--- title: "Electric AI vs ConnectWise Automate - 2026 Comparison - Software Advice" description: "Electric AI vs ConnectWise Automate - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/remote-support/electric-ai-profile/vs/labtech/" page_type: "comparison" language: "en" publication_date: "2026-10-31" --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Electric AI vs ConnectWise Automate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated October 31, 2026 # Electric AI vs. ConnectWise Automate: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated October 31, 2026 # Electric AI vs. ConnectWise Automate: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/remote-support/electric-ai-profile/) [Electric AI](https://www.softwareadvice.com/remote-support/electric-ai-profile/) 3.6 [(24)](https://www.softwareadvice.com/remote-support/electric-ai-profile/reviews/) Starting Price $25.00per month Free trial: Not available Free version: Available Pros: Not enough reviews Cons: Not enough reviews Who uses Electric AI Based on 24 reviews - Top use cases: IT Management (33%), Remote Monitoring and Management (17%) 63% of users recommend this product [](https://www.softwareadvice.com/mobile-device-management/labtech-profile/) [ConnectWise Automate](https://www.softwareadvice.com/mobile-device-management/labtech-profile/) 4.2 [(145)](https://www.softwareadvice.com/mobile-device-management/labtech-profile/reviews/) Starting Price Not provided by vendor Free trial: Not available Free version: Not available Pros: Not enough reviews Cons: Not enough reviews Who uses ConnectWise Automate Based on 145 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (65%) - Top use cases: Managed Service Providers (MSP) (12%), Remote Monitoring and Management (11%) and IT Management (9%) 60% of users recommend this product [](https://www.softwareadvice.com/remote-support/electric-ai-profile/) Electric AI 3.6 [(24)](https://www.softwareadvice.com/remote-support/electric-ai-profile/reviews/) [](https://www.softwareadvice.com/mobile-device-management/labtech-profile/) ConnectWise Automate 4.2 [(145)](https://www.softwareadvice.com/mobile-device-management/labtech-profile/reviews/) + Add product Add product ## Electric AI vs ConnectWise Automate: At a glance * * * Product ratings at a glance | | Electric AI | ConnectWise Automate | | --- | --- | --- | | Overall rating | 3.6
24 reviews | 4.2
145 reviews | | Ease of use | 4.0 | 3.7 | | Value for money | 3.5 | 3.9 | | Functionality | 3.6 | 4.4 | | Customer support | 3.5 | 3.7 | | Ease of deployment | 3.4 | 3.6 | Best in comparison Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 169 reviews from IT Management * * * Access Controls/Permissions 1.5 Backup and Recovery N/A Compliance Management 4.0 Configuration Management N/A Incident Management 3.5 Issue Auditing 4.0 - Ticket Management: 3.1 - Remote Access/Control: 3.0 Access Controls/Permissions N/A Backup and Recovery 2.3 Compliance Management N/A Configuration Management 4.0 Incident Management N/A Issue Auditing N/A - Automatic Patch Deployment: 4.9 - Server Monitoring: 4.8 - Remote Access/Control: 4.6 - IT Asset Management: 4.6 - Alerts/Notifications: 4.6 - Real-Time Monitoring: 4.5 - Dashboard: 4.3 - Inventory Management: 4.2 - Remote Monitoring & Management: 4.1 - Patch Management: 4.1 - For MSPs: 4.0 - Reporting/Analytics: 2.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AsanaNot enough reviews ](https://www.softwareadvice.com/project-management/asana-profile/)[ Autodesk Forma (formerly Autodesk Construction Cloud)Not enough reviews ](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/)[ ConfluenceNot enough reviews ](https://www.softwareadvice.com/project-management/confluence-profile/) - Google Forms - Microsoft Teams - Box - Cisco Meraki - Dashlane for Business - Trello - Canva - Google Calendar - Camtasia - Basecamp - HubSpot CRM - Adobe Analytics - ClickUp - Freshdesk - Microsoft Outlook - Okta - Slack - Google Docs - Adobe Advertising Cloud - Jira [ OpenText Core Endpoint Protection​Not enough reviews ](https://www.softwareadvice.com/cybersecurity/webroot-profile/)[ ScreenConnectNot enough reviews ](https://www.softwareadvice.com/product/390169-ScreenConnect/)[ AuvikNot enough reviews ](https://www.softwareadvice.com/observability/auvik-profile/) - ConnectWise PSA ## Reviews * * * Positive review: PL Pedro L. It Consumer Electronics, 11-50 employees "The software's intuitive interface makes it easy to manage tasks and deadlines." Sep 26, 2024 Negative review: AL Andrew L. SYS Admin Consumer Goods, 201-500 employees "Their support stafff cant even follow BASIC SOPs and they have abysmal network security practices when it comes to remoting into customer environments." Aug 5, 2026 Positive review: AZ Ana Z. It Administrative Consumer Electronics, 11-50 employees "comment"=>"The software's intuitive interface makes it easy to manage tasks and collaborate with team members." Aug 29, 2024 Negative review: VR Verified Reviewer CEO Construction, 11-50 employees "Issues included license over-purchasing, incorrect assignments, and missing security software deployments." Aug 25, 2023 Positive review: Dhananjay S. Resarcher Electrical/Electronic Manufacturing, 51-200 employees "By analyzing data and making predictions, this software has the potential to lower energy costs, increase reliability, and promote sustainability." Mar 2, 2023 Negative review: SM Stuart M. President Marketing and Advertising, 11-50 employees "Their system for managing hardware, Turbine, is a disaster, and their help desk was more or less useless, resulting in my staff managing their IT issues." May 11, 2023 [Read all reviews](https://www.softwareadvice.com/remote-support/electric-ai-profile/reviews/) Positive review: ML Marsha L. Manager Hospitality, 2-10 employees "Connect Wise automate is a powerful platform for managing IT service operations, tickets, projects, contracts, and customer service in one place which helps improve efficiency." Aug 3, 2026 Negative review: PP Peter P. Owner Real Estate, 2-10 employees "The interface can feel complex and sometimes outdated, and configuring advanced workflows may require significant time and expertise." Jun 4, 2026 Positive review: PP Peter P. Owner Real Estate, 2-10 employees "It allows IT teams to monitor, manage, and maintain a large number of devices efficiently through scripting, patch management, remote monitoring, and automated remediation." Jun 4, 2026 Negative review: VR Verified Reviewer Operations Manager Information Technology and Services, 2-10 employees "The platform shows its age and its menus are slow and sometimes unresponsive for periods of time." Sep 26, 2025 Positive review: PP Peter P. Owner Real Estate, 2-10 employees "The platform offers powerful remote monitoring and management capabilities that help streamline IT operations and automate routine tasks." Jun 4, 2026 Negative review: AF Allen F. Director of Information Technology Solutions Computer Software, 11-50 employees "While it did have a MacOS installer, I feel that it really came short to being able to support the operating system." Sep 12, 2025 [Read all reviews](https://www.softwareadvice.com/mobile-device-management/labtech-profile/reviews/) ## Customer support * * * Electric AI Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Not available Phone Support: Available 24/7: Not available Chat: Available ConnectWise Automate Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Available Chat: Available ## Training options * * * Electric AI In Person: Available Live Online: Available Webinars: Not available Documentation: Available Videos: Not available ConnectWise Automate In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Available ## Send this comparison chart to my inbox ## Popular Comparisons * * * [Cove Data Protection vs ConnectWise Automate](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/solarwinds-backup/)[N-central vs ConnectWise Automate](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/solarwinds-n-central/)