All Iperius Remote Reviews
1-25 of 95 Reviews
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Marco
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great support tool
Very positive, it is a tool that we use daily in VPN with our. customers
PROSIperius Remote is an excellent assistance tool: it can be activated very quickly even for less capable users, it allows you to quickly manage remote assistance. Screen sharing allows you to show the user how to run programs correctly. Chat saves endless spelling of complex words. It occupies relatively little bandwidth and allows an easy and effective exchange of files
CONSIn our daily use we have not found any particular defects
Diego
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Cost effective Remote Control Tool
Robust, cheap but cost effective. It has the right features for my organization.
CONSOn some older hardware configuration performaces are not at the top level
Reason for choosing Iperius Remote
Cost and reliability
Reasons for switching to Iperius Remote
Costs
Julen
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
FUNCTIONALITY
2
Reviewed July 2023
V3 better than V4
Nothing at all. It is worse than expected: administration, usabilitiy....
CONSEvolution is very bad. V3 was much better than V4
Reason for choosing Iperius Remote
We got both.
Eva
Information Technology and Services, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Easily Connect and Control Remote Computers with Iperius Remote
Overall, Iperius Remote is an excellent choice for anyone looking for a reliable and user-friendly remote desktop software. It's perfect for both personal and professional use and I highly recommend it.
PROSIperius Remote is a lifesaver for me. The software is incredibly easy to use and I can easily connect to and control my remote computers. The interface is intuitive and the features are well-organized. I can access my remote computers from anywhere and the connection is always stable and fast.
CONSThe only downside I've found so far is that I have some difficulty learning while installing the software. But once you get the hang of it, it's a breeze.
Ralf
Computer Networking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Iperius
it runs without installing, no problems with network
CONSno automatic reboot and connect after rebooting the PC
Valentina
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Iperius Remote Review
Overall, I'd definitely recommend giving it a try. It's got a lot of features that set it apart from other options on the market, and the support team is pretty helpful too.
PROSI've been using Iperius Remote for a while now and I gotta say, it's a pretty solid choice for remote access and support. It's got a ton of features that make it super handy for remote desktop, file transfer, and even remote printing and rebooting. The interface is easy to use and it's pretty reliable, which is a plus.
CONSThe only downside is the price, but if you're in need of a good remote access tool, I think it's worth it.
Isidro
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2021
Works Well
A major advantage is that the software can be started without need for installation.
CONS-The connections hangs often when switching the user on the target system. -The clients can only grouped on the web surface, not within the application. -It isn't possible to administrate the application if it is insalled as a service from an admin user when a user without admin rights is loged on.
marco
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2021
easy software for help desk
very easy to use also for new users, just give them the link for download
PROSeasy to use nothing to install, simply download and run. Nothig to explain to other user about usage
CONSno features to transer files. When you use remote connection with other people it coul be useful to have the possibility to transfer files
Vendor Response
Thank you for the valuable feedback. For greater clarity regarding your cons: the file transfer feature is available in Iperius Remote.
Replied April 2021
salembien
Computer Hardware, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Bien
Good
PROSFacile à mettre en place et d'utilisation
CONSMake it difficult to manage the directory and set up contacts
Reasons for switching to Iperius Remote
to test
Michael
Information Technology and Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2021
bad Video quality no auto scaling
fast and unexpansive Solution to work remote in Covid19 Times
PROSthe price and look and feel of Remote / customize Operator
CONSbad Video quality no auto scaling, pur quality if you do remote sessions to an client with FullHD and look on a screen with 4k
Reason for choosing Iperius Remote
non US based soloution
Reasons for switching to Iperius Remote
TeamViewer was to expansive
Gianluca
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Pientamente soddisfatto del prodotto!
Ci è piaciuta la completezza della soluzione, che ad un costo vantaggioso offre tutti gli strumenti necessari a garantire assistenza in modo professionale e puntuale.
CONSMi piacerebbe ci fosse una ancora maggiore personalizzazione della versione brandizzata del cliente, come la possibilità di inserire nel menu contestuale dell'iconcina nella tray, una o più voci di menu personalizzabili con dei link web per attivare in modalità REST le richieste di assistenza, o la possibilità di lanciare script per l'utente.
Reasons for switching to Iperius Remote
sono tornato a Iperius dopo un periodo con AnyDesk, per il miglior rapporto qualità prezzo e per le migliori logiche di gestione della consolle, che meglio si adattano ai nostri processi.
Claudio
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Iperius Remote in NeoModo
Ottimo prodotto funzionale per le nostre esigenze.
PROSLa semplicità di utilizzo ed il prezzo vantaggioso rispetto ad altri software concorrenti (a volte DECISAMENTE più vantaggioso).
CONSRitengo sia da migliorare la gestione della rubrica.
Reason for choosing Iperius Remote
Lo ritengo più vantaggioso a livello economico.
Reasons for switching to Iperius Remote
Abbiamo deciso di rivendere il prodotto (e tutte le soluzioni Iperius) e quindi lo abbiamo provato anche per le nostre esigenze.
Fabio
Verified reviewer
Judiciary, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Molto soddisfatto
Nel complesso assolutamente ottimo.
PROSIl prodotto è facile da usare e molto completo: ha tutto quello che serve (almeno per il sottoscritto)
CONSL'unica cosa che ho difficoltà ad usare è l'utilizzo della connsessione remota a pc con più di un monitor.
Reasons for switching to Iperius Remote
Perché mi hanno disabilitato il servizio gratuito di colpo, senza nemmeno avvertire, e il loro servizio a pagamento era troppo costoso. E cmq Iperius funziona decisamente meglio.
Matteo
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Iperius Remote il Migliore
Seguire in remoto i miei clienti e dar maggior servizio e assistenza
PROSSemplicità e intuitivo nell utilizzo con la nuova versione ancora di più ottimizzato
CONSNulla con la nuova versione risolto dei piccoli problemi
Reason for choosing Iperius Remote
Bella Grafica e Intuitivo soprattutto assistenza italiana
Pietro
Higher Education, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
molto semplice e versatile
L'utilità maggiore è quella di poter dare assistenza quasi immediatamente, da quando l'ho scoperto non l'ho abbandonato più, molto utile anche la app android
PROSLa funzionalità più utile senza dubbio è la cronologia delle connessioni, molto semplice guidare chi devi assistere da remoto anche se non lo conosce
CONSNon so il motivo ma alcune volte prima di avere una password giusta bisogna fare alcuni tentativi
Reasons for switching to Iperius Remote
Era un po' più complicato per utenti inesperti da assistere da remoto
Stefano
Automotive, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Ottimo prodotto
Buon prodotto. Lo consiglierei.
PROSFacile utilizzo, buona connessione e facilità di trasferimento dei File
CONSNon ho riscontrato nessuna problematica con l'utilizzo del prodotto.
Reasons for switching to Iperius Remote
Difficoltà di connessione
Walter
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Assitenza remota
Valuto molto buono il giudizio complessivo per risolvere problemi da remoto
PROSMolto semplice da installare e utilizzare, molto comodo anche l'accesso non presidiato, l'ultima versione mi sembra anche più veloce. E' diventato uno strumento fondamentale per lavorare e dare servizio di assistenza ai clienti e gestire server e pc da remoto.
CONSIl trasferimento di file non è molto funzionale e abbastanza lento rispetto ad altri programmi di teleassistenza
Reason for choosing Iperius Remote
utilizzavo già altri prodotti iperius e il prezzo
Andrea
Consumer Electronics, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2023
Recensione d'uso per sola teleassistenza
Semplicità d'uso ed economicità della licenza
CONSRimpiango la possibilità di avvio diretto senza installazione e senza alcun passaggio intermedio della versione 3. Mi sarebbe molto utile un eseguibile minimo sullo stile di teamviewer QS da poter far scaricare ai clienti in maniera immediata.Non sempre la connessione risulta stabile e veloce per quanto le ultime versioni abbiano portato notevoli miglioramenti rispetto alla 4.0
Reason for choosing Iperius Remote
Costo della licenza
Yvon
Computer Networking, 2-10 employees
Used weekly for more than 2 years