Ratings & Reviews

Overall Rating

4.22 / 5 (154)

4.63 / 5 (120)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 23, 2020

May 29, 2020

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • Aircall is really easy to use. It gives me feedbacks regarding my connection and allows me to reach out to customers in different countries easily.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • The lay-out of the tool is very clear and user friendly.

  • Love that I can set up unattended Acces for computers!! make by job much easier for computers off domain and off site.

  • Cons

  • Pricing is a little steep, but you get what you pay for. It's a good product and you will pay more for it.

  • Not much I don't like about this software. It is very easy to use, as long as the user has internet connection you're good to go.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots