Adobe Acrobat Sign

RATING:

4.6

(1172)

About Adobe Acrobat Sign

Adobe Acrobat Sign is the only digital signature solution built to transform end-to-end digital document journeys, combining simple, secure e-signatures with the power of Adobe Acrobat. Now you can create, sign, send for signature, manage, and track documents – all from one Adobe platform. And, as Microsoft’s preferred e-signature solution, Acrobat Sign seamlessly integrates with your favorite Microsoft apps. Customers and teams can sign documents on any device or browser – anytime, anywhere. No additional software or accounts required.

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Adobe Acrobat Sign Pricing

For individual users, Acrobat Sign is available as part of Acrobat Pro for $24.99/month (billed monthly) or $14.99/month (billed annually). Teams and businesses can select Acrobat Pro with e-signature features for $16.99 / month / license (with annual commitment). For Business & Enterprise businesses that are looking for deep integrations like those from Acrobat Sign Solutions: contact Adobe for pricing.

Starting price: 

$22.99 per month

Free trial: 

Available

Free version: 

Not Available

Adobe Sign send document

Adobe Acrobat Sign Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Adobe Acrobat Sign

1 - 5 of 1,154 Reviews

Gallo

1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Adobe Acrobat Sign Review: User Friendly Signature Software

User Profile

Colton

Verified reviewer

Computer & Network Security, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Very Easy to Sign Documents

I have never ran into any issues while using this software. I would definitely recommend this product.

PROS

It's extremely simple to sign PDFs and other documents. It's not expensive and it comes from a trusted company, Adobe, that has been around for a long time.

CONS

There isn't anything in particular that I didn't like about this application. Applying you're digital signature is very simple with this software.

Reason for choosing Adobe Acrobat Sign

Adobe is a much more trustworthy company that's been around much longer.

Reasons for switching to Adobe Acrobat Sign

Foxit eSign started to charge for their services as well and I wanted to go with the more trusted and known company.

User Profile

David

Verified reviewer

Religious Institutions, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2021

Helpful if everyone is on the same page

Overall, I was able to get several folks to sign this way, but still had to have a print option for some folks who had difficulty navigating the technology.

PROS

I loved the ease of navigating various PDFs and fields within the PDFs. It was also very easy to send out the emails to get folks to sign.

CONS

I had difficulty getting folks who don't use Adobe to appropriately sign documents on some devices. Also, once you finalize a document, it is very difficult to change anything.

Reason for choosing Adobe Acrobat Sign

Because I already pay for Adobe Sign, and in theory it should work really well with PDFs

Reasons for switching to Adobe Acrobat Sign

I already pay for Adobe Creative Suite, so using Adobe Sign was more integrated than using DocuSign

Elliot

Performing Arts, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

Customer service was awful

PROS

The product can be easy to use for basic functions of just getting people to sign a document. As soon as you start needing slightly more advanced features like witness signatures, or modifying an agreement after it has been sent it becomes a nightmare.

CONS

The Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn’t cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari, and it then worked. Then, I had an issue whereby one of the signers signed incorrectly on the wrong line. I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn’t have an Enterprise trial - even though I do! It then turned out that this agent actually worked for Adobe Acrobat and not Adobe Sign, and so had no idea again. Finally I spoke to an agent who told me that once someone has signed a document, it can’t be removed or changed - this is ridiculous, as people make mistakes and the fact that you can’t correct that is crazy! Finally, I had to send several separate documents to different signers and try to combine the PDFs afterwards, which again proved to be a problem because the PDFs were locked after exporting them from Adobe Sign. I should have just got people to sign hard copies from the start!

Reasons for switching to Adobe Acrobat Sign

Docusign doesn't cater for witness signatures unless you pay £3k for Enterprise.

Tonisha

Non-Profit Organization Management, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Convenience of Adobe Acrobat Sign

Overall, I enjoy the user-friendly features of Adobe Acrobat Sign

PROS

Ease of dropping files to be signed, entering of fields, and allowance of multiple parties to sign

CONS

Having to adjust the size of the fields needed.

Reasons for switching to Adobe Acrobat Sign

My organization Needed easier document signing software