Ratings & Reviews

Overall Rating

4.22 / 5 (154)

4.72 / 5 (137)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 23, 2020

May 17, 2020

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • Aircall is really easy to use. It gives me feedbacks regarding my connection and allows me to reach out to customers in different countries easily.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • It is easy to learn and quite intuitive. I like it how you can set emoji and covers for each page, this makes them rememberable. I also liked the whole block system and the markdown support.

  • Love the endless customizations that you can do with this product! Create a template for literally anything and organize it however you like!

  • Cons

  • Unlike Evernote or MacOS notes, I cannot find a good way to integrate this with my workflow. It's well designed but it seems to be too broad to be used in any fixed way.

  • The mobile apps are a little slow to load, but the vast functionality of the app outweighs any small drawback.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots