# NinjaOne Software Reviews, Demo & Pricing - 2026 > Review of NinjaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/remote-support/ninjarmm-profile --- [Home](https://www.softwareadvice.com/) / [Computer Inventory Software](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/) / NinjaOne Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/ninjarmm-profile/alternatives/) # NinjaOne 2026: Benefits, Features & Pricing Wondering if NinjaOne is right for your organization? Our Computer Inventory Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview NinjaOne 4.7 [(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) Pricing Pricing available upon request ### About NinjaOne NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. ​ NinjaOne adheres to enterprise-grade security standards, including FedRAMP Moderate Rev 5 authorization, SOC 2 certification, ISO 27001 compliance, and GovRAMP certification. The platform operates from a centralized console, enabling IT teams to manage devices, secure endpoints, and automate workflows. Additional features include documentation tools, script automation, and a developer API for customization and extended functionality. Wondering if NinjaOne is right for your organization? Our Computer Inventory Software selection experts can help you in 15 minutes or less. ## NinjaOne User Interface ## Popular NinjaOne Alternatives Main Product NinjaOne 4.7 [(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.61Value for money - 4.67Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1694)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.49Ease of use - 4.54Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $795.00 per year Get Price Alternative Product [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(519)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Available upon request Get Price Alternative Product [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.52Customer support - 4.32Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(483)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Get Price ## NinjaOne Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NinjaOne Features - Features of NinjaOne Access Controls/Permissions Action Management Active Directory Integration Activity Dashboard Activity Monitoring Activity Tracking AI/Machine Learning Alerts/Escalation Alerts/Notifications Analytics Annotations Anomaly Detection Anomaly/Malware Detection Anti Virus API Application Management Application Security App Management Approval Process Control Archiving & Retention Assessment Management Asset Discovery Asset Lifecycle Management Asset Tagging Asset Tracking Audit Management Audit Trail Authentication Automated Containment Automated Responses Automated Routing Automated Scheduling Automatic Backup Automatic Patch Deployment Automatic Scans Automatic User/Device Recognition Availability Management Availability Testing Backup and Recovery Backup Log Backup Scheduling Bandwidth Monitoring Bare-Metal Restore Baseline Manager Behavioral Analytics Billing & Invoicing Bootable Media Creation Build Automation Business Impact Analysis BYOD Management Capacity Management Capacity Planning Change Tracking Chat/Messaging Checklists Client Portal Cloud Backup Collaboration Tools Compliance Management Compliance Tracking Compression Configurable Alerts Configuration Management Continuous Monitoring Contract/License Management Cost Tracking CPU Monitoring Credential Management Customer Database Customer Support Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Dashboard Data Capture and Transfer Data Import/Export Data Management Data Migration Data Recovery Data Replication Data Retention Management Data Security Data Storage Management Data Synchronization Data Visualization Deduplication Deployment Management Device Auto Discovery Device Management Diagnostic Tools Differential Backup Disaster Recovery Disk Image Creation Disk Partitioning Disk Wipe Documentation Management Document Automation Document Capture Document Management Document Storage Downtime Tracking Drag & Drop Duplicate Detection Email Alerts Email Management Email Templates Encryption Endpoint Management Endpoint Protection Enrollments/Onboarding Event Logs External Storage Device Blocking File Encryption File Management File Quarantining File Sharing File Sync File Transfer Firewalls Forms Management For MSPs For the IT sector For Websites FTP Monitoring Full Backup Generative AI Help Desk Management HIPAA Compliant Image Deployment Image Merging Incident Management Incident Response Checklists Incremental Backup Inventory Management IOC Verification IP Address Monitoring Issue Auditing Issue Management Issue Tracking IT Asset Management IT Asset Tracking IT Incident Management IT Reporting Kiosk Mode Knowledge Base Management Knowledge Library Knowledge Management License Management Local Server Options Location Tracking Macros/Templated Responses Mail Server Monitoring Maintenance Management Maintenance Scheduling Mobile Access Mobile Alerts Mobile App Mobile Content Management Mobile Device Management Monitoring Multi-Channel Communication Multi-Device Support Multi-Factor Authentication Multi-Location Monitoring Multi-OS Multiple Format Support Multiple User Accounts Network Analysis Network Monitoring Network Resource Management Network Security Network Wide Management OS Imaging Password Management Patch Management Patch Prioritization Patch Testing Performance Metrics Performance Monitoring Policy Management Prioritization Problem Management Process Management Project Management Ransomware Protection Real-time Alerts Real-Time Analytics Real-Time Chat Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Relationship Mapping Release & Deployment Release Management Remediation Management ## NinjaOne Integrations Bitdefender GravityZone Integration rated 4.5 from 15 reviews IT Glue Integration rated 3.8 from 11 reviews Passportal Integration rated undefined from -1 review ConnectWise PSA Integration rated undefined from -1 review SherpaDesk Integration rated undefined from -1 review Autotask PSA Integration rated undefined from -1 review See all 33 integrations ## NinjaOne User Reviews Overall Rating 4.7 Ratings Breakdown 5 79% 4 18% 3 2% 2 1% 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.7 Functionality 4.5 Blake A. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Reliable RMM That Actually Delivers 5 The thing about NinjaOne is that it’s been that kind of solution where everyone goes about their day because it gets the work done, which is what an RMM should be able to do. The onboarding was a bit of a pain but it got better once things started falling into place. All in all, it's something I would recommend to anyone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NinjaOne has truly made endpoint management easier. The dashboard provides all the information needed, and it does not feel overwhelming at all. Patching and remote access both work effectively, and this may seem simple, but this is something that few products can achieve. It allows us to save a lot of time that would otherwise be wasted on communication. Cons: While the initial configuration and setup process may require some more effort than anticipated, particularly while setting up policies and automation, the documentation is fairly good, though one may have to do a bit of digging at times. Not deal breakers by any means, but something to consider nonetheless. Read More RW Rich W. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 NinjaOne is the RMM for You! 5 I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a game-changer for our small IT team. The platform is incredibly intuitive and easy to navigate compared to our previous RMM. Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours. Alerts are accurate with very few false positives, and their support team has been excellent. Every ticket we’ve opened was resolved quickly. Overall, NinjaOne has significantly improved our efficiency and given us much better visibility and control over our clients’ environments. Highly recommend it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NinjaOne is the Best Value for your Dollar RMM Service out there. The Dashboard is easy to Navigate. Using Ninja saves me hours of time a week. We use it for everything from Fixing issues behind the scenes to Remote Access of Devices. Cons: The honest truth, my one issue is the mobile App functionality, but how much do you expect to be able to do from your Phone. Reasons for switching to NinjaOne Cost was the major reason for our initial switching. Read More WM Will M. Verified reviewer Computer Networking 11-50 employees Used daily for less than 2 years Review source Reviewed March 2026 Best IT management system I have used 5 The whole IT staff here loves NinjaOne. We have looked at and tested a few other management systems and we all agree this is the one Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NinjaOne is a great IT management software. It has worked amazing sinced we deployed it. all the techs love it. Cons: The UI seems a bit dated and could use a refresh but all and all it is not a big deal and still works great Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed May 2026 Everything you need, nothing you dont, that all works reliably and affordably 5 MSPs have a litany of responsibilities in today's online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope can is greatly dynamic from not just client to client but within each clients environment. NinjaOne makes many tasks, especially remote management, patching, and backup a snap! The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered, makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate and markup and propose greater value to clients. A great tool. Seeing the team over at Ninja be in a constant state of development is also a great sign. With regular feature improvements, additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as BitDefender Gravity Zone, and some other 3rd party direct integrations are a literal toggle to setup and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. ### Proposed Corrections 1. \*\*“Our scope can is greatly dynamic”\*\* → “Our scope is greatly dynamic” 2. \*\*“within each clients environment”\*\* → “within each client’s environment” 3. \*\*“Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it” 4. \*\*“BitDefender Gravity Zone”\*\* → “Bitdefender GravityZone” 5. \*\*“3rd party”\*\* → “third-party” 6. \*\*“Its simply a great product”\*\* → “It’s simply a great product” 7. \*\*“doesnt”\*\* → “doesn’t” 8. Added a few commas and periods for readability only. --- MSPs have a litany of responsibilities in today’s online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope is greatly dynamic, not just client to client, but within each client’s environment. NinjaOne makes many tasks, especially remote management, patching, and backup, a snap! The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate markup and propose greater value to clients. A great tool. Seeing the team over at Ninja in a constant state of development is also a great sign. With regular feature improvements and additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. It’s simply a great product that doesn’t get lost in trying to be every single product from every other vendor. It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help get it all back up and running. