5/5 - Reviewer: aaron g. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros hipaa secure. Easy to use. Cost effective. #### Cons No issues that I can think of. Seems fairly flawless. #### Vendor response Thank you, Aaron, for your review. We are delighted to know that Brosix has managed to fit your needs. We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us the inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us. Always feel free to contact us with any needs of assistance. Have a wonderful day. Replied February 2020 --- ### Great system easy to use - Overall rating: 5/5 - Reviewer: MARTIN A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros this system is easy to use i like the simple fact that its always on and alerts me asap #### Cons none i really y dont have any complaints #### Vendor response Thank you, Martin, for the feedback. We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us the inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us. Keep it that way. Have a wonderful day. Replied February 2020 --- ### nice application - Overall rating: 4/5 - Reviewer: Dylan N. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how easy the program is to use. No learning curve #### Cons i have been having issues where the chat history hasnt been saving correctly #### Vendor response Thank you very much Dylan for your review. We are happy to know that you've benefited from Brosix and it's ease of use. Please feel free to contact our support whenever you experience any troubles with the application or in case you need any assistance on working with it. Also, please always make sure that you're using the latest version of Brosix which can be reinstalled from our official website. Have a wonderful day. Replied February 2020 --- ### As a daily user i recommend this software - Overall rating: 5/5 - Reviewer: Arthur T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It fits my needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I like how easy it is to use and find for example my conversation history or to share files. #### Cons Sometimes the conversation history erases itself #### Vendor response Thank you very much, Arthur, for your review. The Brosix Team works hard every day with the only cause to provide a reliable service that teams could use on their daily basis and really help them enjoy the benefits of secure communication. We are happy to hear that Brosix has fit your needs. Also, in order to minimize the chance of experiencing such issues, please make sure that you're always using the latest version of the application. Your opinion means a lot to us so please feel free to contact us every time that you need us. Have a wonderful day. Replied February 2020 --- ### Awesomeness - Overall rating: 5/5 - Reviewer: Paula H. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Goodness! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros interoffice contact and updates on availability of fellow employees #### Cons I do not find anything wrong so far but don't like surveys particularly #### Vendor response Thank you very much Paula for your review. We are happy to hear that you've made good use of Brosix. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We truly appreciate your time sharing your feedback with us. This helps us improve the quality of our service daily, so that it meets our customers' needs. As always, please feel free to contact us with any questions and/or needs of assistance. Have a fantastic day. Replied February 2020 --- ### Communication - Overall rating: 4/5 - Reviewer: Luann H. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Delivery is instant if the person is online. If not, it indicates missed messages when person comes back online #### Cons Inability to print directly from the software. #### Vendor response Thank you Luann for your review. We are delighted to know that you've benefited from Brosix in your daily work communication. We appreciate your comment and will take note of it for our future versions development, as it is of a huge importance for us to know that we satisfy our clients' needs. Have a wonderful day. Replied February 2020 --- ### New to this software - Overall rating: 3/5 - Reviewer: karen b. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Though this is the first time that I have ever used a platform like this work , I have found it is colorful and engaging. #### Cons Hard to just get to the point of sending a message to the office. #### Vendor response Thank you very much, Karen, for your review. We are very happy to have you as a new client. Please always feel free to contact our support via email or phone. The team will be ready to assist you and answer any of your questions. Have a wonderful day. Replied February 2020 --- ### Brosix a nice tool ! - Overall rating: 5/5 - Reviewer: Félix H. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It is easy to install it. It can be used on both computers and mobile devices ! #### Cons Adding contacts can be so hard sometimes #### Reasons for switching to Brosix Skype became overdated and complicated #### Vendor response Thank you very much, Felix, for your review. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. As always, please feel free to contact us with any questions and/or needs of assistance. Have a nice day. Replied February 2020 --- ### Long‑Term, Rock‑Solid Instant Messaging That Outperforms the Rest - Overall rating: 5/5 - Reviewer: Brent F. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We have been using Brosix as our primary internal instant messaging platform since around 2012, and it has been an outstanding part of our daily operations ever since. After more than a decade of consistent use, it remains one of the most reliable and well‑liked tools within our organization. What truly sets Brosix apart is its simplicity and focus. While many modern collaboration tools try to do everything—and often become bloated and inefficient—Brosix excels at what an instant messenger should do: fast, dependable, distraction‑free communication. The interface is clean, intuitive, and easy to navigate, making it accessible to both technical and non‑technical users with virtually no learning curve. Our team uses Brosix constantly throughout the day, both for one‑on‑one conversations and group chats. Conversations are quick to start, easy to follow, and never feel cluttered. It allows us to communicate naturally and efficiently without the overhead that comes with heavier platforms. Over the years, we have evaluated and used other messaging platforms—including Microsoft Teams—and none have matched Brosix for straightforward, reliable instant messaging. Other tools tend to feel overly complex for simple conversations, introducing unnecessary friction, noise, or distractions. In comparison, Brosix feels purpose‑built, lightweight, and consistently dependable. From a user experience perspective, Brosix simply works. It’s rare to find a tool that remains this effective and well‑received by users for so long, which speaks volumes about its design and stability. The fact that our team continues to prefer it—even after exposure to newer, more feature‑heavy platforms—is a strong endorsement in itself. In short: Brosix has proven itself over many years as a trusted, efficient, and user‑friendly instant messaging solution. It continues to deliver exactly what we need without overcomplicating communication, and it remains a key part of how our team collaborates every day. We would confidently recommend it to any organization looking for a clean, effective internal messaging platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like most about Brosix is how effortlessly it enables clear, focused communication without getting in the way. It does exactly what an instant messenger should do—fast, dependable, no distractions—and does it extremely well. The interface is clean and intuitive, so conversations feel natural rather than forced through layers of menus or features we don’t need. It’s reliable enough that we trust it for constant, day‑to‑day communication, whether that’s quick one‑on‑one questions or active group discussions. Brosix stays out of the spotlight while quietly becoming essential, which is why our team continues to genuinely enjoy using it year after year. #### Cons There are some features we don't use however that not a con but something that we just don't need for our day to day experience. #### Reasons for choosing Brosix Brosix is cleaner and easier to use and more cost effective ## More reviews [Next reviews](https://www.softwareadvice.com/remote-support/brosix-profile/reviews/?page=2) --- Brosix Reviews, Pros and Cons - 2026 Software Advice