All Supremo Remote Desktop Reviews
1-25 of 440 Reviews
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Alessandro
Verified reviewer
Government Administration, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Same services at lower cost
We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.
PROSCompared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)
CONSCompared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition
Reason for choosing Supremo Remote Desktop
For functionalities and prices
Reasons for switching to Supremo Remote Desktop
Costs
Adrian
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2022
A really good but not perfect Remote Desktop Software
Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.
PROSThe software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)
CONSUnfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.
Reason for choosing Supremo Remote Desktop
The Price-performance ratio and the run as a service feature
Alexander
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2021
Supremo does the job
Solved many problems at customers via this support tool.
PROSInstallation is easy.. Create your own look and feel in minutes.
CONSWaiting for months for an update to support Azerty keyboard from another country. (Working with Qwerty keyboard in home country). Even with map functionality special characters doesn't work.
Reason for choosing Supremo Remote Desktop
cost.
Vendor Response
Hello Alexander, thanks for your review. With the Map Keyword (feature available in the Control panel of the remote toolbar) you can use the Azerty keyboard on the remote machine. Anyway, we are available to provide assistance to your device in case this actually doesn't work on your machines. Feel free to contact us at https://www.supremocontrol.com/contacts/ for further assistance. Kind regards!
Replied May 2021
Balazs
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Supremo Remote Control
We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service.
PROSEasy of use software, contact list, remote printing, file sharing and multiscreen support
CONSNothing. We have very good experience with the product.
Reason for choosing Supremo Remote Desktop
Better price and the same functions which are neccessary for us
Reasons for switching to Supremo Remote Desktop
We have connection issues on some PCs
Fernando
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
The best remote control desktop application
The best remote control desktop application
PROSEasy install and superb features. It solves my 100% remote support service / server monitoring.
CONSDoesn't work with remote sound and perhaps you could improve the screen resolution.
Reason for choosing Supremo Remote Desktop
Features, easy handling and price.
Reasons for switching to Supremo Remote Desktop
At first time, just price (but not only). Right now, features.
Malcolm
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Good for remote working and desk top support
It has helped reduce the support team teklephone times with customers
PROSIf you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.
CONSThe mobile version on a tablet is not easy to scroll down or up
Reason for choosing Supremo Remote Desktop
Recommended by a colleague in a different company
Reasons for switching to Supremo Remote Desktop
The sales and marketing at Teamviewer cannot be trusted.
Martin
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
One of the best remote desktop softwarw
I support about 500 clients and servers.
PROSSimply, I use it on many different clients
CONSSometimes the adressbook is a bit tricky
Reason for choosing Supremo Remote Desktop
Price and the option of easy increase more channels
Marcos
Computer Hardware, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Better then Teamviewer and Cheaper
Works very well, and do what is proposes...
CONSUpdates are sometimes a problem in clients!
Reason for choosing Supremo Remote Desktop
I liked the tests, and the price was fair enough.
Reasons for switching to Supremo Remote Desktop
Price, and the support
Vendor Response
Dear Marcos, thank you for your advice. In order to analyze the problem you highlighted, we kindly invite you to contact us and indicate more details by writing on the online contact form: https://www.supremocontrol.com/contacts/ Best regards
Replied June 2021
Eugenio
Verified reviewer
Computer & Network Security, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
Supremo REVIEW
very satisfactory user experience, it fulfills its function as an economical and simple solution for support and remote desktop.
PROSits ease of use and installation; its low price compared to other similar products
CONSnone at the moment; I believe it has everything you need for any remote desktop and support requirements.
Reason for choosing Supremo Remote Desktop
price
Reasons for switching to Supremo Remote Desktop
price
João
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Supremo Remote review
I use supremo everiday, is the best option quality price
PROSIs easy to use and manage, the interface is great
CONSThe speed and the speed transfering files is slow
Reasons for switching to Supremo Remote Desktop
Price
Russell
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great remote control software
Great piece of software that does exactly what we need it to do.
PROSIt is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.
CONSWhen rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.
Reason for choosing Supremo Remote Desktop
the price again
Reasons for switching to Supremo Remote Desktop
cheaper price
Vendor Response
Dear Russell, the functionality requested is already available for macOS. Our development team will verify the possibility to implement it on Windows. In order to be up to date, you can subscribe to our newsletter (click on the following link to register: https://www.supremocontrol.com/newsletter/ ) Best regards
Replied June 2021
Carlos
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Game changer
We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.
CONSNothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.
Reasons for switching to Supremo Remote Desktop
Ease of use, multiple Tech PCs and price
Constantinos
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2021
Constantinos Review
Excellent experience.
PROSEasy connection with client. Personalisation.
CONSCopy/paste from/ remote station. Easier and faster customer supremo download facilities.
Reason for choosing Supremo Remote Desktop
Personalisation.
Reasons for switching to Supremo Remote Desktop
Price made me switch to supremo but Anydesk is catching up!
Michel
E-Learning, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
My review of Supremo
Very satisfied for what that brings to me in overall
PROSThe ease of use, multi-platform, User friendly
CONSNeed more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices
Reason for choosing Supremo Remote Desktop
Ease of use, cost and personalization (logo)
Reasons for switching to Supremo Remote Desktop
Cost
Vendor Response
Hello, we'd like to inform you that we have just released a new product, Supremo Professional, that offers new advanced features, included Advanced Reports of all incoming and outcoming connections; Inventory of hardware and software of the devices; Remote Management & Device Health Check; and much more. Please have a look at all the news here: https://www.supremocontrol.com/supremo-professional/ About mobile devices, the Supremo Mobile Assiste APP allows to share the remote screen for Android devices. Kind regards
Replied June 2022
Juan Carlos
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
easy and cheaper remote control software
very welll
PROSeasy access and cheaper best software for remote repair
CONSnow on MAC and Android, i can manage all systems with a smartphone
Reason for choosing Supremo Remote Desktop
cheaper and faster
Joan
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Essential Tool
Ease of use, customization with company image, price.
CONSNothing, everything is correct and very well priced.
Joseph
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Long-time user of Supremo - very happy with the product
We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo!
PROSWe use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent.
CONSNo comment here... all good! Supremo does what it should.
Ruben
Computer Hardware, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
Digital Rioja Supremo
Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.
PROSWhat we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price
CONSTo put some downside, perhaps it could be that there is no service or support in Spanish
Reason for choosing Supremo Remote Desktop
Mainly because of its simplicity of use and price
Reasons for switching to Supremo Remote Desktop
We were not satisfied with the price, the support and the internal policy
Eliecer
Computer Hardware, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Eliecer
Is very use to use and very fast to improve
CONSI don't now nothing, is perfect for my daily use.
Reason for choosing Supremo Remote Desktop
Prize and easy to use
Cyril
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Good
E-mail problems, formation, and different little problems.
PROSThe facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !
CONSPossibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.
Reason for choosing Supremo Remote Desktop
For the contact, the support and the price.
Jakub
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Baltic IT review
Supremo offers professional features and high quality at an affordable price.
CONSSpeed of the connection and overall performance could be faster.
Fadi
Investment Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to use
it is a powerful tool to manage remote sessions
PROSStable and updates very frequently which indicates a continues empowering the software
CONSWindows login not working on some windows editions
Vendor Response
Dear Fadi, we did not find the problem you highlighted. In order to better analyze the issue, we kindly ask you to indicate to us the Windows editions where the problem came upon. You can write us directly from the contact form in our website: https://www.supremocontrol.com/contacts/ Best regards
Replied June 2021
Tomi
Information Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
TMRV review
For now very satisfied.
PROSMore or less everything works as advertised...
CONSSometimes not works over IPV6 only networks. Some problems when we try to run Supremo over RDP session.
Reason for choosing Supremo Remote Desktop
Price and support.
Joaquin
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Perfect for remote support
This software is perfect for our daily work, we give remote support to most of 100 customers, and all with supremo
CONSThe software works fine, and we have no problems with this.
Raul
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best remote desktop software
Complete, simple, efficient and really cheap for the capabilities it has compared to the competition.
CONSNone that I have found using it after more than 2 years