---
title: "NinjaOne Software Reviews, Demo & Pricing - 2026"
description: "Review of NinjaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/remote-support/ninjarmm-profile/"
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---

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NinjaOne

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Overview

[Reviews](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/ninjarmm-profile/alternatives/)

# NinjaOne Review

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

NinjaOne

4.7

[(298)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Pricing

Pricing available upon request

### About NinjaOne

NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizations of all sizes across industries. The software is deployed cloud-based, so no on-premises infrastructure is required. Core features include remote monitoring and management, automated patch management, endpoint management, remote access, backup, and IT documentation. NinjaOne helps IT teams monitor devices in real time, apply patches automatically to reduce security gaps, and manage endpoints from a single dashboard. The backup feature protects critical data across servers and workstations, while the documentation tools keep IT asset records organized and accessible. Support is available around the clock through live chat, email, and a knowledge base, giving users access to help whenever issues arise. NinjaOne suits businesses looking to consolidate IT tools into one platform, reducing the need to switch between multiple applications. Its ticketing integration and alerting system help teams respond to incidents quickly and keep operations running smoothly.

Do you work for NinjaOne? [Manage this product listing](https://www.g2.com/products/ninjaone/claim_requests/new?auto=true)

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Our Incident Management Software selection experts can help you in 15 minutes or less.

## NinjaOne User Interface

## Popular NinjaOne Alternatives

Main Product

NinjaOne

4.7

[(298)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.60Value for money
-   4.67Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)

4.6

[(1896)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.54Value for money
-   4.47Customer support
-   4.60Functionality

Pricing

Starting at $104.00 per month

Get Price

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[SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.5

[(524)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.53Value for money
-   4.51Customer support
-   4.47Functionality

Pricing

Starting at $89.00 per month

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4.5

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Ratings Breakdown

-   4.64Ease of use
-   4.57Value for money
-   4.52Customer support
-   4.33Functionality

Pricing

Starting at $129.00 per month

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4.9

[(502)](https://www.softwareadvice.com/product/71745-Iru/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.58Value for money
-   4.87Customer support
-   4.63Functionality

Pricing

Available upon request

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4.2

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Ratings Breakdown

-   4.0Ease of use
-   3.93Value for money
-   3.92Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

## NinjaOne Pricing and Plans

Starting price: Connect with an advisor for pricing

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## NinjaOne Features

-   Popular features found in Incident Management
    
    Alerts/Notifications
    
    Audit Trail
    
    Communications Management
    
    Corrective and Preventive Actions (CAPA)
    
    Investigation Management
    
    IT Incident Management
    
    On Call Scheduling
    
    Safety Incident Management
    
    Status Tracking
    
    Ticket Management
    
    Workflow Management
    
-   More features of NinjaOne
    
    Access Controls/Permissions
    
    Action Management
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity Monitoring
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Escalation
    
    Analytics
    
    Annotations
    
    Anomaly Detection
    
    Anomaly/Malware Detection
    
    Anti Virus
    
    API
    
    Application Management
    
    Application Security
    
    App Management
    
    Approval Process Control
    
    Archiving & Retention
    
    Assessment Management
    
    Asset Discovery
    
    Asset Lifecycle Management
    
    Asset Tagging
    
    Asset Tracking
    
    Audit Management
    
    Authentication
    
    Automated Containment
    
    Automated Responses
    
    Automated Routing
    
    Automated Scheduling
    
    Automatic Backup
    
    Automatic Patch Deployment
    
    Automatic Scans
    
    Automatic User/Device Recognition
    
    Availability Management
    
    Availability Testing
    
    Backup and Recovery
    
    Backup Log
    
    Backup Scheduling
    
    Bandwidth Monitoring
    
    Bare-Metal Restore
    
    Baseline Manager
    
    Behavioral Analytics
    
    Billing & Invoicing
    
    Bootable Media Creation
    
    Build Automation
    
    Business Impact Analysis
    
    BYOD Management
    
    Capacity Management
    
    Capacity Planning
    
    Change Tracking
    
    Chat/Messaging
    
    Checklists
    
    Client Portal
    
    Cloud Backup
    
    Collaboration Tools
    
    Compliance Management
    
    Compliance Tracking
    
    Compression
    
    Configurable Alerts
    
    Configuration Management
    
    Continuous Monitoring
    
    Contract/License Management
    
    Cost Tracking
    
    CPU Monitoring
    
    Credential Management
    
    Customer Database
    
    Customer Support
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customization
    
    Dashboard
    
    Data Capture and Transfer
    
    Data Import/Export
    
    Data Management
    
    Data Migration
    
    Data Recovery
    
    Data Replication
    
    Data Retention Management
    
    Data Security
    
    Data Storage Management
    
    Data Synchronization
    
    Data Visualization
    
    Deduplication
    
    Deployment Management
    
    Device Auto Discovery
    
    Device Management
    
    Diagnostic Tools
    
    Differential Backup
    
    Disaster Recovery
    
    Disk Image Creation
    
    Disk Partitioning
    
    Disk Wipe
    
    Documentation Management
    
    Document Automation
    
    Document Capture
    
    Document Management
    
    Document Storage
    
    Downtime Tracking
    
    Drag & Drop
    
    Duplicate Detection
    
    Email Alerts
    
    Email Management
    
    Email Templates
    
    Encryption
    
    Endpoint Management
    
    Endpoint Protection
    
    Enrollments/Onboarding
    
    Event Logs
    
    External Storage Device Blocking
    
    File Encryption
    
    File Management
    
    File Quarantining
    
    File Sharing
    
    File Sync
    
    File Transfer
    
    Firewalls
    
    Forms Management
    
    For MSPs
    
    For the IT sector
    
    For Websites
    
    FTP Monitoring
    
    Full Backup
    
    Generative AI
    
    Help Desk Management
    
    HIPAA Compliant
    
    Image Deployment
    
    Image Merging
    
    Incident Management
    
    Incident Response Checklists
    
    Incremental Backup
    
    Inventory Management
    
    IOC Verification
    
    IP Address Monitoring
    
    Issue Auditing
    
    Issue Management
    
    Issue Tracking
    
    IT Asset Management
    
    IT Asset Tracking
    
    IT Reporting
    
    Kiosk Mode
    
    Knowledge Base Management
    
    Knowledge Library
    
    Knowledge Management
    
    License Management
    
    Local Server Options
    
    Location Tracking
    
    Macros/Templated Responses
    
    Mail Server Monitoring
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Content Management
    
    Mobile Device Management
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Device Support
    
    Multi-Factor Authentication
    
    Multi-Location Monitoring
    
    Multi-OS
    
    Multiple Format Support
    
    Multiple User Accounts
    
    Network Analysis
    
    Network Monitoring
    
    Network Resource Management
    
    Network Security
    
    Network Wide Management
    
    OS Imaging
    
    Password Management
    
    Patch Management
    
    Patch Prioritization
    
    Patch Testing
    
    Performance Metrics
    
    Performance Monitoring
    
    Policy Management
    
    Prioritization
    
    Problem Management
    
    Process Management
    
    Project Management
    
    Ransomware Protection
    
    Real-time Alerts
    
    Real-Time Analytics
    
    Real-Time Chat
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Relationship Mapping
    
    Release & Deployment
    
    Release Management
    
    Remediation Management
    

## NinjaOne Integrations

Bitdefender GravityZone

Integration rated 4.5 from 15 reviews

IT Glue

Integration rated 3.8 from 11 reviews

ConnectWise PSA

Integration rated 3.9 from 10 reviews

SherpaDesk

Integration rated undefined from -1 review

Autotask PSA

Integration rated undefined from -1 review

MSP360 Backup

Integration rated undefined from -1 review

See all 89 integrations

## NinjaOne User Reviews

## NinjaOne customer ratings

- Overall rating: 4.7/5
- Total reviews: 298

### Rating distribution

- 5 stars: 235 reviews (79%)
- 4 stars: 54 reviews (18%)
- 3 stars: 5 reviews (2%)
- 2 stars: 2 reviews (1%)
- 1 star: 2 reviews (1%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.6/5
- Customer support: 4.7/5
- Functionality: 4.5/5

---

### Smoother and cleaner experience than our previous stack

- Overall rating: 5/5
- Reviewer: Bobby A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time managing devices, handling remote support, and staying on top of tickets and deployments. The platform feels modern, reliable, and much more user-friendly. It has helped make our support process more efficient, and it gives us better visibility into the endpoints we manage. There was a learning curve during the transition, but once we got comfortable with it, NinjaOne became a much better fit for how we work.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about NinjaOne is how clean and easy it is to use compared to the Kaseya stack we moved from. We started using NinjaOne in February 2025, and the overall experience has been much smoother for our team. Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day. The interface is straightforward, and it does not feel like we have to fight the system just to get basic tasks done. Customer support has also been solid whenever we have needed help.

#### Cons

There are still a few areas where I think NinjaOne could improve. Some settings and workflows take a little time to get used to, especially when coming from a different stack like Kaseya. There are also a few reporting and automation features that I would like to see become more customizable. Nothing has been a major dealbreaker for us, but there is definitely room for continued improvement as the platform grows.

#### Reasons for switching to NinjaOne

We moved away from Kaseya due to some vendor complications.

---

### Ninja One - The Answer to MSP Issues

- Overall rating: 5/5
- Reviewer: Bradley H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Ninja has been the answer to all our problems as an MSP. Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote Access, Patching, reliability etc.) hence the decision to move. In comes Ninja. Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of their decisions. Every member of the team I've worked with have been golden too (Special shoutout to [sensitive content hidden] for managing our account!).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ninja has changed our business' ability to remotely support our clients with it's speed, reliability and functionalities. Ninja really focuses on the core functions of an RMM tools and has worked with care to perfect the day to day things, and as people in the MSP space know every second counts. On top of this, the account management from [sensitive content hidden] has been superb. She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business. All in all, a fantastic product with fantastic support to go along with it.

#### Cons

So far, I haven't found anything I dislike about the product majorly. A lot of the areas I may have difficulty with are merely just learning curves on my part.

#### Reasons for switching to NinjaOne

Atera failed to meet the minimum standards of what we expected from an RMM solution, and was convoluted unnecessarily at times.

---

### Best IT management system I have used

- Overall rating: 5/5
- Reviewer: Will M.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The whole IT staff here loves NinjaOne. We have looked at and tested a few other management systems and we all agree this is the one

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

NinjaOne is a great IT management software. It has worked amazing sinced we deployed it. all the techs love it.

#### Cons

The UI seems a bit dated and could use a refresh but all and all it is not a big deal and still works great

---

### NinjaOne in Action: Strengths, Weaknesses, and Real-World Results

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, NinjaOne is a good product but has the potential to be better. Its fairly young product in design but should the team listen to feedback, it can be greatly improved. When I customized it for my organization at the time, I had it working closely to where I wanted it and I received great feedback for it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I loved that NinjaOne has both ticketing and RMM built into one product. It was very convenient to be assisting an end users and be able to remote into their device effortlessly from NinjaOne. Also, patch management and remote monitoring was a huge plus.

#### Cons

Because NinjaOne was so new, there were features that I was previously accustomed to in other pieces of software. One feature I used heavily was the round robin feature for ticketing. NinjaOne didn't utilize that as they relied on automation.

#### Reasons for switching to NinjaOne

The company made the switch because the product was old for them and they outgrew what it offered.

---

### Powerful RMM Platform with Excellent Remote Access and Automation Features

- Overall rating: 5/5
- Reviewer: Josh D.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with NinjaOne has been very positive. It strikes a good balance between functionality and ease of use, making it easy to manage devices, deploy changes and provide remote support from a single platform. The strong remote access tools, automation capabilities, alerting and responsive support make it a reliable solution for day-to-day IT operations. While some advanced features could be improved, it's one of the better RMM products I've worked with and is a platform I would happily continue using.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

: NinjaOne offers great value for money and has become one of the better RMM platforms I've used. We use it primarily for device monitoring and management, and it excels when it comes to remote access for both servers and end-user devices. The platform is easy to navigate, making day-to-day administration straightforward, even for larger environments. Deployment of scripts, automations and configuration changes is simple and can be done silently in the background, which saves a huge amount of time. Alerting is reliable and provides good visibility into issues before users report them. Ticket management is well integrated and helps keep support work organised, while customer support is generally very responsive and helpful when issues do arise. The platform also makes it easy to support clients remotely without needing multiple different tools.

#### Cons

While NinjaOne is easy to use, some areas can feel a little too simplified and lack the advanced functionality available in some competing RMM platforms. Certain reporting and customisation options could be more powerful, especially for organisations with complex requirements. Ticketing works well for general support but may not be as feature-rich as dedicated PSA solutions. The user interface is clean and easy to learn, but there are occasional areas where finding specific settings or generating detailed reports takes more effort than expected.

#### Reasons for switching to NinjaOne

Better RMM/remote connection solution in one.

---

### Everything you need, nothing you dont, that all works reliably and affordably

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

MSPs have a litany of responsibilities in today's online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope can is greatly dynamic from not just client to client but within each clients environment. NinjaOne makes many tasks, especially remote management, patching, and backup a snap! The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered, makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate and markup and propose greater value to clients. A great tool. Seeing the team over at Ninja be in a constant state of development is also a great sign. With regular feature improvements, additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as BitDefender Gravity Zone, and some other 3rd party direct integrations are a literal toggle to setup and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. ### Proposed Corrections 1. **“Our scope can is greatly dynamic”** → “Our scope is greatly dynamic” 2. **“within each clients environment”** → “within each client’s environment” 3. **“Tiered and a la carte pricing that is perfectly centered, makes it”** → “Tiered and a la carte pricing that is perfectly centered makes it” 4. **“BitDefender Gravity Zone”** → “Bitdefender GravityZone” 5. **“3rd party”** → “third-party” 6. **“Its simply a great product”** → “It’s simply a great product” 7. **“doesnt”** → “doesn’t” 8. Added a few commas and periods for readability only. --- MSPs have a litany of responsibilities in today’s online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope is greatly dynamic, not just client to client, but within each client’s environment. NinjaOne makes many tasks, especially remote management, patching, and backup, a snap! The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate markup and propose greater value to clients. A great tool. Seeing the team over at Ninja in a constant state of development is also a great sign. With regular feature improvements and additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. It’s simply a great product that doesn’t get lost in trying to be every single product from every other vendor. It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help get it all back up and running.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

NinjaOne makes complex MSP responsibilities much easier to manage, especially with remote monitoring, patching, and backups. Its interface strikes a great balance, powerful and detailed for experienced IT professionals, while still being approachable for newer team members. The platform’s flexible, tiered pricing adds strong value, making it easy to either increase service profitability or pass savings on to clients. Overall it’s a well rounded solution that fits a wide range of IT environments.

#### Cons

I would like to see more integrations. EDR would be great. Otherwise no complaints and we have had great experiences with Ninja. Any issues we have found or ran into, were all user error or interface confusion. All of which were addressed and many things changed for us by Ninja. The Cons are minor. We are glad that integrations are slow to expand because we know that they are making sure new integrations work flawlessly. Thats a good thing.

#### Reasons for choosing NinjaOne

We currently have Ninja deployed. We have not decided if we want to migrate. Ninja has served us VERY well. It would be hard to get us to pull away from them. However there are some points that we would like to have under one roof. Ninjas Backup needs to be more granular. Backup of VMs is clunky, and RPO isnt as granular as we would like. No EDR is a consideration as well.

---

### NinjaOne is the RMM for You!

- Overall rating: 5/5
- Reviewer: Rich W.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a game-changer for our small IT team. The platform is incredibly intuitive and easy to navigate compared to our previous RMM. Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours. Alerts are accurate with very few false positives, and their support team has been excellent. Every ticket we’ve opened was resolved quickly. Overall, NinjaOne has significantly improved our efficiency and given us much better visibility and control over our clients’ environments. Highly recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

NinjaOne is the Best Value for your Dollar RMM Service out there. The Dashboard is easy to Navigate. Using Ninja saves me hours of time a week. We use it for everything from Fixing issues behind the scenes to Remote Access of Devices.

#### Cons

The honest truth, my one issue is the mobile App functionality, but how much do you expect to be able to do from your Phone.

#### Reasons for switching to NinjaOne

Cost was the major reason for our initial switching.

---

### Great RMM tool

- Overall rating: 5/5
- Reviewer: Daniel S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Much less expensive than other RMMs for a great value. Makes deployment of almost any software a breeze with its file transfer scripts.

#### Cons

Truly the only downside to the remote access is that you can't pop out 2 windows for using 2 monitors

#### Reasons for switching to NinjaOne

More features that were easier to use. We were already moving here, AND it cost less

---

### Great up-and-coming RMM

- Overall rating: 5/5
- Reviewer: Isaac G.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

They provide an easy way for our outsourced IT department to handle tickets on our in-house machines.

#### Cons

NinjaOne is a bit expensive, and it's still lacking in some areas compared to other RMMs, but they update often.

---

### Powerful endpoint management Tool

- Overall rating: 4/5
- Reviewer: Toms T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

NinjaOne has been a solid, time-saving tool for our team. Customer support is responsive when needed, and it handles routine monitoring and patching reliably.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

reliable remote access and quick deployment across endpoints. The interface is clean, easy to navigate, and makes daily endpoint management a breeze.

#### Cons

Pricing can be a bit steep for smaller setups, and ticket management could use a few more advanced customization options

---

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## NinjaOne Popular Comparisons

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