TeamViewer Remote

RATING:

4.6

(11426)

About TeamViewer Remote

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise. TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices. The solution uses cloud-ba...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TeamViewer Remote Pricing

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)

Starting price: 

$298.80 per year

Free trial: 

Available

Free version: 

Available

Connect to devices and provide remote support effortlessly.
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TeamViewer Remote Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TeamViewer Remote

1 - 5 of 11,397 Reviews

Harlan

Medical Practice, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2021

Give Support , Get support

User Profile

Vincent

Verified reviewer

Security and Investigations, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed October 2022

Remote assistance, No limits!

TeamViewer is a great choice for IT professionals, mainly in the service delivery and support fields. I do not see myself looking at other remote tools in the near future.

PROS

I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

CONS

I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

Reasons for switching to TeamViewer Remote

Remote support at the start of the pandemic made it apparent there was a lot that was lacking with AnyDesk

Vendor Response

Hi Vincent, We are really pleased to know you have chosen TeamViewer for your remote access solution! Thank you for trusting TeamViewer as a powerful tool for helping you. TeamViewer is backward compatible but not upward compatible. This means that you can connect with your current version to devices that are running the same version as yours or older versions. Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer

Replied December 2022

User Profile

Abayomi

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

TeamViewer Meeting Review: Streamline Communication and Collaboration with Video Conferencing.

It has helped me a lot in my field, in giving remotely giving support to field engineers. It has assisted us to resolve technical issues on time without a need to be physically present at the site. It also helped in conducting real time conference meeting with other engineers in the company.

PROS

The ability to conduct video conferences, remotely access and control devices, diagnose technical issues, and transfer files quickly and securely make TeamViewer Meeting a valuable tool for me as network engineer. This feature ensures that technical issues can be resolved quickly and efficiently, minimizing downtime and enhancing productivity.

CONS

One of the potential downsides of TeamViewer Meeting for me as a network engineer is the dependence on a stable and reliable internet connection for remote access and control. The product's pricing structure may not be affordable for small businesses or individual users.

Reason for choosing TeamViewer Remote

The reasons I chose TeamViewer Meeting over Any Desk was first, TeamViewer Meeting has been in the market for a longer time and has established a reputation for its reliability, security, and performance. And, TeamViewer Meeting offers more advanced features such as remote printing, device access control, and real-time chat, which is useful for my work, which requires specific remote work requirements.

San Naing

Computer & Network Security, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Remote Access and Control Software Review

In the past five years, TeamViewer has been the very first remote software I've used. It is very easy to use for customer remote support like troubleshooting and configuration.

PROS

During the pandemic, this software is very useful remote software for solving the customer complain and configuring the network and system infra. Its display resolution is outstanding.

CONS

The user interface is much more complex compared to other remote software like AnyDesk. Pricey compared to other remote software.

Michael

Financial Services, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Beware, not a company you want to do business with.

PROS

nothing to like at this point, n/a

CONS

Beware, not a company you want to do business with.