# NinjaOne vs Vivantio - 2026 Comparison - Software Advice

> NinjaOne vs Vivantio - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/vivantio-pro

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NinjaOne vs Vivantio

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Updated June 9, 2026

# NinjaOne vs. Vivantio: 2026 Comparison

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Updated June 9, 2026

# NinjaOne vs. Vivantio: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses NinjaOne

Based on 293 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (59%)
-   Top use cases: IT Management (33%), Remote Support (29%)

91% of users recommend this product

[](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/)

[Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/)

4.3

[(178)](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/)

Starting Price

$49.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Vivantio

Based on 178 reviews

-   Most common industries: IT & Software Development (28%), Finance & Accounting (6%) and Utilities (4%)
-   Top use cases: Help Desk (5%), IT Ticketing Systems (4%) and Service Desk (4%)

71% of users recommend this product

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

NinjaOne

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

[](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/)

Vivantio

4.3

[(178)](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 293 reviews

Ease of use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

4.3

Based on 178 reviews

Ease of use

4.2

Value for money

4.3

Customer support

4.4

Functionality

4.2

## User interface

* * *

## Key features

Features selected based on 471 reviews from IT Management

* * *

Access Controls/Permissions

4.1

Alerts/Escalation

N/A

Automated Routing

N/A

Diagnostic Tools

4.7

File Sharing

5.0

Real-Time Notifications

4.5

Access Controls/Permissions

N/A

Alerts/Escalation

4.0

Automated Routing

4.0

Diagnostic Tools

N/A

File Sharing

N/A

Real-Time Notifications

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

PassportalNot enough reviews

](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/)[

ConnectWise PSANot enough reviews

](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)[

SherpaDeskNot enough reviews

](https://www.softwareadvice.com/crm/sherpadesk-profile/)

[

Microsoft 365Not enough reviews

](https://www.softwareadvice.com/productivity/microsoft-365-profile/)[

SlackNot enough reviews

](https://www.softwareadvice.com/remote-support/slack-profile/)[

GmailNot enough reviews

](https://www.softwareadvice.com/email-marketing/gmail-profile/)

## Reviews

* * *

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"The device management is great as well as it pulls in so much information from the device to help with troubleshoot such as running processes, installed apps, hardware specs, last reboot, activity, etc."

Apr 17, 2026

VR

Verified ReviewerIT Solutions ArchitectInformation Technology and Services, 11-50 employees

"Any issues we have found or ran into, were all user error or interface confusion."

May 6, 2026

LW

Lee W.Service Support ManagerDesign, 51-200 employees

"Excellent tool for keeping all communication with the client and technician in the ticket in case we need to go back and look at responses or timelines."

Sep 13, 2023

BS

Ben S.IT ManagerE-Learning, 51-200 employees

"Reporting tool is fussy and the labels can be confusing."

Sep 14, 2023

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ManageEngine Endpoint Central vs NinjaOne](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/349671-ninjarmm/)[SysAid vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/sysaid-it-crm/)[SysAid vs Vivantio](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/vs/vivantio-pro/)[Atera vs Vivantio](https://www.softwareadvice.com/help-desk/atera-profile/vs/vivantio-pro/)