---
title: "icon"
description: "Reviews of Splashtop. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Splashtop is a good fit for you!"
source_url: "https://www.softwareadvice.com/remote-support/splashtop-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/)

/

[Splashtop](https://www.softwareadvice.com/remote-support/splashtop-profile/)

/

Splashtop Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/remote-support/splashtop-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/remote-support/splashtop-profile/alternatives/)

# Splashtop User Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(582)

4

(119)

3

(21)

2

(10)

1

(2)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.7

Value for money

4.8

Functionality

4.7

* * *

### Pros

"Splashtop has highly proactive and responsive clients support team that offers helps 24/7 so our team do not experience downtime."

"Splashtop is a complete application, I can fully access customer data, obtaining as much information as possible about them, in order to assist them quickly during my shift as remote worker, anywhere I'am at."

"The tool ensures we offer remote assistance quickly so our remote employees do not face any downtime."

### Cons

"I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen."

"I guess the only complaint I would have is that sometime it stops streaming on my client's computer and I need to call and ask them to run it."

"It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. "

* * *

**Weigh the pros and cons with an expert.** Tell an advisor what matters most to you: they'll help you evaluate the pros and cons and narrow down your shortlist.

Narrowing down your options?

Talk to a Remote Desktop advisor for real-time pricing and tailored feature breakdowns.

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

734 results

Sort by

Splashtop Reviews, Pros and Cons - 2026 Software Advice