Ratings & Reviews

Overall Rating

4.47 / 5 (133)

4.35 / 5 (2,372)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 28, 2020

June 1, 2020

Pros/Cons

  • Pros

  • It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.

  • Very easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.

  • Cons

  • I had always thought their interface was a bit tired, and its funny how that can make you feel... but the new design is awesome

  • Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots