LogMeIn Rescue vs Splashtop

RATING:

4.6

(158)

LogMeIn Rescue has 158 reviews and a rating of 4.63 / 5 stars vs Splashtop which has 669 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (158)
4.7 (669)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 12, 2023
March 26, 2024
Pros/Cons
  • Pros

  • The admin console can view all connected sessions, admin user can join any session or monitor any tech. Reporting system is amazing re connected sessions or the techs performance.
  • I'd go to say it's 100% one of the best remote support software money can buy.
  • Cons

  • There are alternatives that are significantly less expense, however, you get what you pay for.
  • There is only a few things that were difficult with the product. My main concern was with the UX.
Read all user reviews
  • Pros

  • I love it because I can wander the classroom, keep a better eye on what my students are doing while going over the notes. My classroom management has improved and the student engagement has improved.
  • Easy to purchase, easy to deploy, easy to use, great price.
  • Cons

  • I had to contact support multiple times to trouble shoot why the software wasn’t working with my surface pro. They cater more to Apple products.
  • Occasionally I have trouble with the remote printing function.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos