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> Reviews of Dameware. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dameware is a good fit for you!

Source: https://www.softwareadvice.com/remote-support/dameware-profile/reviews

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Dameware Reviews

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[Overview](https://www.softwareadvice.com/remote-support/dameware-profile/)

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# Dameware Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(149)

4

(76)

3

(15)

2

(3)

1

(1)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.2

Value for money

4.4

Functionality

4.4

* * *

### Pros

"It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great!"

"Dameware is a Powerful, comprehensive and secure IT support tool with remarkable remote connection capabilities that is easy to use and real value for money."

"It is the best I have used for remote support and IT ticketing"

### Cons

"Had a few issues with it and customer support was responsive."

"Setup Can Be Tricky: The initial setup and configuration can be a bit daunting, especially if you’re dealing with a large network."

"It is not really intuitive to save pc hosts to which I usually connect."

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Dameware Reviews, Pros and Cons - 2026 Software Advice