Ratings & Reviews

Overall Rating

4.07 / 5 (176)

4.69 / 5 (1,599)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

January 27, 2020

February 26, 2020

Pros/Cons

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • It can be very complicated to set up, support is good but not over the top, there are a lack of reporting tools compared to what you can automate.

  • Pros

  • Easy to use , works instantly , taking over a users in seconds usually , and the toolbox is very useful

  • It is easy to use, setup and administer. Runs smoothly and virtually no downtime. I would recommend it.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • The mobile app still needs a lot of work done, however it does the job well when it works both on Android and iOS.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots