About RemotePC

RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time access, which enables organizations to host temporary sessions using a unique access ID and key.

RemotePC comes with white-board capabilities, which allows users to comment, annotate and draw on a common screen in real-time. It offers a host of features such as video conferencing, Augmented Reality (AR)-enabled live video sharing, multiple users, sessions recording, remote reboot, role-based permissions and more. Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and t...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Windows 8, Windows 10

30 Reviews of RemotePC

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(8)

8

3 stars

(4)

4

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

October 2018

Stephen from The Law Office of Stephen P. Shepard, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2018

Affordable, Easy Way to Remotely Manage PCs

RemotePC is a very affordable and easy way to manage a small network of PCs remotely.

Pros

RemotePC is just like TeamViewer, but affordable - especially for a small network. It's easy to use and pretty intuitive. It allows for remote WOL, disable remote input, send remote commands, file transfer, and complete unattended access of a remote PC. Remote PCs may be accessed by web, computer, or mobile app.

Cons

It's hard to find any cons with RemotePC. The WOL feature could be better, but nothing else that I can think of is what I would consider a con.

July 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

RemotePC allows me to work remotely on client machines

I'm an account and need to access my client's accounting records. Some clients use software that isn't online, so I set up a remote connection to their machine. This allows me to access their machine when I need to. This has saved me so much time because I don't have to travel to their location.

Pros

RemotePC gives me the ability to have attended and/or unattended access to client machines (Mac or PC). This is so helpful as I don't have to spend time traveling to a client and I can work late at night or early in the morning.

Cons

Nothing that I've seen yet. It's super simple and does what it should; allows remote access to machines.

November 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

2.0

November 2019

We use this software for one client.

It has been ok, lacking features but it gets me on the computers.

Pros

This product is ok, the remote is clear and the software is mostly stable unless someone closes the app.

Cons

I don't like that I cant see deeper into the machines, User names PC specs, how long a computer has been down for... Etc.

March 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Feature-Rich Software

RemotePC is our go-to when it comes to sessions that are beyond just basic tech support. We can use it not only to provide support, but also to help clients learn specific software techniques, etc. And being able to offer clients recordings of the remote session is like being able to give them a review whenever they need it.

Pros

RemotePC has tons of features. This is one of the reasons we like it. Not only can we provide remote support, but we can also record that remote session and use it later on if we need to refer back to it. We can provide support from just about any internet-connected device, including iPhones and Android devices.

Cons

The only con, if you can call it that, is the fact that so many features take time to learn. But once we realized the potential of the different features, and started implementing them, it started becoming easier and easier to learn them and put them to use.

September 2019

Farhan from Clary Icon

Verified Reviewer

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2019

RemotePC for quick software support

Pros

The software comes with an option of providing and utilizing one time access. This is a very useful features as in most of the cases our customers need support once in a while and they do not have to be charged for this. If you are a small business, this product is a very good value for the money spent.

Cons

Compared to teamviewer and go to assist, this software is slightly slow and lags a bit.