This software has made me very proactive and my customers love my response times. They do not have to wait for me to come onsite.

The system was improved where when a customer connects with different browsers, it's very easy for them to start the application. We use it for demo's and support.

It is only for Windows-based machines, and there is no iOS or Android Expert client, which would let me administer my clients from my smartphone or tablet.

There is a lag when connecting, can take a few moments. Takes a few steps to let in the tech.

This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors.

Ease of use for our company and our customers.

I don't like how expensive this program is. It should be cheaper to help fix problems and error on my computer.

The software is easy to use and website integration for customer use.

Easy to use, inexpensive, very reliable, supports multiple remote sessions at once.

My experience is good because the application works fine.

Easy to guide a customer to to a remote session. Nice features in order to assist the slient.

I love being able to easily and quickly log into other computers. I also love unattended access, so my clients don't always have to go to the website and give me a number to connect.

Fixme.it is quick and easy for both me and my clients.

Install is easy and it is safe. I support a lot of the medical community and it being HIPAA compliant is a big plus.

Gets blocked by a couple of either products/firewalls and have been unable to get installed at clients as a result.

I liked this tool, easy to handle, convenient as it is recommended by the IT service personal.

It is easy to use, the file transfer feature is the best I have experienced. It has unattended access, its easy for the clients to connect to without issues.

Overall, I have had a very good experience with Fixme.it, it works great and does everything I need it to do on PC's.

I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.

Interesting feature of Supremo is the ability to customize the interface with your logo and corporate colors.

Refresh connection lost when leave for 2 minutes control.

It's very easy to connect with somebody who is null in personal computers. No installation is required.

It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.

Its simplicity when using it, how well it works and its price.

We mainly use it for remote control with linux equipment. It is excellent and does what it promises.

The best remote desktop , and portable, easy to download.

E-mail problems, formation, and different little problems.

The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.

I like it because it is very light and easy to install. It also has a good price.

Easy to ude, Also for enduser. User interface easy to use.

A very good experience, both in the use of the remote control and the attention received by the technical support. An excellent program that I recommend to all my clients.

TeamViewer does not present this problem. Maybe Supremo needs a mirror server in North America.

Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good.

It is a good and afordable solution to replace Teamviewer.

The interface is not very modern. You don't have support for iPhone or android.

Supremo is responsive, reliable and intuitive to use. It is fully featured with easy access to all features.

We've been using it for at least 4 years, we have encouraged our clients to buy it when professional use is necessary, and we are considering keeping Supremo as our remote support software.

The best experience in remote control ever. One to many, or a few to one.

The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future.

Long-time user of Supremo - very happy with the product.

Supremo offers professional features and high quality at an affordable price.

Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.

SupRemo is an ideal software for network administrators who are dedicated to solving endpoint incidents. It is easy to use and by activating the unattended mode you don't have to need the user.

Great piece of software that does exactly what we need it to do.

We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful.

Overall this apps is recommended. For remote task , remote job because user friendly and easy to use.

Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.

All problems in the company are solved with Supremo. It is an essential tool for us and for daily use.

Sometimes it is difficult to reach the customers behind firewall.

It's easy to use and to add new PCs to its address book.

It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world.

Great remote software, easy to setup and good value.

We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.

The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method.

This is not a uninstall. Supremo does not give the possibility to exchange sound (phone/ loudspeaker).

Easy, quick and friendly tool for remote control and support.

When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.

I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need.

What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price.

Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license.

It's a lot less money than other competitors for a license and it pretty much does the exact same thing.

I have not been able to configure the proxy so that it can be accessed from a private network, but it may be my configuration problem and not the software itself.

This software is perfect for our daily work, we give remote support to most of 100 customers, and all with supremo.

US Dollar

FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries.


FixMe.IT features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more.


FixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines.


Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session.


The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations.



LongDescription

Whiteboard

Customizable Reports

Access Controls/Permissions

Session Recording

File Transfer

Screen Sharing

Unattended Access

Compliance Management

Two-Factor Authentication

File Sharing

Activity Dashboard

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Summary Reports

Multiple Monitor Access

Drag & Drop

Live Chat

SSL Security

Secure Login

Screen Recording

Collaboration Tools

Windows 7

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FixMe.IT

Live Online

Documentation

Videos

Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide.
There are lots of things that help set it apart from the competitors:
Ease of use - no complex configuration or installation 
Security - all connections are encrypted
Flexibility - unlimited installations on unlimited devices
Unattended Access – install to grant access even if no one’s in front the remote machine

Among the software for remote desktop, SupRemo has several advantages. First, it is compatible with the main operating systems like Windows, macOS, Linux (using Wine), Android and iOS. This means you can access PCs from a Mac and vice versa, also using your smartphone or tablet to establish connections. 
To start using SupRemo, you just need to download and save it in the Applications folder on your Mac. The application will then be ready to be executed. 
SupRemo provides secure and encrypted connections, File Manager and Drag&Drop to manage files and folders, unlimited Online Address Book to store your contacts, Chat and also can be installed for unattended access that is a useful feature for those who need to access office machine from their home when the offices are empty.
SupRemo is free for personal and not frequent use. For professionals and companies, it’s probably the most affordable option: licenses start from 6$/mo., can be purchased quarterly or annually and are “portable”. In other words, it will allow you to enjoy the software on an unlimited number of devices: the unique limit is the number of simultaneous connections included in the purchased plan.


File Management

Meeting Management

Remote Printing

Remote Update/Installation

Print Management

Data Import/Export

Remote Monitoring & Management

Server Monitoring

Mobile Access

Performance Metrics

Multi-Channel Communication

Diagnostics Tools

Desktop Virtualization

Backup and Recovery

Third-Party Integrations

Multiple User Accounts

Supremo is free for non-professional and/or non-continuous use and offers a 21-days free trial. 
For professional or continuous use is the most affordable software: its pricing starts at $6.00 per user per month and licenses can be purchased quarterly or annually.
Each license can be activated on an unlimited number of devices and can be used by unlimited users.
Licences can be configured on the basis of the number of remote connections you use and this number is the only constraint on Supremo's plans.


FixMe.IT vs Supremo Remote Desktop

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