Ratings & Reviews

Overall Rating

4.48 / 5 (216)

4.68 / 5 (911)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 27, 2020

June 1, 2020

Pros/Cons

  • Pros

  • 3cx is the Best of the Best i have no complaints this product is rock solid , easy to setup and the price is worth it hands down.

  • I love this software. I can be away from my desk or out of the office and still have the ability to take my office phone calls from the laptop.

  • Cons

  • Set-up was not quite as user friendly as I would have liked. There is somewhat of a learning curve involved in using this platform; however, it serves the purpose.

  • The meeting software works good but does not integrate with outlook. like excepted meetings sending email.

  • Pros

  • I love the functionality of this. It made my job as a chat customer service agent so much easier!

  • Excellent customization. Very flexible options.

  • Cons

  • Interface is a bit confusing when configuring, but the "day to day"-usage works great and easy to understand.

  • The interface could use some additional options with potentially a more modern style, but otherwise works very well.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots