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Slack vs TeamViewer Remote

Slack vs TeamViewer Remote

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Overall Rating
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.6 / 5
4.6 / 5
Last Review Written
February 17, 2025
February 14, 2025
Pros/Cons
  • Pros

  • Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.
  • A very good tool for effective communication with the different teams, leading to better performance and control over schedules and communication with agents who work from home.
  • What i like the most in this software is good in making estimating report of a project. This is so nice and help me so much all the time.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
  • From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.
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  • Pros

  • This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.
  • I love when clients have access to this software because it it a great way to have remote meetings and can be accessed on various workstations. Perfect for my hectic schedule and on the go lifestyle.
  • I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
  • Cons

  • Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.
  • There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.
  • Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.
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Pricing Range
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$
$
$
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$
$
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$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos