# NinjaOne vs TeamSupport - 2026 Comparison - Software Advice

> NinjaOne vs TeamSupport - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/teamsupport

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NinjaOne vs TeamSupport

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Updated June 12, 2026

# NinjaOne vs. TeamSupport: 2026 Comparison

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Updated June 12, 2026

# NinjaOne vs. TeamSupport: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses NinjaOne

Based on 293 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (59%)
-   Top use cases: IT Management (33%), Remote Support (29%)

91% of users recommend this product

[](https://www.softwareadvice.com/crm/teamsupport-profile/)

[TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/)

4.5

[(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)

Starting Price

$29.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Customer Support

Cons:

-   Performance and Speed
-   Reporting

Who uses TeamSupport

Based on 848 reviews

-   Most common industries: IT & Software Development (28%), Health & Medicine (8%) and Finance & Accounting (5%)
-   Top use cases: Customer Support (3%), Help Desk (3%) and Customer Service (3%)

82% of users recommend this product

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

NinjaOne

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

[](https://www.softwareadvice.com/crm/teamsupport-profile/)

TeamSupport

4.5

[(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 293 reviews

Ease of use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

4.5

Based on 848 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.5

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 1,141 reviews from Online Help Desk Software

* * *

Access Controls/Permissions

4.1

Activity Dashboard

N/A

Alerts/Escalation

N/A

Automated Routing

N/A

Collaboration Tools

N/A

Diagnostic Tools

4.7

Access Controls/Permissions

4.3

Activity Dashboard

3.0

Alerts/Escalation

4.6

Automated Routing

4.3

Collaboration Tools

5.0

Diagnostic Tools

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

PassportalNot enough reviews

](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/)[

ConnectWise PSANot enough reviews

](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)[

SherpaDeskNot enough reviews

](https://www.softwareadvice.com/crm/sherpadesk-profile/)

[

Web.comNot enough reviews

](https://www.softwareadvice.com/ecommerce/web-com-profile/)[

NicereplyNot enough reviews

](https://www.softwareadvice.com/survey/nicereply-profile/)[

Meta for BusinessNot enough reviews

](https://www.softwareadvice.com/social-networking/facebook-profile/)

## Reviews

* * *

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"The device management is great as well as it pulls in so much information from the device to help with troubleshoot such as running processes, installed apps, hardware specs, last reboot, activity, etc."

Apr 17, 2026

VR

Verified ReviewerIT Solutions ArchitectInformation Technology and Services, 11-50 employees

"Any issues we have found or ran into, were all user error or interface confusion."

May 6, 2026

Ryan P.Packaging DesignerAlternative Medicine, 51-200 employees

"Given that it supports connectors to CRM systems, chat tools, and other platforms, which is especially useful if your support workflows rely on data flowing between systems."

Feb 16, 2026

SL

Stefan L.Sales ManagerPackage/Freight Delivery, 11-50 employees

"The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters."

Nov 11, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ManageEngine Endpoint Central vs NinjaOne](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/349671-ninjarmm/)[SysAid vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/sysaid-it-crm/)[Salesforce Sales Cloud vs TeamSupport](https://www.softwareadvice.com/compare/2764-Salesforce/vs/2808-teamsupport/)[Zendesk Suite vs TeamSupport](https://www.softwareadvice.com/compare/2808-teamsupport/vs/26892-Zendesk/)