This software has made me very proactive and my customers love my response times. They do not have to wait for me to come onsite.

The system was improved where when a customer connects with different browsers, it's very easy for them to start the application. We use it for demo's and support.

It is only for Windows-based machines, and there is no iOS or Android Expert client, which would let me administer my clients from my smartphone or tablet.

There is a lag when connecting, can take a few moments. Takes a few steps to let in the tech.

This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors.

Ease of use for our company and our customers.

I don't like how expensive this program is. It should be cheaper to help fix problems and error on my computer.

The software is easy to use and website integration for customer use.

Easy to use, inexpensive, very reliable, supports multiple remote sessions at once.

My experience is good because the application works fine.

Easy to guide a customer to to a remote session. Nice features in order to assist the slient.

I love being able to easily and quickly log into other computers. I also love unattended access, so my clients don't always have to go to the website and give me a number to connect.

Fixme.it is quick and easy for both me and my clients.

Install is easy and it is safe. I support a lot of the medical community and it being HIPAA compliant is a big plus.

Gets blocked by a couple of either products/firewalls and have been unable to get installed at clients as a result.

I liked this tool, easy to handle, convenient as it is recommended by the IT service personal.

It is easy to use, the file transfer feature is the best I have experienced. It has unattended access, its easy for the clients to connect to without issues.

Overall, I have had a very good experience with Fixme.it, it works great and does everything I need it to do on PC's.

I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.

I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.

I liked it because it has this great feature of integration with other software like google drive.

Love that it's user friendly and was very easy to set up. It is real easy to communicate with other team members.

Slack is refined, clean, and very user friendly. It integrates with many other tools in our stack and always offers a great experience.

The different channels help to keep conversations organized. The fun features make this instant messaging fun and add flair.

When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.

Overall, I'd say that once a company is used to the mechanisms and abilities of slack, it has the potential to do a lot of good. Once comfortable with it, it is quite efficient and enjoyable.

The best thing about Slack is the ease of use and the ability to communicate quickly and effectively across multiple teams/projects.

I love the feature that allows you to pin links to the header of a channel making it easy for others to access certain documents. In addition,  The Slackbot is a great help tool.

It's really useful, practical and easy to use. Great way to communicate and even fun because you can add your own emogi and use giphy.

It is super user friendly and able to navigate through the platform with ease. It has been money well spent and has helped our business flourish.

I recommend it to everyone I know. More people should use it! perhaps invest more on marketing so that it is more popular among crowds.

The best thing about this software is its easy to use and very useful functions. I love being able to select groups to notify or send announcements easy, essentially getting rid of email.

The only thing that I dislike is that I can easily get distracted by the notifications.

What is nice about slack is that you can have multiple channels based on what the communities interests are and that tagging people in messaging is really helpful.

After working in companies that used popular but non ideal instant messaging apps, having a solution as Slack for messaging the team is a lifesaver.

This software is the best source of communication because here are chatting opportunity is always free and reliable.

Allows superb enterprise-level communication. Integrates with other software seamlessly and allows productivity to be maximized.

It has been a great experience, and customer service is helpful and friendly. It is the perfect software to keep in touch given the difficulties of 2020.

Overall it's good, fast and very user friendly once you start using it you will love this app.

Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.

From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.

Super light and easy to use interface. Integration services with Google apps (Calendar, Sheets, etc) are excellent and seamlessly integrated into the conversations.

I love the look and how it is comfortable in the eyes. Functional in all aspects especially the integration with other apps that we use like Time Doctor and Asana.

You can easily confuse groups your in and comment something to the wrong team ( I've done it on many occasions) and confused the heck out of some coworkers.

US Dollar

FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries.


FixMe.IT features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more.


FixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines.


Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session.


The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations.



LongDescription

Whiteboard

Customizable Reports

Access Controls/Permissions

Session Recording

File Transfer

Screen Sharing

Unattended Access

Compliance Management

Two-Factor Authentication

File Sharing

Activity Dashboard

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Summary Reports

Multiple Monitor Access

Drag & Drop

Live Chat

Windows 7

Windows 8

Windows 10

The unlimited subscription license offers complete freedom over the term of your purchase.
Monthly plan: $30/seat/month
Annual plan: $300/seat/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FixMe.IT

Live Online

Documentation

Videos

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.


Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.


Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.


Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.



Commenting/Notes

Milestone Tracking

Messaging

Surveys & Feedback

Meeting Management

Two-Way Audio & Video

Activity Tracking

HIPAA Compliant

Activity/News Feed

Video Chat

SSL Security

Single Sign On

Project Planning/Scheduling

Project Management

Real Time Synchronization

Communication Management

Brainstorming

Call Recording

Calendar Management

Collaboration Tools

Full Text Search

Presentation Streaming

Group Management

Call Routing

Testing/QA Management

Audio / Video Conferencing

Audio Calls

Notes Management

Mobile Access

Real Time Data

Discussions/Forums

Agile Methodologies

Issue Management

Real Time Notifications

Call Conferencing

Workflow Management

Real-time Updates

Video Support

Percent-Complete Tracking

Alerts/Notifications

Traditional Methodologies

Multi-User Collaboration

Time & Expense Tracking

Authentication

Reporting/Project Tracking

Billing & Invoicing

For Sales Teams/Organizations

Team Chat

Interaction Tracking

Two Way Audio & Video

Budget Management

Usage Tracking/Analytics

In-App Training

Prioritization

Video Conferencing

Communications Management

Remote Support

Tagging

Archiving & Retention

Third Party Integrations

Onboarding

Task Management

Document Management

@mentions

Search/Filter

Member Directory

Support Ticket Management

Contact Management

Multi-Channel Communication

Knowledge Base Management

For Small Businesses

Productivity Tools

Real-time Consumer-facing Chat

Slack is available across three premium tiers with pricing based per user per month, outlined below:

Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly)

Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)

Enterprise Grid: contact Slack for custom pricing details

FixMe.IT vs Slack

Popular FixMe.IT Comparisons