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NinjaOne makes complex MSP responsibilities much easier to manage, especially with remote monitoring, patching, and backups. Its interface strikes a great balance, powerful and detailed for experienced IT professionals, while still being approachable for newer team members. The platform’s flexible, tiered pricing adds strong value, making it easy to either increase service profitability or pass savings on to clients. Overall it’s a well rounded solution that fits a wide range of IT environments. Cons: I would like to see more integrations. EDR would be great. Otherwise no complaints and we have had great experiences with Ninja. Any issues we have found or ran into, were all user error or interface confusion. All of which were addressed and many things changed for us by Ninja. The Cons are minor. We are glad that integrations are slow to expand because we know that they are making sure new integrations work flawlessly. Thats a good thing. Reasons for choosing NinjaOne We currently have Ninja deployed. We have not decided if we want to migrate. Ninja has served us VERY well. It would be hard to get us to pull away from them. However there are some points that we would like to have under one roof. Ninjas Backup needs to be more granular. Backup of VMs is clunky, and RPO isnt as granular as we would like. No EDR is a consideration as well. Read More TB Tyler B. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed March 2026 NinjaOne will make you the Sensei of your own Dojo 5 I love NinjaOne. This was one of the best decision to move to this platform! The customization and freedom that we have over this tool is fantastic. Compared to it's competitors, it is not as rigid and allows for some very easy use. Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customization that can be done through NinjaOne is endless! This is the absolute all-in-one IT management tool. Their built-in remote access tool (Ninja Remote) and screen monitoring is a welcomed addition over competitors and it functions very well. Set up is very easy and straight forward and can be tailored to how you want it to function, for a multitude of locations, clients, organizations, etc. Their customer support is also top notch. Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources. Cons: Some parts of the tool rely on functionalities/apps, whether you actively use them or not. In order to use custom fields, it needs to have the NinjaOne Documentation app enabled in order to function properly. We do not use their documentation app, so there are fields that sit blank. Reasons for switching to NinjaOne We found that connectwise was too rigid, performance was poor and we had no ability to customize the tool to our needs. Read More NO Nelson O. Verified reviewer Financial Services 201-500 employees Used daily for less than 2 years Review source Reviewed March 2026 Almost perfect 5 NinjaOne RMM provides a very direct and productive IT management experience, particularly for the teams who like simple tools, quick set, up, and trustworthy automation. People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big. The great usability and timely help are very much appreciated aspects and are seen as a means for IT teams to be able to tackle the problems fast and lessen their working hours. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The agent is very light and can be installed effortlessly by Intune or whichever way you like your organization. The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without having to search through menus. Cons: While the limited customization options and complicated policy enforcement can make things a bit confusing, the alerting system and filtering capabilities definitely need to be improved for more effective monitoring. But really, it's not a terrible lineup, it just needs a few adjustments. Reasons for switching to NinjaOne They were not good after they were bought out by ConnectWise Read More TM Tou M. Verified reviewer Real Estate 51-200 employees Used daily for less than 2 years Review source Reviewed April 2026 Powerful, Simple, and Reliable RMM with Excellent Remote Access 5 Overall, NinjaOne is a highly capable and user-friendly RMM platform that strikes a strong balance between simplicity and performance. It excels in core areas like ease of deployment, intuitive interface design, reliable automation, and responsive customer support. These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality. The platform is incredibly easy to deploy and manage, making it accessible even for teams without deep RMM experience. The user interface is clean, intuitive, and responsive, which significantly reduces the learning curve and allows technicians to become productive quickly. remote access is one of its strongest and most practical features, especially for IT teams managing distributed users or multiple endpoints. The platform provides fast, reliable connections that allow technicians to troubleshoot issues in real time without needing to be physically present. Many users highlight how smooth and responsive the remote sessions are, which makes day-to-day support significantly more efficient. Cons: While NinjaOne is a strong platform overall, there are a few areas where it can fall short. One of the most common drawbacks is its reporting capabilities. Although the built-in reports cover basic needs, they can feel somewhat limited in customization and depth, especially for organizations that require highly detailed or client-facing reports. Read More DN David N. Verified reviewer Computer Software 201-500 employees Used weekly for more than 2 years Review source Reviewed April 2026 Really good cost efficient RMM tool for Windows & macOS devices 5 Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices. Patching works well and the device insights is super helpful for troubleshooting issues. It offers a native remote support tool so you can do everything from within the NinjaOne platform. Scheduling automations, tasks, and alerts is a huge plus as well Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Patch management of Windows and macOS devices is really good. It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches. The device management is great as well as it pulls in so much information from the device to help with troubleshoot such as running processes, installed apps, hardware specs, last reboot, activity, etc. It's also great that you can send commands directly to a device in the background. Setting up device monitoring alerts is good. I have alerts to notify me when devices are running low on space or when apps get installed or removed. You can schedule scripts and tasks to run as well. Cons: The UI is borderline what you consider "modern" but its still okay as an admin to navigate and configure stuff. The 3rd party list of natively supported apps could be better. Reasons for choosing NinjaOne It was cheaper and appeared to offer more Read More Daniel G. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed May 2026 The One and Only NinjaRMM 5 I would describe our overall experience with NinjaOne as enlightening. We have yet to find a better solution for our MSP company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NinjaOne has incredible tools and features. Very friendly UI, easy setup with a simple .exe to run. We use this product every day, it is very affordable, allows us to upkeep tickets and remote into client machines. Cons: There is very little to say about NinjaOne that is bad. However, we do experience the occasional issue of the service breaking within the OS. Typically, a very easy fix. Read More et eldho t. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used monthly for free trial Review source Reviewed May 2026 excellent tool 5 Users consistently praise the modern, clean, and easy-to-navigate dashboard. Frequently rated highly for fast response times and helpful engineering staff. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard Cons: The total system filters out alert clutter, enabling teams to target unhealthy endpoints efficiently. Read More Showing 1 - 10 of 293 Reviews [See All Reviews](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) ## NinjaOne Popular Comparisons [ManageEngine Endpoint Central vs NinjaOne](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/349671-ninjarmm/)[SysAid vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/sysaid-it-crm/)[Atera vs NinjaOne](https://www.softwareadvice.com/help-desk/atera-profile/vs/ninjarmm/)[N-central vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/solarwinds-n-central/)[TeamSupport vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/teamsupport/)[Action1 vs NinjaOne](https://www.softwareadvice.com/it-management/action1-profile/vs/ninjarmm/)[PDQ Deploy & Inventory vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/pdq-deploy-and-inventory/)[Pulseway vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/pulseway/)[JumpCloud Directory Platform vs NinjaOne](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/vs/ninjarmm/)[TeamViewer ONE vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/teamviewer/)[Rippling vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/rippling/)[Freshservice vs NinjaOne](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/ninjarmm/)[JIRA Service Management vs NinjaOne](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/ninjarmm/)[ALVAO Service Desk vs NinjaOne](https://www.softwareadvice.com/itsm/alvao-service-desk-profile/vs/ninjarmm/)[N-sight RMM vs NinjaOne](https://www.softwareadvice.com/help-desk/msp-rmm-profile/vs/ninjarmm/) [Compare All Alternatives](https://www.softwareadvice.com/remote-support/ninjarmm-profile/alternatives/) ## Other Top Recommended Computer Inventory Software [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **8** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **5** times [Hector](https://www.softwareadvice.com/help-desk/hector-profile/) **4.7** (6) Recently recommended **4** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (824) Recently recommended **3** times Stuck Between Options? Our experts can help you compare NinjaOne with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice