dualmon vs Webex

RATING:

4.8

(232)

dualmon has 232 reviews and a rating of 4.84 / 5 stars vs Webex which has 6913 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (232)
4.4 (6913)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 21, 2024
March 21, 2024
Pros/Cons
  • Pros

  • Easy of use and reliability. I have not needed customer support a product works well.
  • Connection is easy and clear. Anytime I have contacted customer service, they were very quick to respond and resolve my issues -- which were usually computer related on our end.
  • Cons

  • If I accidentally shut my computer down before leaving the office, I am unable to access my files, which can be a headache.
  • It's still web based so at times the lag can be unbearable, but this comes with the territory.
Read all user reviews
  • Pros

  • I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.
  • This is a very good software for meetings and it is secure and fast comparing to Zoom and Teams. Their customer support are really great too.
  • Cons

  • If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.
  • The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
Read all user reviews
Pricing Range
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos