VNC Connect

RATING:

4.5

(144)

About VNC Connect

VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) activity. VNC Connect’s key features include intuitive remote control, cross-platform support, attended and unattended access, file transfer, multilingual support, online team management and virtual desktop management under Linux. Its sessions are encrypted end-to-end using up to 256-bit AES encryption providing multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions. VNC Connect is available in English, French, German, Spanish and Brazilian Portuguese languages. It offers PC to PC, and mobile to PC support across Windows, Mac, Linux, Raspberry Pi, iOS and Android platforms. VNC Connect is avail...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

VNC Connect Pricing

VNC Connect offers a free trial for 14 days, after which users can choose between a Professional or Enterprise package. Pricing scales with functionality, the number of connected devices, and, for Instant Support, the number of technicians required: Professional: Device Access - $3.39 per month per remote computer Instant Support - $16.99 per month per technician Enterprise: Device Access - $4.59 per month per remote computer Instant Support - $33.49 per month per technician Prices exclude local taxes. All plans are billed annually.

Starting price: 

$3.39 per month

Free trial: 

Available

Free version: 

Available

File transfer
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VNC Connect Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for VNC Connect

1 - 5 of 144 Reviews

David

Religious Institutions, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2021

Long-term success

User Profile

Fernando

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Very handy!

It improves my ability to help customers when I'm working at my company's helpdesk because sometimes the user cannot explain exactly what is happening, so when you connect to their computer and see what they are doing, you can get the whole picture. It is also handy when I need help from the IT team, to activate a product or solve any computer problem without the need to go in site. Now that we are living in this pandemic hard time, any remote task is even more valuable.

PROS

I like it because it is very easy to use, you don't need much configuration to get it working. It is easy to install and get it running. You can use it to help your customers when they need to share their screens and show you a problem which is hard to explain, but easy to show.

CONS

Sometimes a firewall rule or a VPN is blocking your customer to share a connection with you, making it harder to get in touch and solve any problem. Maybe a wizard to help the user understand in plain english what is happening and then tell you could be better.

Herman

Broadcast Media, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

VNC Connect Review

Very good

PROS

Help in remote control of the servers without affecting whats on the diaplay.User friendly with security features

CONS

Some security appliance and firewalls cluster VNC as high risk application and automatically drop connections from the internet

Reason for choosing VNC Connect

fairly priced and i have lots of experince using it

Ryan

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed March 2021

Was Good till there was an issue

I had a paid version and when I went to customer support for an issue/bug they directed me to a web url that I had mentioned in my ticket that I had tried. After that they pretty much said oh well and gave up. After that I knew that this was not the product for me or any of my colleagues

PROS

I liked that I could use both the free and paid on one account. The software was good and had an easy time of connecting to my headless servers. The iOS app made it easy to connect from anywhere if I needed to quickly restart a service or something easy

CONS

There was no file transfer and the customer support was horrific

Reason for choosing VNC Connect

Pricing was better for VNC

Mohamed

Information Technology and Services, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2023

VNC remote access

with VNC no need to carry with you your computer if you want to access for support some one or solving technical issue with your work you just access from another pc or your phone its easy and useful just make sure your server is ON and accessed to internet

PROS

it can be used from pc or mobile easy to use not complexaccess is fast and better than others

CONS

there is no version for android TV not supported by OTP

Reasons for switching to VNC Connect

VNC is the best; every tool on vnc are useful, other software complicated, also vnc is allow you to access using your email directly no need to use any unique ID