Devolutions as a great of professionnals to help protect our passwords

Added security for my clients.

Pros

You can prevent different level of technician from seeing passwords but still connect to the different environments.

Cons

We have to use RDP or SSH or third party connections/protocols to establish session with clients.

Wayk Now Is Up To The Task

Wayk Now has evolved a lot since its first release and its current feature set allowed us completely replace other remote control solutions.

Pros

Wayk Now is very easy to download, install and run, and as We use remote control solutions mostly for end-user support, those are very important characteristics. Sessions run smoothly, with no delays or lags, delivering a very good experience.

Cons

In a few occasions, connections to remote computers over the Internet required more than one attempt to complete.

Great system when you have the paid version

It helps me to reach my computer or a client PC from home or the office and I don't have to travel to each machine.

Pros

It is really easy to get setup. If you plan to support someone for a distance and do it often. You can walk them through the two or three windows to install and begin to support them remotely.

Cons

The system does seem to cost alot for a small group and it requires a yearly subscription. But with those the system has alot of features.

Ready in seconds, no installation required, easy and user friendly UI, multiple monitor support

possibility for fast user support, the user has a simply and a easy to use UI, not overloaded with functions that you didn`t need, more performant as other softwares

Pros

It can be run with just the .exe file or you can install (and of course deploy) with a .msi package. Additionally it is possible to connect from IOS and Android to the Windows system. Connections over the Internet works smooth as to clients on the local network. Additional should be also mentioned the "Prompt for Permission" and the "TLS Encryption" feature

Cons

At the moment the Applications is only available in English and French - I hope some other languages would be come soon For me personally the function to show all monitors at once (if you connected to a client with multiple monitors) is missing

Smooth UI, fast and user friendly - perfect for remote support

We searched for a small and user friendly tool to support end users. Ready in seconds and can be used without an installation - Just open the executable and you're ready!

Pros

-) Clean and smooth user interface -) different authentication modes -) connection over LAN and WAN -) Free & Enterprise Version -) mobile Apps available

Cons

Honestly I can't say a word aout con's because, if you have a point and ask for it on the support channels, the whole support team has a open ear for your suggestions and try their best to statisfy their customers