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Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Wayk Now
Wayk Now is a remote support solution that helps businesses manage passwords and secure access to critical assets. Key features include two-factor authentication, data sources, multiple vaults and user administration.
Designed for businesses of all sizes, Wayk Now comes with a desktop manager, which enables users to prevent remote security attacks and insider threats. The product's password vault allows enterprises to handle privileged accounts and sharing of administrative passwords. Additionally, its connection management solution helps organizations automate secured/direct launches and sessions sharing.
Other features of Wayk Now include audit trails, activity logging, real-time connections and role-based access contr...
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Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2018
Simon David from Groupe ISM inc.
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Devolutions as a great of professionnals to help protect our passwords
Added security for my clients.
Pros
You can prevent different level of technician from seeing passwords but still connect to the different environments.
Cons
We have to use RDP or SSH or third party connections/protocols to establish session with clients.
August 2018
Guido from GMalato
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
4.0
August 2018
Wayk Now Is Up To The Task
Wayk Now has evolved a lot since its first release and its current feature set allowed us completely replace other remote control solutions.
Pros
Wayk Now is very easy to download, install and run, and as We use remote control solutions mostly for end-user support, those are very important characteristics. Sessions run smoothly, with no delays or lags, delivering a very good experience.
Cons
In a few occasions, connections to remote computers over the Internet required more than one attempt to complete.
June 2019
Jon from Kenai Peninsula College
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
June 2019
Great system when you have the paid version
It helps me to reach my computer or a client PC from home or the office and I don't have to travel to each machine.
Pros
It is really easy to get setup. If you plan to support someone for a distance and do it often. You can walk them through the two or three windows to install and begin to support them remotely.
Cons
The system does seem to cost alot for a small group and it requires a yearly subscription. But with those the system has alot of features.
May 2018
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Ready in seconds, no installation required, easy and user friendly UI, multiple monitor support
possibility for fast user support, the user has a simply and a easy to use UI, not overloaded with functions that you didn`t need, more performant as other softwares
Pros
It can be run with just the .exe file or you can install (and of course deploy) with a .msi package. Additionally it is possible to connect from IOS and Android to the Windows system. Connections over the Internet works smooth as to clients on the local network. Additional should be also mentioned the "Prompt for Permission" and the "TLS Encryption" feature
Cons
At the moment the Applications is only available in English and French - I hope some other languages would be come soon For me personally the function to show all monitors at once (if you connected to a client with multiple monitors) is missing
December 2018
Anonymous
Company Size: 2-10 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Smooth UI, fast and user friendly - perfect for remote support
We searched for a small and user friendly tool to support end users. Ready in seconds and can be used without an installation - Just open the executable and you're ready!
Pros
-) Clean and smooth user interface -) different authentication modes -) connection over LAN and WAN -) Free & Enterprise Version -) mobile Apps available
Cons
Honestly I can't say a word aout con's because, if you have a point and ask for it on the support channels, the whole support team has a open ear for your suggestions and try their best to statisfy their customers