About ITarian

ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets administrators remotely scan operating systems and install updates.

ITarian offers remote monitoring and management functionality, which assists professionals with keeping a track of device status, performance and active resources using built-in wizards and a centralized dashboard. Features include remote file access, audit logs, white-label capabilities, file transfer, role-based access and multiple user groups. Additionally, users can handle remote devices, mange processes and browse folders or files across connecte...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of ITarian

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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October 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Fantastic products & Support

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros

Their sandbox/containment software works against all ransomeware, viruses, malware. RMM Function is good does the job and they create scripts you need for anything

Cons

could have snmp monitoring for snmp walks

Reasons for Choosing ITarian

better software/products and support was better

Reasons for Switching to ITarian

Solarwinds was buggy and viper didn't do what we wanted it too. Support was too slow

April 2021

Chris from Exacta Land Surveyors

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

Exacta Review of ITarian

Very good. We will not be moving on from them in the forseeable future.

Pros

Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons

There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Reasons for Choosing ITarian

It was free at the time of implementation and showed us it had everything to offer.

September 2020

MARK from Hastings Mutual

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2020

works exactly as expected

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros

This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons

The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

February 2020

Michael from Hunter IT Tech Group

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great Product, outstanding price

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Reasons for Choosing ITarian

Price largely but that does not take away from the quality of their product

Reasons for Switching to ITarian

wanted a more friendly and intuitive interface

August 2019

Shon from Smart-Fill

Company Size: 201-500 employees

Industry: Wholesale

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2019

Rock solid RMM for FREE

Pros

Loads of features for the free version: Patch management Remote access Mobile device (apple and android) capable Easily deployed

Cons

Lack of multiple AV support, kind of steers you towards their paid product.

Reasons for Switching to ITarian

Cost and value