Ratings & Reviews

Overall Rating

4.57 / 5 (221)

4.07 / 5 (176)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 21, 2020

January 27, 2020

Pros/Cons

  • Pros

  • easy to use, easy to install and configure, light

  • Simple to Use and pretty robust. Never had any issues with it

  • Cons

  • Sometimes it can error out with commands depending on the access that you have, but otherwise is pretty flawless if you have a VPN.

  • Nothing really, the interface could use some updating maybe, it works great but still has that Windows 98 look to it kind of.

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • It can be very complicated to set up, support is good but not over the top, there are a lack of reporting tools compared to what you can automate.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots