Ratings & Reviews

Overall Rating

4.52 / 5 (64)

4.58 / 5 (339)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 29, 2020

May 11, 2020

Pros/Cons

  • Pros

  • Ease of use- Set up is a breeze and getting support from anywhere is easy and inexpensive

  • Easy to use and easy to implement (install new remote clients was easy)

  • Cons

  • The software working through the app is sometimes a little less than smooth. It still works well but could see some improvement.

  • The printing functionality is a bit cumbersome. But it works.

  • Pros

  • Set up was easy. It took a few minutes to get used to the platform and where all the buttons are but then it was a breeze. I love it.

  • This software definitely serves its purpose. It is great to track productivity and I love that it has the ability to do a remote session which is often needed and utilized.

  • Cons

  • One-time remote access connections, while fairly easy, can sometimes be confusing when the one receiving support is technically challenged - it can take a little longer to talk them thru the process.

  • The fact that it does not run in its own application window instead of a browser. otherwise excellent

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots