Ratings & Reviews

Overall Rating

4.76 / 5 (200)

4.40 / 5 (206)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 3, 2020

June 4, 2020

Pros/Cons

  • Pros

  • this tool is very easy for end users and it works really fast.

  • It is very fast and very easy to use. We use it for many years now.

  • Cons

  • I wish the software was a little cheaper but its Worth the Money.

  • nothing, the product is excellent, some minor wishes for the mobile app but nothing seriously upsetting

  • Pros

  • Superior, Best, easy to use, the better, like no other

  • Easy of use, the documentation ton implement the software are really well detailled , great support from the team when you got a small problem.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • Final users can´t reasign tickets, the look and fill can barely change it, but it works quite well for what is designed.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots