About RemoteToPC

RemoteToPC is a remote access management solution that helps IT organizations of all sizes monitor applications and devices to provide support services and training to clients. The platform comes with a notification system, which assists administrators with receiving email alerts about the usage of CPU, RAM or disk resources. RemoteToPC allows enterprises to analyze device health and establish secure connections with multiple desktops using firewalls. It provides numerous features such as file transfer, remote reboot, user management, simultaneous sessions, multiple devices, unattended access and more. Additionally, professionals can plan, run and manage remote sessions to provide support services to clients. RemoteToPC enables users to launch encrypted sessio...

RemoteToPC Pricing

RemoteToPC offers a free trial for 14 days. Five levels of paid plans are available as annual subscriptions: Basic - 10 remote computers: $99/year Business - 20 remote computers: $179/year Enterprise 1 - 100 remote computers: $299/year Enterprise 2 - 250 remote computers: $549/year Enterprise 3 - 500 remote computers: $899/year

Starting price: 

$99.00 per year

Free trial: 

Available

Free version: 

Not Available

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RemoteToPC command center

RemoteToPC User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 10 reviews

User Profile

Alan G

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2017

Great customer support during the trial and after the sale, both from sales and technical support.

I check in on 50+ machines every morning before the clients arrive to work. Once I started using this solution the time it took to accomplish this morning routine greatly reduced and has worked flawlessly every day. I used to maintain a 2nd remote remote solution on each customer machine, increasing my cost and causing the remote machines to run a backup remote connection. That's no longer necessary saving me money, time and our customer gain machines that are running one less program.

Pros

It works as advertised, now for a month and I use it every day. Only a month? I just left another remote solution that failed on random remote machines every day so RemoteToPC is a very welcome change.

Cons

What's not to like, It Works. Could there be added features, of course but for now given that this software, putting it simply - works I have no complaints.

Laura

Company size: 2-10 employees

Industry: Arts and Crafts

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

August 2021

My got to remote computer viewer

I use RemoteToPC daily. I work in one place and have to do tasks such as remote printing where I need access to an offsite computer. It is easy to work remotely, even with memory heavy apps like Photoshop. Lag is at a minimum. I also like being able to move files between computers, it's faster than moving to a cloud storage and then downloading.

Pros

I have used a few different remote viewers and have found RemoteToPC to be the easiest and most reliable. The interface is very simple to use and I can see all my devices in one place.

Cons

I have not found anything that I have been lacking in this software. It truly covers all my needs.

Jon

Company size: 2-10 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

August 2020

Disappointing End

They were ok , in the early days but recently i had repeated issues and when i attempted to get support for them , they basically were 'short' with me and made out as if i was doing something wrong , rather than investigating my issues properly. A few hours later they responded by e-mail to admit there were some issues with the deployment packages , too late now !!

Pros

It was one of the cheapest options on the market.

Cons

When the programme carried out updates it could 'kick me out' and require me to have to attend the unmanned remote site to restart.

Reasons for switching to RemoteToPC

LogMeIn got extremely over priced for what i wanted from the product.

Response from RemoteToPC

Since you have a unique environment of laptops with lids closed, for a few minutes I thought the problem was due to that, but quickly changed my mind. Very sorry again for thinking it was on your end. We were in the middle of a new version roll-out and I was dealing with partial (and wrong) information on my end for your specific problem that day.

Replied August 2020

Mick

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2016

Amazing alternative for Logmein Central!

This beautifully designed piece of monitoring software performs well and does the monitoring trick almost the same way as some competitors, but for less than a quarter of the price. Installing the software is a piece of cake! You can group your clients, check the heartbeat of your servers (critical system alerts will appear on your mobile or via mail), can do the necessary checks on harddisk space, CPU and memory and you can connect to the remote PC's / Servers within seconds. File transferring is no problem, remote reboot of PC's is 1 press on the button, and the look and feel of the Command Center is great! We are the first in the Netherlands to use this software and we were amazed by the speed of their support after running into some installation problems. They helped us out, even in the weekend and made a whole new version in order to solve our problems. So the customer support is superb!

Pros

Value for money! Simple to install, simple to take over your clients PC, promising monitoring abilities,

Cons

Some other products are a bit faster, when you remote control a PC or server. There should be a possibility to hide a password when installing the software by a deployment rule. It would be nice to auto hide remotetopc and disable the possibility to stop the software from being active.

Laura

Company size: 2-10 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

March 2018

Ongoing monitoring capabilities for IT to continually manage and support small businesses.

I can have a support group monitor within my computers of all employees whether on site or off site. The support team can remote in and fix whatever problems are occurring.

Pros

I like the ability to use a free trial and the ease of use. It's easy to set up and the website is super helpful. There's always a lot of support - whether through helpful screenshots online, or the support team remote logging in to your PC.

Cons

I wish the free trial were longer than 14 days. It's a lot of work to get through any vendor management due diligence especially related to monitoring/ IT. Basically it's hard to get a full-scope feel for how the system will work across the organization within this period so you kind of have to do a trial run on a smaller scale and make a decision to go all-in.

User Profile

Halimatun

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Functionality

out of 5

December 2021

Great feature for remote desktop

Pros

RemoteToPC is offering quite a large option of feature as a remote desktop software. Not only can be use for connecting a desktop remotely, i also can be used for files transferring and remote printing service.

Cons

I have used it for more than a year, and very satisfied with the software. There are some improvement that can be done to make the tools work faster, but it wasn't too pressing.

Anonymous

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2018

Great for group meetings

Pros

Great to get a team of people together to all collaborate on projects especially for construction coordination.

Cons

I dont pay for it because I always get invited to join a meeting but my experience has been great when using.

David

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2018

Remote monitoring made very easy.

It is very fun to use. The installation is very easy, security is top notch and the alerting is very good.

Pros

The thing I like most about this software is the ability to monitor the health of any PC you have access to in the command center.

Justin

Company size: 11-50 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

June 2017

Remote to PC is great because it gives me seamless access with the greatest of ease.

Remote training and individual support has become a breeze!

Pros

Remote to PC has made remote training a breeze and allows me to give individualized support as needed from one easily accessible location.

User Profile

Adrian

Verified reviewer

Company size: 2-10 employees

Industry: Printing

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

February 2019

Refreshing alternative for remote access

I use RemoteToPC so I can remotely access my work computer from home if I have forgotten something. So far my experience has been very positive, functioning on my very slow internet where other products failed.

Pros

I've found that RemoteToPC has worked very well with our very slow office internet connection, where other products were failing and kept getting disconnected.

Cons

So far I have not found anything in this software that I dislike.