Ratings & Reviews

Overall Rating

4.69 / 5 (144)

4.47 / 5 (133)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

December 18, 2019

April 28, 2020

Pros/Cons

  • Pros

  • Easy to install. Great support from the team. Integrates well with other products

  • Easy to use, great system, Monitoring and patch management is a breeze

  • Cons

  • Setup was easy however communication for setting up the SSL on the self hosted option was somewhat spotty.

  • Sometimes lacks a bit of polish, but this is a system mostly for IT pros so not a deal breaker.

  • Pros

  • It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.

  • Very easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.

  • Cons

  • I had always thought their interface was a bit tired, and its funny how that can make you feel... but the new design is awesome

  • Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots