Slack vs Smartsheet
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
October 9, 2024
October 6, 2024
Pros/Cons
Pros
- Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.
- A very good tool for effective communication with the different teams, leading to better performance and control over schedules and communication with agents who work from home.
- What i like the most in this software is good in making estimating report of a project. This is so nice and help me so much all the time.
Cons
- When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
- The only thing that I dislike is that I can easily get distracted by the notifications.
- From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.
Pros
- It supports various project management methods, integrates seamlessly with popular tools, and offers impressive automation features that I had never seen before. I find it an excellent software.
- We are able to increase our work agility during our software implementation projects while using this excellent software. Great integrations with other systems.
- With Smartsheet, we are able to automate our projects effectively. I am impressed by the reliability of Smartsheet.
Cons
- The issue is not the software but the person setting it up. It is frustrating to contribute to the poorly designed Smartsheet because of the lead's limited knowledge.
- Someone it is hard to give access to others - but that is user error on our end with the credentials.
- There is a lot to Smarsheets which can be intimidating to new users, and it's not the easiest to pick up with so many options for customization.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
27 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
