Ratings & Reviews

Overall Rating

4.40 / 5 (3,999)

4.48 / 5 (123)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 26, 2020

March 25, 2020

Pros/Cons

  • Pros

  • Easy to use and install was quick. Really enjoyed using the software!

  • Very easy to use, user friendly, quality of software is very satisfying

  • Cons

  • Sometimes it's a little hard to hear, and there is a lag in video. but other than that it definitely does it's purpose.

  • The new version has very visible and accessible controls but at times they overshadow portions of the small portions of the screen when presentations are shared.

  • Pros

  • I like that the software is easy to use, the connection is smooth and it has been stable most of the time.

  • I love how easy it is to use. Simply send a link to your user in need and go. It is easy to elevate credentials and the unattended support is awesome

  • Cons

  • The only possible con is that it is a little more expensive than some of the competitors out there, but considering the reliability we have had with it, I cannot complain about that.

  • The only downside I see is the limited phone support capabilities. That is more of an issue with apple being greedy then the software as android support is awesome

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots